Front desk staff were rude and unwelcoming.
Superbe endroit, très agréable et bien situé. Il y avait des chsveux sur les murs de la douche...Mais ça a été nettoyé rapidement
Very good customer service. The hotel is very quaint with old world charm and elegance.
The old world charm was amazing! Hotel employee at the front desk was extremely helpful with directions, obtaining Raptor basketball tickets, and the bike rental. Loved the free parking and the free breakfast each morning. Our stay was top-notch!
Great location (near subway), great facility (old mill, of course), fantastic buffets. Our room was too hot. We ensured fireplace was off - still too hot. We turned off, yes, entirely off, the thermosat in mid-December - still too hot. We then opened both windows in mid-December - still too hot. Ultimately I turned on A/C at 4 am.
Hotel limpio, bonitas vistas Pequeña piscina, parking, wifi mediocre. No hay opciones asequibles comida en un radio de 15 manzana (lo sé porque caminé).
la habitación espaciosa y muy útil para familias con niños. la cocina
Nos encantó la piscina y bañera de hidromasaje. La habitación era de un buen tamaño y muy elegante.
Fue impresionante Nada
Todo era muy cómodo. Personal amable servicial que hizo de esta estancia incluso mejor. Gran ubicación con buenas opciones para comer a poca distancia del hotel. Este viaje fue por negocios. Ya que necesito trabajar con mi ordenador y tienen muchas llamadas durante las horas de trabajo hay veces que recurrir al servicio de habitaciones. Por desgracia, la comida no estaba a la par y los precios eran altos, especialmente por la falta de buen gusto.
La cama es una pasada, además podía elegir la dureza...y muy muy grande!
Localizacion cerca aeropuerto Olor tabaco en habitación insoportable sin posibilidad de ventilar. Sucio, Descuidado. Personal muy mal educado.
Convenient to airport and to my business meeting. Clean, friendly staff, easy check in and check out, shuttle service
I like the clean, quiet, laundry facility, staff, overall a very nice place to stay. It would be nice to have a small kitchenette facility - like a sink, toaster, kettle.
The location near the airport, the staff, the service and the qualtiy of the room.
We enjoyed being out of the city. There was public transport into the city close at hand. We did not like the manager.
The breakfast buffet was wonderful. Room was spacious and nice. Very nice flat screen TV. Super friendly and helpful staff. Free shuttle service from the Toronto airport. No negative experiences.
Staff was very kind.
Booked alarm call failed to materialise - crucial when catching a flight! Extremely noisy with poor insulation between the rooms. Breakfast not up to Best Western standard - plastic plates and cutlery with little choice of food. Jacuzzi - far too hot to even get into.
location was great i enjoyed having a fridge and microwave in the room,beds were comfortable, and the continental breakfast was very good thanks, the hottub could have been warmer and maybe a tv or music in the room to add to the experience.
The staff were very welcoming, the beds were extremely comfortable and the food was great
the bed was very comfortable, bathroom and room in general were very clean not a good selection at breakfast
The Resturant next to the hotel. Nice food And we had trouble with our wifi and Toliet both were attended to quickly and efficiently Thankyou to both men :)
a clean simple and quite place which the value deserve, thank you not at all
The sheets smelled fresh and the room was clean. parking is too expensive considering you are not downtown Toronto
Restaurant for dinner & breakfast were excellent
-cleanliness -front desk staff: helpful, courteous, welcoming -location: easy access from 401, garden setting by pool -pool/fitness area -quality of food -outdoor seating for lunch -price of food/drinks/alcohol -confusion of services during conference: food tables set up in crowded area, stations were set up late, some staff rude and did not function well as a team -needed more seating for lunch ***people who did not stay overnight were not charged for parking, I was charged $19.00 ???
its proximity to the airport..... and you can feel relax, calm, and warmth!!!!!!! especially when you come from a long flight and just need to rest.....
Very conveniently located in the airport, nice staff. There was nothing to not like
All was good at the hotel Please inform the client to bring "both pages" of the confirmation sheets before leaving home, because the hotel need the page with the voucher on. If you dont bring it you have to pay regular price instead.
The hotel is very close to the airport, and they have bus shuttles running until late. Staff very friendly, rooms big and comfortable. Everything you need from an airport hotel is here... rooms could be more sound proofed
The location was close to the airport since we had early flights and the shuttle was on time and efficient although the front desk did tell us we would not be making any stops but indeed make one stop at another hotel to pick up another couple. The bed was squeaky (recallit was room 207), which the front desk acknowledged and apologized for. However it was the cleanliness of the bathroom that was more of a concern--the bench in shower with towel on it has some hair on it.
staff and room location
clean, comfortable, nice nice staff, reasonable.
Bedbugs... Need I say more? The staff handled the situation quickly and professionally, so hats off to them for that. A exterminator was brought in within an hour, which is a great response.
Genuinely friendly staff made it a pleasure to interact with them. Would consider staying here again, based on the staff alone. Great breakfast choices. Evening receptions of appi's & non-alcohol bevy's (or paid for alcohol drinks) was a pleasant surprise. Restaurant options within walking distance. It seemed pillows were traded out mid stay, for perhaps new ones, which were too puffy. Certainly not a "stay breaker" though.
Cercania al Aerouerto, bien ubicado para tomar autobus hacia el Centro de la Ciudad. Habitacion muy amplia.
La amplitud de la habitacion y el desayuno Mas que el hotel el restaurante - servicio lento lento...
La relacion calidad con precio es su mejor atractivo. En general un buen lugar para descansar. Amabilidad del personal al 100%. No.
hotel muy comodo, habitación, comoda.realmente es recomendable no, todo fue muy agradable. gracias
cercano al aeropuerto y es espacioso
Es comodo y tiene buena relacion calidad precio Esta en un poligono junto al aeopuerto y necesitas coce
Limpia Tuvimos que cambiar de habitación.
Habitacion bien equipada con microondas y nevera.
La habitación era grande, luminosa y limpia.
Esta cerca del aerepouerto con la comodidad de poder desplazarse a otro sitio Me parece qeu todo cubrio mis espectativas,
La cercanía con el aeropuerto, la comodidad y el servicio. Que aunque no es muy caro tuvimos que pagar por la transportación al aeropuerto, después que lo mencionan como servicio del hotel ya incluido.
Lo pasamos de maravilla durante nuestra estancia en el hotel Comfort. Limpio, personal amable, y mucho espacio de aparcamiento. Relación calidad-precio asequible. Gran lugar.
Cerca de todo, precio barato, los baños están muy bien. La piscina contiee muchos productos, los trajes de baño perdieron su color
No hay refrigerador en nuestra habitación. Que es imprescindible para un hotel de ese calibre. He estado en otros 2 hoteles de 3 estrellas en las últimas dos semanas, uno que era mucho menos caro, y el refrigerador no eran un problema.
ruidos de aire accindicionado y coches
desde esa misma calle se puede llegar al centro de toronto muy facilmente,la habitacion es muy grande y las camas comodisimas
El servicio de transporte Hotel / Aeropuerto / Hotel incluido en el precio
la amplitud de la habitación, la atención del personal y la facilidad de aparcamiento
Cerca del aeropuerto y muy buen precio. Habitación bastante bien. Restaurante aceptable Carencia de instalaciones en el hotel
Las camas eran sorprendentemente buenas El aire acondicionado en la habitación no funcionaba, 30 grados en el exterior.
Aunque quede lejos, la vista a toronto desde el decimo piso.
El personal era muy amable, simpático y servicial. N/A
Que es cerca del aeropuerto pues cuando viajo a europa lo hago via air canada y tengo una escala en toronto Las almohadas no tienen buen olor. es mjy I mportante cambiarlas frecuentemente. no basta cambiar las fundas.hay mucha gente que no se baña ni se lava el pelo, sobre todo, los europeos, famosos por ser, en un muy buen porcentaje, muy sucios.
La habitación estaba muy bien así como el desayuno y las instalciones del hotel.
Su precio,espacios públicos y el aparcamiento que tiene. Está un poco alejado del centro de Toronto, aprox. a 15 kilómetros.
Muy buena atención Está muy lejos de Toronto
el hotel esta muy bien en general...la habitacion estaba genial, y el baño tambien....el desayuno bueno. esta alejado del centro, pero hay un autobus que se coge en la puerta y te deja ahi tambien a la vuelta...
Excelente relacion calidad/precio, incluso mejor que muchos de mayor categoria en los que me he alojado en Canada la supletoria un poco incómoda, pero es gratuita.
I have never had to pay an additional fee to park at the location I am already paying to stay at. absolutely ridiculous! and no shampoo or conditioner in the rooms. you will have to pay for every extra little thing you will need if you stay here. and my air conditioner didn't work. they sent someone to fix it who managed to turn on the fan to blow the hot air around. the hall was cooler than my room. very uncomfortable stay. additional fee to park on site no toiletries broken air conditioner
The airport shuttle is polite and punctual. Dogs are welcome
Rooms newly renovated. Everything other than the room was in a state of complete chaos. The walls were torn off, there was exposed mould, there were exposed wires... crazy. I've never seen anything like it in an open for business.. business. In the room, it looks like they got an awful contractor. Everything was nice, but just slightly off. e.g. the heat would not turn off, the shower door rolled open on its own, etc.
It was close to the airport and affordable. No concerns.
Very affordable and better then most hotels that cost double the price! Clean, attractive looking hotel with a great price very comfortable stay would recommend. Only stayed for layover stole in Toronto but couldn't ask for any better
location ,price ,ease of registraion and check in and internet avilability having to pay for parking
Nothing special but a good place to sleep. No complaints. Nothing special but a good place to sleep.
Location, comfort and cleanliness, good sleep were all quite satisfactory. Prakag at the front desk seemed to be very deceptive and maliciously misleading in his information to my wife and I. We had a confirmed reservation for May 4th. 2016. However he directed us to phone the reservation agent to cancel our reservation for that date, because he was unable to guarantee it. For reasons unknown to us he was apparently deliberately and maliciously attempting to mislead us. Fortunately another hotel staff upon checking out on April 20th confirmed our reservation for May 4th, but at a higher rate. We were terribly disappointed.
location and cost 1. No three prong power outlet for laptop just a two prong extension cord from behind the TV center. 2.The shuttle bus badly needed engine repairs. The fumes inside the bus were sickening.
Close to the airport Run down conditions in the room (#1110) - bathroom cracks in floor, tub, chipped counter top, shotty repair jobs. Overall outdated interior.
Free WIFI Two of the front desk staff were on the phone ignoring that i was there waiting for a while to checkout. I been in many Travelodge hotels particulary in The States and I had free continental breakfast while this one didn't have and I was expecting too.
The rug was dirty, there were not enough covers on the bed...froze all night, and the internet didn't work.