Great bed, clean bathroom and extra blanket and pillow in the closet, friendly staff
Airport pickup and close to airport They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.
Rooms were clean Ac didn't get as cool as I would have liked. Would be better if they served free breakfast.
Some staff was nice and pleasant. The restaurant food was average but not bad. Bed was comfortable and we used the small gym. Some machines were not working 100% but you could still use them. Also the pool was nice So the small detail was that there are many Four Points and we wanted the one by the stadium not the one by the airport. Huge difference. No one could help us with this and we wound up paying for two hotels for the weekend. It's pretty isolated so you need a car or taxi to get a good meal away from the airport. The hotel actually drove us to a local restaurant and said they could brng us back, but when we called they said they couldn't do it after all. If you want a place near the airport it's fine. A lot of pilots and stewards were staying there.
The room was perfect and the kitchenette was exactly what we hoped for. The breakfast was great, and the staff was friendly. The doors and bathroom fixtures might need a bit of updating, but everything functioned well.
The room was nice. When we got there the pool was closed. Very big let down for the kids.
Fast check in and out.
location is good and staff is great. The mattress was terrible, I felt like I was sleeping a bowl instead of a bed. Bathroom room exhaust fan was so loud you immediately turned it off. This hotel is showing signs of age.
Husband and I stayed with our 3 kids, ages 5-14. They loved pancakes at night. I loved having coffee, microwave, and fridge in the room. Breakfast was delicious. Rooms were very clean. The staff was wonderful. Due to some unfortunate circumstances we had to change cities and dates for our stay. They were great about moving the dates the day of our original booked date. The only slight down side was the pool was pretty small.
The burger restaurant on site was great. Although, everytike someone opened the patio door a cloud of cigarette smoke came billowing in. The stench was a damper on an otherwise great meal. The locks to my room door had to be reprogrammed after having my key unsuccessfully recoded three times. I was very tired from traveling, had an early flight, and just wanted to sleep. Inside the room, it looked as though someone had spilled something on the old A/C unit and it was crawling with ants. I was too tired to call down to the desk again, so I just slept in the far bed from the window and did my best to put the ants out of my head so I could sleep.