Location,price, Front check in clerks. ,Simple plain attitudes. I aSk if they can help me booked a flight to medellin she ended booking a flight to cali instead . Horrible experience
The location between Zona T and Calle 93 is ideal. The room is kept clean daily with bottled water. Lot's of sports channels on flat screen TV. Wifi worked with no issues everywhere. Breakfast included eggs if you ask. Hotel taxi always ready and cheap. The main drawback is the noise, but that's something you expect in Bogota. A construction crew near the hotel broke the law one evening and made noise until 2 AM. In fairness this could happen anywhere in the city. More bilingual staff would be great.
small room and limited staff on location small room and low shower pressure
Buena atención por parte del personal.
Tiene una muy buena ubicación dentro de la ciudad; es confortable; el desayuno es muy bueno; en la tarde principio de la noche el bar es muy acogedor. No recomiendo usar el servicio de transporte del hotel; es innecesariamente más costoso que la oferta de taxis de la ciudad que es muy buena.
Lo que mas me gusto fue la atención del personal, estaban siempre muy dispuestos a atenderme. Si llegue en la noche y mi habitación no la habian limpiado; llame a la recepción e inmediatamente enviaron a dos personas a arreglarla con un jugo de cortesia. Tuvieron una respuesta muy buena se disculparon conmigo, pero igual es importante que mejoren en la supervision de la limpieza.
Excelente ubicacion, servicio y atencion al huesped
Es un muy buen hotel, con buenos servicios. La pileta y el sauna estaban fuera de servicio. No tiene wifi en las habitaciones, te dan un cable para contactarte a Internet.
Las instalaciones del hotel Nada
la atención insuperable, un personal muy atento y dispuesto a cubrir cualquier necesidad
La ubicación es lo mejor que tiene el Hotel, proporciona facilidad para tomar transporte i movilizarse a cualquier punto de la ciudad. El costo de las llamadas telefónicas es excesivamente alto. No puede ser que el costo del minuto cueste $10,oo y en ciertos casos muchísimo mas, es un atraco. Por este motivo no recomendaría este Hotel. Si este mensaje llega a la administración del Hotel lo menos que debería hacer es revisar el valor que me cobraron por uso de teléfono y devolver el dinero.
la habitacion muy buena la comida se puede mejorar mucho es un campo que no esta a la altura del hotel
The hotel has a very distinctive European feel but the rooms are tiny and the hotel offers simply a bed to sleep in. The restaurant was expensive and terrible. As an American we are used to getting much more for our money than a place like this offers. The beds were very comfortable and the staff was very young and eager to practice their English. They made up for the lack of amenities. The Hotel is within walking distance of the Zona Rosa a very safe night life area.
Este Hotel me ha sorprendido por que es lo mas parecido a la perfección que he encontrado: atención, servicio, ubicación, personal, limpieza, habitaciones, servicio......todo es excelente.
el personal muy atento nada
Hotel nuevo con habitaciones amplias, luminosas y en perfecto estado. Extraordinaria cordialidad del servicio
El personal era amateur
La atención del personal,la ubicación y la relación precio beneficio NA
Rooms get hot and no way to cool down.
I really enjoyed all the cutesy/funny design touches in this hotel. The look was very modern and original throughout, and parts felt like a design/art museum. I loved the patio on my "M" room, and wish I could have spent more time there. Mi novia and I really enjoyed hamburger bar on the roof level. I had heard some locals describe the hotel as a "gay" hotel, and while I think it definitely would have special appeal to a gay couple, the crowd was mixed, weighted toward young adult, with the odd toddler or two thrown in. It's within walking distance to lots of great cafes, parks and bars, and the area is very safe at all hours of the day/night. Some of the basic things were a bit lacking: For example, there was only one normal outlet in the room, which is kind of odd given the high-tech nature of the Hotel. There were also USB-A outlets, but only one worked. The iPad in the room wouldn't charge or would restart frequently (and seemed gimmicky/unnecessary). The odd layout of the rooms might throw some people, and I found myself bumping into things more than usual. Staff was a little unresponsive at times, I tried to get a cable to my room and had to ask 5 times before being told they didn't have any. Breakfast was so-so. Overall though, a very nice experience.
The rooms are quiet even thought in Bogota that is difficult to manage. There is an exclusive disco on the top floor but we slept well. Friendly staff. Check in lobby a bit chaotic, music in the 100 grams restaurant too loud.
Bathroom, bed, staff, location, Undergoing construction, noisy at times, dust and workers milling around, fitness center not part of hotel and have to pay apart, top floor bar not part of hotel, would not allow charge to room or accept AMEX,
Excellent service, clean, accessible and value for the money. I love their beds, linens, rain shower heads and modern design. the emplyees are friends, professional and always able to assist. They need to improve the street noise situation, even though they are in what would normally be a quiet part of the city. There is a bar upstairs and restaurant downstairs. The music and guests are loud, and such nosie travels through their thin, drywall and glass windows. I suggest looking into double-pane windows to control noise.
Perfect for business trip. Boutique and personalized service! Great bootcamp gym with personal training at a low cost! Rooftop bar is perfect for a drink after a long workday (open Wed-Sat). Viviana (manager) has a great team and has made a difference with the customer service offered to their guests! Breakfast could have more variety!