We stayed in Jackson at another hotel earlier in the week before our reservation at the Wort. We happened to eat at the grill restaurant in the hotel and the service was awful. Our server took our appetizer before we were finished and tried to take a half full drink of mine away. We didn't receive our entrees until an hour after we were seated with a 35 minute wait between the appetizer being taken away and the entree appearing. When we asked if our food was coming the staff was unhelpful though our food appeared shortly thereafter. I have no problem with a kitchen running behind or an order being forgotten, but it is not okay to not acknowledge the issue. They took 20% off our bill but given that the food was mediocre at best, we left very dissatisfied. We plan to come back to Jackson Hole but will not be returning to eat at the hotel, nor would we reccomend it.
Ubicación y apariencia Cañerías ruidosas
Estábamos en Jackson durante la temporada de abril y queríamos un sitio en elc entro a precio razonable. Es fácil caminar a todas las tiendas y los restaurantes del centro. No es un lugar glamuroso, pero las habitaciones son de un buen tamaño, aunque el baño es un poco estrecho en el espacio. Una bañera de hidromasaje y piscina. Muy limpio y cómodo. Por el precio, no te vas a encontrar una mejor ubicación. Si no te gustan las puertas con acceso a la calle, mejor evitar.
The decor was beyond spacious was fantastically western. The staff was extremely hospitable. Once in the room we never left, it was that luxurious! The room had a soaking tub that was to die for! The room had two king beds and still plenty of room. It was also incredibly quiet. Amazing location just off "the square." There was not one bad thing about this place!
We had a great experience, super clean, affordable prices for mini bar stuff, staff was super accommodating, great location. Will stay again. Parking was tight but we were in our new truck traveling from Idaho so it is a full size Ram 2500, she's a beast and can be hard to park anyways
Due to an error on my part our reservation got messed up. Management fixed it for us with no penalty. Excellent service!
We had a great experience at this hotel. I don't have anything bad to say about it. I would definately stay there again.
Although the room was very clean, it was the smallest suite I have ever seen. The location was great, just a short walk to the downtown area.
Location - across street from Cache Creek with geese and goslings and near the plaza with the antler arch and the western shoot-out nightly and interesting taverns and all. Our room had no view. Hotel did not have wi-fi. The shower a bit clumsy to adjust and operate / drain on it was loose. The dryer was out of order while we were there. The beds were double instead of queen-size.
Fireplace in the room was a really nice feature Dishes in the dish washer were 'clean' but not so much there were crusty food particles on the silverware and 1 one of the coffee cups definitely had to be re-washed as well
We thoroughly enjoyed our stay at Homewood Suites in Jackson Hole, WY. The location was excellent. Close to downtown. There were so many amenities that added so much to our trip: great breakfast every morning (until 10:00 - nice for late sleepers), coffee, tea, hot chocolate, spiced cider available in the lobby 24/7, hot chocolate chip cookies and milk every night at 8:00pm, Mon-Thurs they had a nice dinner - nothing fancy but a nice alternative to eating out (financially and convenient). The room was always clean and even washed dishes in the sink! The only negatives were no bathtub (mostly bothered my husband who does not like showers) and the bedroom was small....but that's the trade-off to have the kitchen. The front desk staff was very helpful and friendly. We stayed six days, so got to know all of them. We would definitely stay there again. Our stay was in the in-between season so the rates were very reasonable, and an added bonus was many of the resturants had 2 for 1 specials. ...
We loved everything about it! The rooms the decor the dining and the staff. The location was superb and our favorite thing was the roof deck with fire pits and the hot tub. Nothing.
The quaint, romatic atmosphere, room furnishings, woodburning fireplace in the room, rooftop hot tub with firepits, and exceptional dining experience at the Wild Sage. Not a thing I did not like.
The room was small but beds/pillows excellent Their restaurant is the reason to stay there. I thought the prices were a bit on the high side.
The location close to downtown was very convenient. The room was nothing fancy but for the price that was expected. However, it needed updated and was not very clean. There were stains on the walls and carpet, cracks in the bathroom linoleum. The towels were discolored yellow with use.
It was a good location to downtown, but the room I had was down a back alley which was creepy. Its run down and was defintlely not worth more than 200 a night
Love the location for solo travelers! They were under renovation so the price was a bit steep
I liked several things about the Alpine House. I was greeted by a friendly staff and briefed on the ammenities of the lodge, The room was clean and comfortable. Great location, walking distance to the town square and convient to the Teton Park.
Quaint, downtown but off the beaten path, within walking distance to everything, staff very friendly and helpful.
Décor was great......fireplace in our room.....loved it. Staff was always smiling and very helpful to our needs. Everything still looked new. The Deck out back was very relaxing and comfy after a long day being a tourist.... Hot tub was not operational and I would like to have known this before the booking....would have really liked to relax under the stars.
Very modern and unique hotel. Staff were all very friendly. Location was great for walking to everything in downtown Jackson Hole. Roof top hot tub not working and still charged a daily resort fee.
Exceptional staff, with very comfortable surroundings and amenities. Quiet yet close to downtown (great walk-about). Nothing to add here. Definitely a place to stay again and again.
Wonderful, beautiful, comfortable, clean, perfect place for our 1-night stay after 5 days backpacking the Grand Tetons. Jacuzzi tub in our room was a plus, the breakfast was superb, and the staff was delightful. Would love to go back!
The hotel was in a great location. Just one block off the town square. The room was extremely clean and the staff was nice. It definitely has a western charm to the room.
Location Air conditioner was not very good, last night did not cool at all
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Great staff and service Its older but well kept up.