Gran personal. La limpieza se olvidó de limpiar nuestra habitación. El personal se disculpó y nos ayudó tanto como pudo
Bonita piscina y bañera de hidromasaje, habitaciones bonitas y limpias, espaciosas
Bonita habitación con balcón con vistas al jardín. Wifi era muy lento, no hay servicio de habitación
Para ser Los Angeles está muy bien, aunque necesitas coche. Relación calidad precio buenísima. La habitación muy grande y súper confortable, el baño muy bien y limpio. El recepcionista un crack, te ayuda en lo que necesites atentamente. Los desayunos son un desastre! en el sentido que no hay reposición y si la gente ha arrasado pues no desayunas (aunque sean las 8 h de la mañana).
Cercanía a Hollywood El desayuno era mínimo. La ubicación era un poco peligrosa.
Linda. una persona excelente y muy atenta. no nos falto de nada. La ubicación. Para nosotros un poco apartado aunque ya sabemos que los angeles es muy grande
El personal de limpieza es super atento y educado al igual que el de la recepcion. Las habitaciones son amplias, bonitas y muy limpias. La hora del desayuno es catastrofica, la sala tiene 4 mesas que se llenan rapidamente y como te descuides con la hora te quedas sin desayunar porque cuando vas ya no hay nada que llevarte a la boca.
la zona no era muy buena
Cercania con el aeropuerto, buena relacion precio/calidad. Buena habitaciòn.
By far the nicest, cleanest, Holiday Inn Express I've stayed at.
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I like the layout of the hotel, design and location.
great stay friendly staff perfect no
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The hotel itself was clean and comfortable. I would have thought twice had I known about the surrounding neighborhood. It was in the middle of a commercial area with no restaurants or stores close by.
Hotel was clean and comfortable. Manager, was wonderful. Breakfast was good. Hotel is located in a somewhat sketchy neighborhood.
The customer service was hands down, top notch. We were greeted by the maintenance man who greeted with a friendly wave and hello. He also helped me check in by reading to me the license plate number from the rental car we had because I couldn't see it. Nothing! I'm a stickler on customer service and cleanliness and this hotel surpassed all expectations!!!
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Everyone I encountered at this place was happy and eager to help. The place was clean and easy to locate. Took less than 10 minutes to Universal. If I am in the area again I would stay there again. The pool is heated. The warm breakfast was nice for kids I know before we got there but being charged for parking seamed a little excessive do to the location.
Clean, friendly, great breakfast. Paid parking
Very clean. The bed was very comfortable.
We liked pretty much everything. There's a pool, fitness center, & gift shop. There's also a fully functioning restaurant (The Daily Grill) that is open early & closes late. Great place to have people in the area meet us for food or drinks. Very comfortable rooms with everything you need included. It was nice to have a parking lot in the hotel, but if you opted not to go with Valet, it was a little bit of a walk to get to the lobby with suitcases & such. Adding to that, the parking lot is shared with airport travelers, so there were times at night where we were concerned we wouldn't find any spaces, even though we were hotel guests. But, it still worked out, there were a couple of hidden spots. My biggest complaint is that the air-conditioning unit in our room was very loud & would wake us up throughout the night whenever it clicked on. On a minor note, the business area in the room with the extra outlets had blown a fuse & no power was coming out of it. We let the front desk know. Over-all, these are small complaints (other than the AC).
I did like that the front desk accommodated us despite the miscommunication about check in. They gave us free overnight parking as well. I did not like that guest parking was so expensive. Even just for a few hours would be pricey just for a quick visit.
Great staff Double queen beds seemed a little small and mattresses were not very comfortable.
The Hotel was clean and staff was super friendly but the parking wasn't free, $21 dollare a day. Yikes! No free parking.
Great value for the price. Only thing that I can point out was check in. We had to wait for a room to get cleaned even though we were checking in 2 hrs past regular check in. Also no hot tub. :( staff was top notch. I have never had towels delivered so fast. I swear they were to us before I hung up, haha
We stayed there before going to vegas for our honeymoon... Awesome place, staff is extremely friendly, totally recommended
Room was very clean and staff was very polite.
Staff was very friendly and helpful. No breakfast for guests unless you pay at the restaurant or order room service.
The pool area at night was beautiful The only thing I would mention is that the additional parking fee was not clear when I booked, I ve found out of this at the hotel
I loved the bed but that's about it. When I first checked in I was carrying my baby and luggage and had my son follow. Got all the way to my room and my key didn't work so i had to drag it all back down and carry it all back up a second time. The shower clogged up. The tv was in & out and some channels didn't have any volume?! No fridge, no microwave, no table for us to eat on.... (There was a desk my son ate on but me & my husband had to eat standing up or on the bed) Parking is $21 a night for guest. You have to pay for wifi & breakfast.
This hotel was great for us. We got a large room with king bed and fold out queen. It was very clean and the location was great for us, we really appreciated how secure the hotel was. The breakfast in the morning was nice and it was walking distance to many fast food options and a grocery store right across the street. The only problem we had was with the shower, it was very clean and nicely redone, but the water pressure was horrible and I don't think the shower head was hooked up correctly. Other than that it was great.
New carpet, very clean room. Breakfast was great! Plenty of choices. Overall I would definitely recommend. Sink was backed up but was taken care of when we reported it.
Close to where I had to go for some meetings. Breakfast wasn't fancy, but ok and the hours were good. Good, secure parking facilities. Hardly any good eating places in the area. Still using old tv models! Room wasn't ready when we arrived at the door of the room.
The hotel was nice.
The location was very convenient for our needs -- we were visiting family and stayed there for several days. The room was large and comfortable with a sitting area.
The breakfast was good and the breakfast area was nice. Room was comfortable. The parking was scarce. We got to the hotel early but was afraid to leave because we were told we'd have to park behind another car and leave the keys so it could be moved it necessary. The area of town seemed a bit run down and not safe to walk in.
Neighbourhood is run down, few restaurant options
it was cheap, had parking, close to my business meetings. 1. They did not have me listed as having a reservation. 2. From February 1 to Feb 3 I stayed in room 323 at the N Hollywood Comfort Inn. All was well but for one huge issue - the toilet seat looked disgusting. There was a brown ring around the inside of the seat itself. Upon closer inspection it was a ring of rust or the paint was scraped off - but frankly, it was very unappealing and made sitting extremely uncomfortable and disquieting. Considering a toilet seat can be bought for under $30 and is very easy to install I was shocked to see this in the room. Such an easy fix for such an obvious problem. Most discouraging...will I stay @ Comfort Inn again - I doubt it
The pool is located poorly with almost no sunlight. The location is far from any decent walking or eating areas, thus requiring a car.
We enjoyed the ease of the location to and from universal studios hollywood and traffic was not bad Late night staff seemed busy he was not very cheerful
Nothing Horrible neighborhood, there were prostitutes or what looked to be prositutes walking the streets all hours of the day. I had my 9 month old daughter and 7 year old son and i had to run out and buy sheets for our beds because my son found a condom in the bed. Overall this was the worst experience ive ever had in a hotel. I believe a Motel 6 would have been 10 times better.
Having a variety breakfast, choice of hot or cold and a change every other day. The help in breakfast room always pleasant and kept everything filled, and cleaned up after the messy people. Didn't like having to pay $5. for a refrigerator in room, they were remodeling practically the whole floor and the cabinets where the micro and refrig went were empty so when we ask for the refrig were told it would be $5. so yes it was worth it for the days we were there although it was not very cold. Parking was an issue if you had to leave your keys with desk, when you are responsible for a rental having someone else have keys is a worry, and most aggravating is keys that become demagnetized and your room the farthest from desk and your tired and have to go back down for it to be fixed it happened twice
Tuvimos un problema, por error del hotel o de booking el hotel tenia una doble reservación por lo que hizo cargo doble de dos habitaciones, nos tomo mucho tiempo que nos resolvieran para regresar a las tarjetas el doble cargo, que aun no aparece.Sigue pendiente
No hay hielo o máquinas expendedoras.
Estaba sucia y olía raro.
El aislamiento acústico no era nada bueno. Podíamos oír todas las conversaciones de la gente caminando por nuestra habitación. Tanto la cama de matrimonio hacen demasiado ruido y la cortina tiene agujeros múltiples.
David was very helpful, we had a bit of trouble finding our way however he talked us through it all and we arrived eventually. We end up extending our booking by 2 nights as the stay was comfortable. I confirmed on check in that my credit card was being used as a pre auth only, however when checking out i was informed my card had been charged without letting me know and i could not charge my stay to the correct card and nothing could be done about it.
excellent spacious room, iphone/ipod connection with tv, very good bed, shower, air conditioning, everything works great. very well decorated room, light inside. close to warner bros, just 10 minutes by car to universal studios and 30 minutes or less to six flags magic mountain.
It was unique with every room having different murals and great location, very friendly hotel staff, and they even have a coffee/espresso machine at all hours of the night as well as pastries provided in the morning! Would definitely recommend for a trip to LA and will be staying here again! Limited parking in front so have to park in the back lot
Staff was amazing (though having a newborn with us helped). Young pregnant woman at front desk (didn't catch her name) was exceptionally accomodating. First night was broken by several members of a wedding party banging on our door and being loud in general.
Ita the nicest holiday inn i hqve ever seen and the girl at the front desk told me it was the biggest too. Also PARKING IS FREE. . . A rarity in LA It was all good
Had frig and mirowave in the room . Our room had a connecting door in it. The one night someone in the other room went to sleep with his tv volume up. beginning of the night we were able to sleep but as it got to early morning it became a problem. However when we tried to fix problem they quickly helped solve the issue.
I enjoyed the entertainment Friday and Saturday night. Kareoke and the house band were awesome The pool area could use some upgrades and a jacuzzi
My only suggestion is that the room service could be a bit nicer for the price... plasticware?
The rooms were very nice and comfy. Nice size bathroom. The non-smoking rooms wreaked of disgusting stale cigarettes. As a non-smoker, it made me gag!!
The rooms were amazing, and the view was very beautiful! The workers were very polite and very outgoing
Ubicación, precio, la limpieza, el personal era agradable. Muy bonito baño. Y los artículos de aseo eran de crueldad gratuita! Chapeau! No había reloj despertador en la habitación. Me gustaría que hubiese una cafetera. Mesa y sillas de plástico barato eran extraños.
This place is awesome. The staff were extremely courteous and helpful.
cleanliness and promptness of service well, we just stayed overnight so I can't really tell more about this hotel but so far we had a good experience.
It was like a small apartment. I liked having more than just a bed and a bathroom, very spacious, continental breakfast . Clean, friendly staff, nice location.I have nothing bad to say about it. I would definitely stay there again
I liked the spaciousness of the room and I really liked the large breakfast selection. I would have preferred two bathroom sinks.
The rooms were nicely arranged. Loved the layout. It was the perfect studio apartment. Very clean except but I found a hair on one of the pillows :(. But room was otherwise pristine. Also, after a certain time there is no room or hospitality service you have to walk down to the front desk. Keep windows closed at night there is a train.
Staff was very helpful, courteous, and , and kind Lack if security cameras in the oarking garage
The location was good for travel to Warner Bros and Universal Studios We changed room 3 times--the first 2 rooms had old furniture--sofa beds looked awful. The room had an awful odor. We did not want to continue to changing rooms; we sprayed a lot of perfume etc. I will never stay in another hotel which allows pets.
Have nothing but good things to say about the accomadations. Clean, nice, quiet. This is located very close to the shopping areas and was really convienent to the downtown area. If I had a problem it was with the bill. They added $15.00 a day for parking, plus some tax for parking. It came as an unpleasent surprise, considering everything else.
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everything was good!!! with the exception of the parking convienent ,safe, however an unexpected fee for the parking. .. Hotel guest are required to pay for parking at a fee of $15.00 a day... this was not even valet parking.. there was no alternative No. parking in the street allowed.. In essence you are really paying for the ' complimentry Breakfast ' I have paid this and more for valet parking.. Just a little surprise for this .. i have stayed at other Residence Inn and did not have this fee.. Location, Location, Location, I quess..
Real nice place friendly staff and area around was very nice lots to do.
New, modern hotel with nice rooms. Okay breakfast - better than Holiday Inn as one would expect. Incredibly bad sound insulation through the floors. We complained several times about neighbors who had very loud children left unattended into the late hours and the staff did nothing about it. They also did not provide any concessions or apologies. They could also not figure out providing free parking as part of our rate right up until we checked out and had to get it adjusted. We got locked out of our room and it took a very long time for them to send an engineer to bring the emergency keys. Overall, I would not come back here unless there was a really good deal going.
Nice staff upon check in. Good location and a decent place to stay compared to prices of other hotels in the area. Coffee was good. Ample parking. Quiet. The bedspread was smelly. The continental breakfast was terrible.
Even thought the point of an extended stay is to have a place with a kitchen and a way to cook the room had no pots, pans, or dishes starting out and I had to request them. It then took the staff hours to get me the things that I had requested. It was always noisy and difficult to get sleep. I would never recommend staying here.