Hotel Milano & Spa

Clean room and good size

After the taxi dropped me off at the Hotel Milano and Spa I was informed that I had booked a room in a "separate building", which one would imagine is located in a building within the property. In fact, this separate building was located across town and I had to roll my luggage 15 minutes away to a less populated area. When I expressed frustration with this, I was informed by both the check in and check out receptionists that I had booked the room in the "separate building" as if it was my fault, yet this booking was under Hotel Milano and Spa. This is obviously an attempt by the hotel owner and management to improve their businesses but in fact is a misrepresentation of this room as being part of the Hotel Milano, and the end result is gross inconvenience to the traveler. Be warned.