Bantry Bay Suite Hotel

Location, staff, There was an unpleasant smell to suite. also the furniture and the kitchen felt a bit used.

Clean

the service from the staff was excellent ,in paricular Dominique at reception.A very small quaint hotel that is great for a busines strip to cape town being a small hotel the facilities are not great, so there is not much to enjoy of the hotel other than the room to sleep.

Very pleasant interior, comfortable beds and excellently equipped kitchen The whole area is very noisy with high rise developments next door and lots of traffic noise; the pool area was not inviting to sit and relax.There were problems with the lift. On check in there was clearly a mix up in the rooms as they had a big group - I had requested a twin bed and there was only a double; the issue was very poorly handled at initial check in but was sorted later when another bed had to be moved in to the suite.

good location close to the town and beach of clifton the first 4 days in the room over the main road where noisy in the night

Due to a double booking on the 31st Dec 2009, we accepted to be put up in an alternative hotel for that night, and in return we were offered a free accommodation upgrade. The staff was friendly and polite and welcoming with our young daughter. The breakfast was lovely. Considering the star rating of this place, it would be highly recommended to have a decent restaurant onsite. Room service and bar menu were provided, but the choice of food very basic for that type of establishment (to our understanding the bar staff was preparing the food some night). Overall, it is quite expensive.