Hotel Indigo Atlanta – Vinings

Could have been perfect

Ventajas: Facility was clean, comfortable and staff was wonderful. Would have returned often if not for the end experience

Desventajas: Left a polo shirt by mistake. E-mailed and called hotel to follow up. No one has responded to my e-mail and two calls mid-day were left ringing off the hook... I realize it's highly likely housecleaning simply kept the shirt and never said a word. But not returning my e-mail and at least acknowledging the concern was disappointing. Even a Motel 6 would have responded. It's a shame because I'm in the area at least monthly and would have been a regular. But not after this...