The hotel is very well maintained and modern and is very well located. My initial reaction to the hotel was very positive. I hired a car and driver for a trip to a place that is 133 km from Kolkata. Both the car and the driver were excellent. I told friends in India that I paid Rs 30 per km for the trip mentioned above. They were appalled by how much I overpaid. Later I verified on the web that the going rate is a max of Re 20 per km. Overall I was over-billed by nearly 5000 Rs ($80).