Bed was great and Internet was fast. No elevator for all our luggage, had a dirty towel.
I haven't stayed in a Best Western for years so I was pleasantly surprised by the ultra comfortable room, extremely comfy bed, super quiet walls and windows, and just overall very homey feel. I slept like a rock and had no issues getting up at sunrise for some nearby wildlife photo work, I felt so rested and so did my entire family. Plus the continental breakfast was great! We were worried it was so close to the highway but you couldn't hear a thing in the room.
The young ladies at the check-in counter are very competent and courteous. They made us feel welcome and important. The lady who cleaned our room, Kumari, was extremely helpful, kind, and conscientious. Our room was very comfortable, and our King bed was one of the most comfortable beds my wife and I have ever slept in! We utilized and enjoyed the Keurig Coffee makers, with Starbucks coffee in our room. We loved having a cup in our room before going to the well-prepared and delicious complimentary breakfast. This is the 3rd time we have stayed here and we will continue to do so when lodging is needed in Bellingham. Nothing!
The wireless access connection was good. Hot breakfast and not just cereal and muffins. Staff is friendly. The tv cable was slow. Trying to find something to watch was a drag. One of my bathroom towels had a very light long red mark on it like it wasn't changed out yet it was still folded nice and neatly. Lead me to inspect all the other towels before use.
Overall, great room with a good value! The room was a little muggy
Limpio, tranquilo y bien situado cerca de tiendas y centro comercial. El personal era amable y el desayuno abundante. Una gran oferta para una familia.
El desayuno era bueno.
Las habitaciones estaban impecables, tranquilas y muy confortables. Utilizamos la bañera caliente para un agradable baño después de trabajar todo el día. No tengo ninguna queja!
Todo! Desde el momento que entramos al parking hasta el momento del check out. Es todo muy correcto, hasta el edificio tiene su encanto. Pese a reservar cama matimonio nos facilitaron gratis cama supletoria para poder dormir separados. Instalaciones y habitacion impecables. Ubicacion muy tranquila a 2 minutos de la Hwy. No es un motel barato pero merece la pena si quieres dormir por la zona: nosotros ibamos de camino a Seattle desde Vancouver por la noche. Si se le puede encontrar una critica es que en la sala de desayuno habia pocas mesas y hubo huespedes que desayunaron en el amplio vestibulo. Desayuno correcto sin más, pero más que suficiente!!
Muy limpio y agradable.
Large clean room, friendly staff, good breakfast and convenient to I-5 Small parking lot and we did not know about the "master switch" so woke up in the early AM and none of the lights worked until we reset it.
friendly staff, clean updated feel, good breakfast. Would have gave excellent for overall stay, except neighbor with barking dog was annoying in the evening hours.
The rooms were modern and clean, and the location was conveniently close to I5. The staff was very friendly and helpful. The split bathroom design was a bit strange, and the master light switch took a day to figure out exactly. The breakfast eggs were almost pureed which was intresting.
Love staying in springhill suites! Bathroom and shower room didn't have locks or much privacy.
Quiet, clean, comfortable bed; very responsive staff. We had a very small issue which was handled quickly and to our satisfaction extremely rapidly and in a friendly manne. Nothing
Very clean, up-to-date room. Very comfortable bed. The breakfast was good. The shampoo smelled good as well. The booking confirmation stated I would have a microwave and refrigerator which neither was in the room. The bathroom needs a vent fan.
Fabulous hotel! The room was clean and beautiful. Easy check in and great continental breakfast. If We area in Bellingham this is the place We will stay! Mary & Greg No
I just loved the bed best sleep in a motel in years. Very clean. The lady doing the breakfast was just lovely. The only thing I can think of ... a little bottle of body cream in the bathroom would be nice.
The hotel was newer and non-smoking. It was easy to access the mall and shopping from. The location was very noisy on a busy road. Although a newer hotel, the bathtub walls were very stained and felt dirty. The fridge was directly across from the bed and had a loud shrill noise so was difficult to sleep. The dresser drawer was stuck.
Free breakfast None
All of the above. Beautifully decorated too! Nope. A fireplace in our suite would have made it an 11/10. ;)
great location for leaving on an early flight meets the usual high standard that we look for at LQ hotels Also enjoyed the affordable rates and upgrades to larger rooms
great breakfast, buscuits and gravy, sausage, waffles, fresh fruit, nice room
Updated , clean and comfortable bed The entrance was too narrow for my car and the back wheel was scratched on the curb Ertha
It's pleasant, clean, and luxurious. I love staying here.
Nice bathroom and shower Area traffic
The hotel is new and very clean, The staff is friendly and has a inviting atmosphere, the breakfast was better than expected ,so that was nice. Over all I would go back. The swimming pool was nice temperature and not too small. We were concerned about the yellow color to the hot tub water and the very strong smell of fish. When we pointed it out to the staff, they apologized and said they would get maintenance.
The room and bed were clean and comfortable. The staff of the hotel came off very aggressive at first, but once you proved yourself to them they opened up to become very hospitable. They must remember that people judge personality through body language
The staff was very nice and helpful. The room was very nice for that price.
A great place to stay The parking lot enterance is difficuly
The staff was friendly The beds sucked the pillows were a joke, couldn't shut the the TV off had snow screen all night
The room was very clean and very close to Western Washington University. It felt like it was a very good value and I would stay there again. The staff were nice and there was no issue with us changing from a one night stay to two when we arrived. The lightning in the room was a bit dark.
The front desk staff at the Bay City Motor Inn were very friendly and kind; I arrived a day earlier than my husband, who had the credit card we used to book our stay; The front desk staff were kind enough to let me stay and collected payment once my husband had arrived. Upon leaving, the staff were very cordial.
Love this hotel. I will definitely stay there again
Location, easy access to meet Alaska State Ferry. Could see ferry approaching terminal, walking distance away. Friendly staff. Vehicle access to parking lot was difficult, winding driveway, possibly due to construction. Television picture was quite small, though screen was bigger. Price was kind of high for purpose of our trip - meet ferry to drive off a vehicle.
The room was very nice and spacious, clean. Location was great!
Sink drained extremely slowly, reported for two days, never fixed.....very little evidence that they serviced the room, towels were not replaced, pool towels were not removed....the breakfast provided was excellent and very well run...
We booked our flight, rental car and hotel from Travelocity just a few weeks in advance. We were very pleased with the hotel-especially for the price. Typically we prefer Marriott but it was not in our budget for this trip. The Holiday Inn Express turned out to be a great choice! Our 2 year old loved the breakfast buffet and we appreciated the 24 hour coffee!
The staff is friendly but the front desk staff seemed awfully young, maybe students from the near by university. The room was clean but the towels and bedding showed some signs of wear. The shampoo, lotions, and soap seemed good quality and smelled really good. They gave me extra to take with me when I asked. The pool is really small and shaped oddly so it is not really a lap pool. I'm not really sure who it is intended for. The free breakfast was more than just usual roll and cereal . There was a hot food option and the quality was fine for buffet style. There is not an onsite cafe but there are many food options very nearby. The outdoor patio was nice since it was sunny but it is small and the chairs do not allow a lot of positions for sunning. The gym is an actual health club located next door. The pro here is that it is full of all kinds of machines, the con is that is not as private and low key as the usual hotel work out room.
Had a wonderful stay. The bed was very comfortable. Breakfast provided a great start for the day. Location was perfect, right off Meridian and across the street from Bellis Fair Mall. We even managed a swim and soak in the hot tub. Enjoy!
This room absolutely had to be an after thought ! The shower head was on the side of the wall rather than one end. So, when the water went from cold to HOT, you had nowhere to back up to! The lay out was just strange. Perhaps for handicap access? We asked for a different room, but for four nights they could only offer smoking rooms. There was no percieved effort to accomodate and they were rude! One ''Dude'' in particular made no pretense of being accomodating at all. And, for some reason, when I went out to get coffee early in the morning (every morning) there was a newspaper outside every door but ours! I was beginning to feel that we were getting the ''Online Travel Website'' treatment! What's up with that? So much for my ''Priority Club'' membership.
I was very impressed with this hotel. I was just looking for a cheap place to stay for one night and park my car there for a week as I was traveling from Bellingham airport. I was very surprised with the nice room (very clean) and the free breakfast was awesome. The shuttle was waiting for us in the morning and they sent one to pick us up when we got back. All free and no charge for parking our car at there hotel. I would definitely stay there again.
If we were ever making the same trip again I would definately use this hotel again.
The hotel and staff are excellent. They made us feel right at home and were available to answer all of our questions. The hot breakfast was an added bonus, we were only expecting a continental breakfast. We loved the outside seating on the patio. Overall a wonderful place to stay.
This is a great hotel, very accomidating for the business traveler. Not only does it have a business center with 2 computer and 2 printers, this hotel also provides free WIFI that works GREAT! I have never had any problems with the internet. Also, their breakfast is GREAT! It is always stocked and always good!!
This hotel by far is the best in Bellingham. Great service, great bedding, great breakfast.
I think this hotel was more than we were expecting. Nice location, great staff, really clean.
This is the second Holiday Inn Express Hotel that I've stayed in and both times I was in awe with the excellent service, rooms, food and facilties, I highly recommend the Holiday Inn Express!