Ubicación... El lugar apestaba a humo. Cucarachas en el baño (vi 2 pequeñas). Las sábanas de la cama estaban manchadas. La luz junto a la cama no funcionaba. La televisión era vieja y pequeña. Gracias a Dios que fue solamente una noche rápida
El hotel es asqueroso Necesitan una nueva dirección.
El personal era servicial después de irnos. amenazan El vestíbulo contiguo al bar country y capilla. Una pared de humo te golpea en la entrada. Las habitaciones y las sábanas de la cama están de moda.
El personal era muy amable, la ubicación en la I 40 también era genial. Muy anticuado. Televisores de tubo, ningún LED. Las instalaciones anticuadas
Me gustó todo El jacuzzi no funciona
Sólo una cama para dormir en un largo viaje por la autopista
personal de recepcion una chabala muy sinpatica.habitacion linpia sin lujos pero no esta mal.tiene un balcon .el desayuno me gusto mucho la zona igual pero no hay problemas .
El personal era amable Excelente ubicación Cama cómoda Olía a tabaco rancio Necesita una reforma La entrada no es en realidad desde el exterior
El wifi era muy lento; tenía que ver un show
Way overpriced for what we received, but most staff was really nice we had reserved a double room and got a king bed. Went to restaurant downstairs, ordered a wine, it was out, ordered a beer, it was out. No free wifi, room key didn't work, had to get new ones. Breakfast buffet was ok, but gravy was ice cold..for real.. husband was extremely irritated, for convenience to convention center it was great.
The room was very clean and the bed very comfortable! Great Stay!
I boooked over a month in advance beause we were travleing with kids and I had specific req. which when I re-confirmed 48 hours in advance they told me were confirmed.. when we arrived the hotel was way over-sold...and none of my requests were able to be met.... very very upsetting
The staff were very pleasant. The Internet was terrible.
The staff was nice and the location good. The rooms were older and out of date. Full sized towels were not provided but were "available at the pool." None were actually there. When we mentioned this to staff, we were told some were being brought out. None ever arrived.The iron in our room was old, spilled water, and ended up burning my pants (ruining them). The staff was nice about it and apologized, getting me a new iron. However, the manager just said they'd "look into" the problem and never got back to me with any solution for the ruined pants. This place in equivalent to a cheaper hotel, not other hotels moderate hotels. It's not terrible but not what is expected for the inexpensive but not cheapest price.
Breakfast was really nice. not the typical hotel breakfast it was above and beyond. We had a problem with the tv at first the staff brushed it off as it was a common problem. But after 30 minutes and another phone call to the front desk staff connected us to someone that could help us. A guest before us had messed the settings up. We couldn't fix it with the basic remote so we were moved to a new room.
The staff was extremely accommodating, helpful and truly assisted in all my needs... The outdoor rooms for a woman staying alone.
The staff were very good and worked extremely hard. However, they were grossly understaffed. As a result service was a bit of a disappointment. The hotel is nice enough and the staff works hard, but the finer details that you would expect from a hotel that advertises themselves to be of 4 star quality were lacking.
Staff was fantastic very accomodating Noise from the trains
The location was great! The rooms were way too small! --- a night should get you a bigger room!
Me gusta todo el hotel. Habitaciones bonitas y limpias y grandes habitaciones. Las camas eran muy cómodas. Sin duda me alojaría aquí de nuevo. El cuarto de baño era un poco pequeño.
Limpio, personal amable, las habitaciones eran espaciosas, excelente ubicación, las habitaciones son preciosas.
Grande, de 3 estrellas. Le daría 5 si funcionara la bañera
Valet parking and the rooms were fantastic with great beds, comforters and pillows. Loved the small desk and seperate living room from bedroom.
Staff was pleasant, room was clean, and we stayed a short time. But the first impressions weren't all that great. We asked for a crib in the room once we arrived. It took almost a half an hour to get it. No coffee in the room, even though there was a coffee maker. Pull out bed had no sheets and it took about an hour to get them. Also dishes were left in the dishwasher and not put away.