la hubicacion es en todo el centro de melbourne y hay acceso a todo hay el problema con mi dinero no hay claridad en la reserva la page por internet y me toco volverla a pagar en el hotel mi targeta de credito no les funciono me toco salir a buscar un cajero para retirar el dinero eso me parecio muy pecimo
Localización Habitación sucia
La ubicación... aunque algo feo la entrada - y la amabilidad del personal del desayuno que contrastaba bastante con la de la recepción. Creo que jamás hemos estado en un Hotel en el que las habitaciones fueron "limpiadas" con tan mala gana. Alfombra sin aspirar, cama solo ligeramente retocada, vasos repasado con agua -sin lavar ni secar, repuesto de utensilios de baño y de café, té, azucar... solo a medias y sin ningún criterio obvio.
El hotel está muy bien situado para poder visitar la ciudad de Melbourne a pie. Las habitaciones están también muy bien, son amplias y bastante nuevas.
Su ubicación. El bufé bueno. El personal del bar/restaurante muy amable. La falta de limpieza de las habitaciones.No hacían las camas (estiraban la colcha quedando bajo ella las sábanas desechas). Teníamos que salir a la calle para ver cómo estaba el cielo ya que daba a un callejón estrechísimo.
La ubicación es muy buena aunque la entrada del hotel está en una calle cortada donde no entran los vehículos y de noche es un poco oscura. La atención en el front desk de la noche es pésima. Informamos que nos llamen por la mañana ya que nuestro vuelo salia muy temprano y se olvidaron. Muy descorteses el resto del personal
Bien ubicado, con wifi gratis, limpio y buena cama para descansar. Ideal para patearse la ciudad durante el dia y descansar bien por la noche Es relativamente sencillo. Algunos trabajadores de la recepción incompetentes (otros muy bien)
Una ubicacion inmejorable y la relacion calidad precio fabulosa.
la ubicacion esta muy venido a menos
Esta muy céntrico con lo que visitas la ciudad y siempre esta el hotel a mano para un descanso. El Hotel es antiguo pero esta cuidado y es bonito. Volveria. No me ha parecido nada mal creo que se corresponde la calidad con el precio.
The location of this hotel is perfect for trains,trams,city ,walking annywhere. The hotel is situated on a main road and opposite a train station but to our surprise once in your room there was no noise whatso ever. Rooms must be sound proofed and no noise in corridors. Wouls recommend this Hotel to everyone.
as a train traveller the proximity to the train station was excellent Shower over bath not suitable for older persons.
the fact it is across from Flinders St train station and close to the city
It was a great hotel to stay at. Really good service and staffPlease write at least 15 words
The position of the accomodation was very central for travel by train or tram. The staff were very friendly and helpful. The meal we had through room service wasn't very appetizing. I was extremely dissappointed with the house salad. We reserved a twin room but ended up with a king.
Great location and great staff The bed linen was not clean with hair and marks all over the doona.
The service & hospitality was great. I really enjoyed my stay. Its close to everything too.
comfortable bed. pleasant staff. clean room. the layout of the room - the door was situated opposite the bed. Result in lack of privacy whenever door was opened. No extra pillows in cupboard - only 1 pillow per person. Movie option on TV didn't work.
Location in the city of Melbourne is fantastic - access to public transport and right in the CBD. Well appointed room - small but very comfortable with modern amenities and decor.
We enjoyed the position of the hotel.The service was exelent.Also the price.The gym was great. Missed not having a pool.
La atencion que nos brindo una recepcionista que era colombiana, nos trato mb y nos recomendo muy linda zona para ir a cenar.Gracias por su calida atencion La ubicacion privilegiada
Localizacion y seguridad El tamaño del cuarto, que no tenga internet gratis
La situación es prfecta, al lado de una de las calles principales y justo delante de la entrada del Chinatown. A tocar de centros comerciales y multitud de restaurantes. El baño era demasiado pequeño aunque siempre estaba limpio.
Muy buena ubicación, y buenas instalaciones. La habitación amplia y confortable.
Great view and service.
great location for shopping. for a 4.5 star hotel did not think the room was luxurios enough and the bathroom needed updating, bit run down.
The central location, good room size, friendly staff
Room was, in fact, a mini-suite with microwave (well concealed in fitment) etc. Therefore useful if too late for b'fast! Very helpful concierge and front desk staff. Name of hotel seems to confuse taxi drivers. Is it the Swanston or the Grand Mercure? (Mercure aka Welcome Hotel adjoins)
Ease of car parking - the valet service the sound proofing of the rooms
Great location to shops, chinatown and easy walk to rest of cbd
The location in the centre of Melbourne was very good, as I had meeting in Mebourne. The check in & leaving good with no delays. No complaints
Staff was very friendly and helpful at the check in and check out counters and especially at the concierge section where they very patiently helped people with directions/booking tours etc. The breakfast room (Louden) was not very imposing, carpets were dirty due to heavy use, furniture very basic. About half an hour before closing time staff are already clearing and moving/re-arranging tables with a lot of racket, preparing for what one assumes, the lunch session. The view from the breakfast room onto the ally alongside is also nothing to be proud of - although not the fault of the hotel.
Supposedly a 4 star hotel. Desapointing. Lot's of teenagers, reception needing room key to secure access after 21:00, not the cleanest.
efficiency and courtesy of staff with any requests/check in-out
The comfortable and relaxing atmosphere was appreciated.
Location The room was quite dated and worn
the convenience of the location no complaints
Central to the main attractions of Melbourne. Decor needs to be upgraded i.e. sold to us as an executive Queen Room. What we found was no quite that.
Pleasant staff allowed us to check in early. Large room. The rate was a little high
Very convenient, comfortable and the staff very helpful. Will stay with you again.
convinience of being in the centre of the city, excellent facilities, chocolates and apples was a lovely touch, breakfast was very pleasant just a bit of rust on the windows near the spa area didn't look good
The hotel was in a very convenient location. It was within walking distance of many things to do and see, as well as great restaurants. The staff was very friendly and helpful when we had questions about how to get to specific locations and offered good suggestions about things to do in the area.
Central to our weekend activities The noise of the lift travelling up and down
Lo mejor lo céntrico que estaba y que incluía el desayuno por el mismo precio que otros en el mismo lugar no lo incluyen. Todo bien
Está situado en el centro de la ciudad, lo cual te permite recorrerla andando fácilmente. El internet era de pago, te cobraban 4$ por 30 min de conexión. El hotel está bien, pero el precio me ha parecido algo excesivo.
Excellent location with huge choice of cafes and restaurant nearby. Close to transport. The bed was a bit firm but I still managed to sleep ok. had trouble finding the power point in the bathroom but eventually found it behind the plumbing in the cupboard below the basin! My room was at the back of the restaurants in Hardware Lane, so found it a bit noisy at times and the cooking smells were wafting in. Easily fixed by closing the window!
location location location and price no view and hard bed
very interesting local, convenient location for most all of Melbourne locations to visit.So many nearby dinning and close to all trams.
The location. The King bed was very comfortable. It was an even temperature. Great shower. Friendly staff. The phone didn't operate correctly therefore we didn't get important messages left on the answer phone. The room did not appear to be cleaned during our eight day stay. Very noisy late night & early morning. Double glazing would help.
The location was good however, noisy in the late night and early morning The emtying of waste bins in the lane below my room. Very frustrating indeed. Would ask not to be placed on that side every again
Its close proximity to the inner city precinct. Would have liked a microwave in the room.
No where to smoke other than outside in all weathers.
Staff werent necesarily 'smiling/gushy friendly but anything we asked for was given...extra pillows; tour bookings etc immediatelyand without complaint Pictures on website were decieving from what we got...they must have a fab photographer
Closeness to everything in the city and good price for nice clean tidy room the bed was a little uncomforatable and the room was right above a kitchen so was a little smelly and noisy badj not too bad
Proximity to the middle of the city, right in the middle of it all and felt apart of city living, walk to breakfast and great shops, walk at night to restaruanats etc, staff were friendly and helpful I thought I had piad for my accomodation and was surprised when I discovered that I still had to pay aprt of the online service was only booking not payment