Océano. El personal no es muy amable y eficiente. Excesivamente caro.
Las comodidades del hotel son impresionantes, con muchas tiendas, cafeterías, piscinas y restaurantes. Está en la mejor playa de Waikiki, muchos de los otros hoteles tienen sólo una pequeña parte de la playa. Las vistas son increíbles. Me gustó el hecho de que puedes llevar tus propias sillas de playa y sombrillas en vez de alquilar todos los días. No hay servicio de habitación
Fantásticas vistas y amables empleados Un poco caro.
Nuestra habitación tenía todo lo que puedes esperar: cama, balcón, sábanas. Las piscinas eran bonitas, las instalaciones del comedor eran adecuadas. Pagamos 180 dólares por una vista al resort. Lo que nos dieron fue una "vista" de ruidos de la construcción. Mi marido llamó la recepción y pidió cambiar de habitación. La recepción parecía bastante confundida por esta solicitud (actuaron como no sabían acerca de la construcción que se estaba cumpliendo en el Hilton). Nos trasladamos de torres y la mitad de las llaves de la habitación no funcionaban la primera vez que se accede a la habitación. La segunda vez (cinco minutos después de la primera vez), ninguna de las llaves funcionaba. Cuando fuimos a la recepción para obtener una nueva clave, el miembro del personal se comportaba como si fuera nuestra culpa que la llave no funcionaba "sé que hay que poner la llave de su teléfono móvil!" cuando tenía Nos decepcionó por los poco profesional del trato por el personal del complejo.
La ubicación cerca de la playa Lo sentimos muy concurrido y caro. Las camas en la habitación son gastadas y blandas . El balcón era enjaulado y te dejan sentir como si en la celda de una prisión. No estuve feliz con la tarifa del complejo de $30.
Frente a la playa, de las tiendas, la ubicación Estaba en la torre del diamante. 2 noches sin tienen agua en todo en la ducha/baño. Le llevó al hotel horas y horas antes de poder tomar una ducha
Habitación confortable. Hay muchas cosas que hacer, nadar en el lugar, incluyendo (piscinas y la playa), el centro comercial y turístico.
Queríamos hacer una escapada de fin de semana en nuestra ciudad, así que nos alojamos en el hotel Hilton. No ofrecen ningún paquete especial para los residentes locales, lo que fue un poco decepcionante. El ascensor para minusválidos cerca el garaje estaba roto que afectada en gran medida nuestras idas y venidas desde el coche con una silla de ruedas y un cochecito. La habitación era muy bonita y tranquila y limpia pero los ascensores estaban agitados y eran pequeños. La piscina estaba muy bien, pero me di cuenta de que había basura en los arbustos. Los socorristas fueron buenos, pero gritaban " ¡hey, baja", desde el otro lado de la piscina. Supongo que se habían olvidado que los niños también estaban pagando como huéspedes. Los socorristas públicos de la piscina son más educados y tranquilos. No era tan relajante como esperaba y sólo por las molestias y gritos y alto tráfico en los ascensores.
El personal era muy amable y servicial, y ellos hicieron todo lo posible para ofrecer asistencia. Las múltiples piscinas, la laguna y la proximidad al mar hace que sea fácil de disfrutar del agua. Los viernes fuegos artificiales por la noche y hors d'oeuvres de cortesía en el Ali torre hacen del Hilton Hawaian destaque. Nos hemos alojado aquí varias veces y me pareció que era coherente. Había algo de construcción pero no era demasiado molesto. También nuestra habitación necesitaba un retoque de pintura en pocos lugares.
Hotel muy agradable y confortable. El personal es excepcional! No tengo nada negativo que decir sobre este hotel
Demasiado lleno para los fuegos artificiales. La zona de espera en el spa en la torre Kalia estaba sucia.
Personal amigable Me molestaron con llamadas de teléfono por error en la recepción. No hay plancha disponible. Una cucaracha corriendo en la toalla.
Que estaba en Ohau, y que podías aparcar gratis por las noches cerca, en Ala Wai Bvd. El desayuno, aunque poco variado, esta bien que lo incluyan, aunque, si no andas atento te dicen que no esta incluido y te quedas sin el. / That was in Oahu, and you could park free at night near at Ala Wai Bvd. The breakfast, although little variety, it is okay to include it, though, you must to be aware, if you don´t say that is included, they don´t give it. La limpieza de la habitación, la caja fuerte de pago, los ruidosa de la habitación, ya que todo el hotel da a calles pricipales donde hay mucha circulación y donde paran autobuses a menudo, la lentitud en preparanos la habitación el día de llegada nos hicieron esperar hasta la hora de entrada marcada, más de 3 horas, a pesar de no haber nadie más pendiente para el check in. / The cleaning of the room, safety deposit box by payment, the noisy room, as all the hotel overlooks main streets in heavy traffic and where buses often stop, slow prepare ourselves the room on arrival made us wait to the check-marked, more than three hours, despite not having anyone else waiting for chec in.
Donde esta situado
Me gusta que está cerca de Waikiki. No me gustó el baño. Partes del techo estaban muy dañadas por el agua. Y la piscina era mínima.
Ubicación, relación calidad-precio servicios mejorables (no room servive, desayuno algo pobre, el cajero automático no funcionaba, lo sabían y no pusieron un cartel previniendo al cliente)
no tiene buen servicio, el hotel es un poco antiguo, y no tiene lugar para servir el desayuno, hay que tomarlo parado en cualquier parte de la terraza donde esta la piscina.
Breakfast buffet is a little poor considering its cost $30 per person
We stayed for 7 night's this Aug 2009 it was one of the best places we have stayed at .The service is top notch and the people really care about your satisfaction while your there. The buffet in the morning is a can't miss great food and service. We are already planing our return trip in the very near future. We also booked a privite island tour while we were there through the hotel and it was fantastic . We went to places you would not normally see through a regular circle island tour this is one I would recommened to everyone if you can afford it!! Anthony was our driver and he shared the island culture and some hidden places on the island it was great we were out for over 6 hour's and saw the entire island. Be prepaired it is expensive but if you want the best you have to pay for it. Enjoy!!
the staff know us by our last names and they are very friendly and professional. Ture aloha spirit. When I asked for hot water the first day, the second day they gave me an electric pot so that I can hot water anytime. Excellent in attending to details and very sensitive to guess' needs. It's pricy, but you will feel like a king staying there. Excellent location but not noisy. The room is spacious and the amenities are top of the class. I even ran into a few movie stars there.
Great to get away from it all and have the satisfaction of beingm taken care of at all times, moose mcgilicuddy's is a great palse to relax of lewers St.
This is an amazing hotel. Georgeous, and classical all at the same time. If you can't afford to stay there, at least stop by and have a cocktail at sunset!
The reviews I've read did not do it sufficient justice.... This Impeccable, immaculate, unique facility with it's extremely extraordinary, phenomenal hosting was superb. I recommend this place to every and any one who wants quality....7 stars and two thumbs up :I)
A beautiful hotel situated right on the ocean. The views of the water and Diamond Head are fantastic, and the proximity to restaurants, shops and other things to do is terrific. If you just want to lounge by the pool, the chairs are very comfortable and the staff incredibly helpful. The service overall is simply out of this world. They can help with any kind of arrangement, from rental cars to running and hiking options. The rooms are beautiful and sitting out on the patio was a great way to end the day. We absolutely loved our stay in paradise!
We stayed from Friday to Monday and it was the perfect setting for relaxing and being treated well. We spent most of our time on the lanai so that we could soak up the Diamond Head and ocean view. The nightly music at House Without A Key was audible from there as well. We love everything about Halekulani!!!
We can only say wonderful things about the Halakulani Hotel. It is beautiful: from the rooms to the gardens, to the wall-less reception desk, and common areas. The food in the restaurant, The House Without A Key, and room service were superb. From our room it appeared the waves were breaking under the hotel. What a georgeous optical illusion. But...the best part was the people and the service they provided. We were always greeted warmly and our name was always used. Every question was answered. For example, we admired a flower in the garden and asked what was its name at the concierge desk. Flora is certainly not their specialty and they appologized for their ignorance. About an hour later we receive a knock on our door and the anser was delivered in a folder with a 10 page print out on the flower in question. We loved the little gift left for us each night after room service turned down or bed and the welcoming gift when we arrived of the chocolates and fresh fruit. I hav...
Aloha, We stayed at the Halekulani for a week in January 2009. The service was consistently excellent. Wait staff, bell boys, concierge, maids, room service - every single employee we encountered went way above and beyond to make sure our needs were met, and then some. That said, the hotel rooms and furnishings were something of a disappointment. The decor seemed tired and worn, and even the mid-range rooms were small. On the whole, the hotel interior seemed to have seen better days, and would not compare favorably to hotels on the mainland at less than half the price. Still, the service and the food made up for that deficiency, so we still felt like we got our money's worth. We would absolutely return to the Halekulani, were we to visit Oahu again. However, our next visit to Hawaii will probably be to one of the other islands, simply because the town and its architecture, like the Halekulani's interior, seem to hold on to their glory days of the 60's and 70's, maybe through inerti...
Beautiful hotel, excellent location. Would definitely recommend Halekulani for luxury and vip service.
Las vistas al Pacifico con la gente haciendo surf mientras desayunabamos en la habitacion a las 7:00 AM¡¡ increible¡¡ nunca pense desayunar a esa hora en vacaciones. La playa un poco pequeña y la zona piscina, pero mi marido se levantaba y siempre teniamos sombrilla y hamaca en la playa,
La ubicación y el hecho de que haya conservado las características antiguas de la arquitectura en el vestíbulo. Las habitaciones estaban en la media como mucho. Todo estaba un poco anticuado.
Kahala is located close enough to the city action yet far enough away where it's remote. Though the pool area was relatively small, it was never crowed. The dolphin lagoon and sea turtle exhibit was quite amazing. Beach was also gorgeous and calm. No complaints about the Kahala. Would definitely visit again. Wish there was good snorkeling right around there but that's asking for too much!!
The staff and growns are amazing The dolidpin and turtle tanks, way to small for them to live
No doubt, the best place to stay around the Diamond Head; dolphins living just next to the swimming pool being one of the unique "staffs" of the stay.
It was an amazing holiday, the staff were so friendly & welcoming. The room well laid out & everything extemely comfortable. The restaurants we tried were exceptional.
Private beach means it is never overcrowded. Friendly, professional staff. Dolphin Lagoon a must experience for kids. Big, comfortable room with comfortable bed, nice bath amenities. All toilets have a bidet, which is a nice surprise. Beautiful grounds and atmosphere. Above average humidity for this time of year. We were told it was due to the El Nino from winter. Small pool (and number of chaise lounges) that can get crowded quickly. Food from the Seaside Grill and Plumeria is overpriced and okay, at best. Drinks overpriced, but tastes great.
The dolphin experience! Shopping! Need more buses to shops
Great hotel when traveling with kids. I could eat breakfast and keep an eye on them as they were making sand castles. No beach on Waikiki would be this safe for kids as they're too crowded. The mattress was just awful!
Perfect facility for people who do not want to stay in Waikiki
The hotel itself is quite beautiful. Though there is a very small pool, the pool deck is very comfortable and private. There is a fabulous view of Diamond Head on the beach. It's also not a mega hotel, so the number of people wasn't too overwhelming. The delicious muffins were a very nice touch, as well as the staff attention on the pool deck. Great location. Our room seemed small. There were too many reasons we had to call for help, including repairs to the room and keys not working. All resolved, but annoying. I don't think a hotel of this caliber should be having these kind of problems. The price tag is very steep and I wasn't convinced it was worth it.
My girlfriend and I agree that The Royal Hawaiian is our go-to hotel for our stay-cations. We LOVE it there. It's hard to even consider other local hotels. The staff, the facilities, the service, and the way that the hotel feels secluded even though we're in the middle of Waikiki... there's so much to love about this place. This is our second year in a row staying here, and we'll definitely be back. Mahalo to everyone there for continuing to impress us. This space intentionally left blank. :-)
Location is tops, literally the best part of Waikiki Beach fronts the hotel. Amazing history, second only to the Moana Surfrider. Very romantic, but not much stuff to do for kids. AC in historic wing could be better. Pool is very small. Not sure why families bring kids here, they'd be much happier at one of the bigger resorts (including the Sheraton right next door).
Really good rooms and service. The gym was not good!
The beach the ambiance Everything else
Though we were in the heart of Waikiki, it did not feel like we were anywhere near the hustle and bustle that is the Waikiki of today. It truly felt like a getaway. Service was stellar, the staff was friendly and attentive, the setting and atmosphere can't be beat. You've spoiled us; we can never stay in another Waikiki hotel. TRH is the one for us. Minor gripes about cleanliness. Found a charm and a bobby pin left by previous room occupants, and toilet had a few hairs and spots also from previous occupants.
Have dreamed of staying at the Royal Hawaiian for many years. The vacation more-than lived up to expectations. The adjacent mall and food court provided entertainment, shopping and reasonable meal choices. Mid-week was peaceful and serene. By the weekend the place was filling up with lots of tourists. Can't believe how many people were in Waikiki in general.
Décor of main hotel was impressive however the waterfront tower that we stayed in was less than impressive. Without the oceanview it would rank average to poor. Pool attendant was rather rude.
on the beach They charge for a beach chair 45.00 daily. very crowded at pool and pool is very small.
Excellent location for beach access, shopping and dining.
Historic, iconic hotel, still the best Nothing
Me gustó mucho el registro de salida de este hotel y diciéndoles cómo me sentí sobre nuestra estancia No me gustó nada de esta experiencia
Buena ubicación, a solo unos pasos de la playa. Un montón de actividades y tiendas. No habían limpiado bien el baño cuando llegamos.
Me gustó que estuviera en el centro de toda la acción y justo al lado de la playa
Cerca de la playa, tiendas y restaurantes. No hay microondas en la habitación
La relación calidad precio es muy buena si lo que se busca es algo económico para visitar Honolulu Los muebles y moqueta algo viejos y desgastados. Controlar la temperatura del agua de la ducha es toda una aventura
Ubicacion perfecta para disfrutar de la playa de waikiki y para realizar compras. excelente trato del personal traveller informacion en concreto maria (una sra. chilena encantadora).una mujer muy eficiente para contratar excursiones y todo lo referente a actividades dentro de la isla Restaurante un poco pobre
The hotel is at the middle of Waikiki. It's not right by the beach front but less than 5 mins walk. The hotel is very clean. The bed and pillows is clean. Kamaina free parking Slow internet connection
Good location, comfortable bed, very good location easy access to the beach and lots shops and restaurants around. The hotel staffs are friendly and helpful. The water of the shower is a little bit small, but is ok.
The staff were very helpful. We had our room upgrade due to availability indeed. The location is perfect either to go to the beach or shopping. The lobby and the pc rooms were very cold. The difference to the outside was unpleasant.
Staff went above and beyond to make sure our stay was enjoyable!
it is convenient as it s close to the beach and the shoppings and the restaurants/ food court. The hotel is clean and nice/ comfy. THe staff is attentive and show that they care. Good words about William who works at the conceirge who was really helpful and was willing to help us in many ways. I really appreciated his help. really good that they offer free internet use. the toilet is too small and abit squashy.
Nice room, nice hotel. Cocktails in lobby in the late afternoon. We were told at reception that they had stopped including free parking, even though our reservation paper said our price included free parking. It was resolved in our favor then and there.
Staff couldn't be more friendly or helpful. Very accommodating. 1/2 block from Beachwalk Room smelled musty, other guests smoked in their nonsmoking rooms.
Friendly staff and close to the beach.
Ocean view + staff awkward bathroom too ight
Proximity to beach and shopping Request for a delux ocean view prime room with king size bed was not handled well. Room with king size bed was not available on arrival even though room was booked in February 2010.
Close to beach - staff tried to be helpful. Location fine for shops. The loading bay for neighbouring hotel was next door resulting in lorries parking and unloading throughout the night. Very noisy indeed.
Service was great and staff very friendly and helpful. Not beachfront and the room I was in was a little bit in need of an update.
Nice Hotel, room was comfortable. Security was good. I have no problems with this hotel.
This guest did not leave comments about this hotel.
check-in process -
It's so close to the beach. And the ShoreBird, located at the lobby, is perfect place to have dinner in this area. Not really.
Location, service, size of room, amenities. Maid service would not care for room until at least 2pm. There was some sort of unknown, brown substance wedged between two sections of the toilet that caused the bathroom to have a foul odor in our room.
Beach access is exellent. They charge you for everything
staff kindness If there was korean staff, It would be better.
The staff was friendly beyond expectation. Not only did they give me a good room, they brought up cookies and a free Hawaiian CD to my room after I checked in. The location was great. You can walk to every where in Waikiki. the breakfast buffet was great! Because of the wind, the sliding doors rattled at night. it was a bit annoying. The beach isn't the best. the sand was coarse and had rocks once you enter the water. Fortunately, the beach in front of Hilton is great and its right next door.
Location is excellent right on the beach. They have a shuttle now for guests that makes a loop of honolulu and another towards Diamond Head with discounts on museums, great plus. We stay at this hotel once or twice a year and always get a room over the pool area. That didn't happen this year.
check in was a breeze. staff was very good
Location Check-in took WAY too long, even with four attendants working.
The only two things I like about the hotel are the location and the room space. The front desk/check in staff (well, at least the person who helped me checked in) is rude. Pay a lot extra than we have paid already.
Muy buena atencion y prestación de servicios no para nada
Bien ubicado, buen servicio y buena relaciòn precio-servicios.
La situacion es perfecta,
El confort de las habitaciones La zona en la que estaba era demasiado ruidosa
Buen mantenimiento y limpio Poca amabilidad en los recepcionistas y los del parking
Habitaciones bastante amplias y muy cerca de la playa. No incluía desayuno.
We liked the location on Kalakaua Ave. across from Waikiki beach and walking distance to restaurants, shops and entertainment. The pool is small for the size of the resort but we had the beach so we made it work for ourselves.
King size bed, quiet/clean room, n location perfect walking distance yo beach n shops
Nice and clean modern bathroom Beds were just awful and uncomfortable... Spa was not a high value experience
The bathroom had a bidet! Noise, overpriced, busy, the shops on site staffing was unfriendly, too service food was horrible and they only serve till pm
It has pretty nice view and close to beach. I booked the room which has king bed and ocean view. But when I visited hotel there was no room of right that. I heard that my wife and I gotta stay 2 single bed inspite of we were in honey-moon. Staff in hotel told me "We do NOT guarantee the room type whatever I booked the room via Kayak." I claimed 3 times but nothing changed. Finally we spent more money($25 per night) to upgrade king-bed room. I wanna say u guys going to stay this hotel "They do NOT guarantee the room type."
I liked the fact that the view for the room we had was pretty comforting. We were able to see the ocean and close to the other shops. It was walking distance from many restaurants and overall me and my other half had a great time. I didn't like the fact that there wasn't a microwave. However there was an alternative to make hot water using their coffee/tea machine. But that's minor compared to some other hotels we've been in.
I liked everything. The room was beautiful, the view was spatscular and the staff was always friendly. I did not plan on all the hotel and parking fees and the front desk was able to work with me by signing me up for the club membership and giving me a military discount. I will deffeintly be coming back and reffering everyone to this Hyatt!
Everything That we had to leave so soon haha
Adults only Pool. Beautiful room. Great Bar service at pool. drunk lady from Chicago in Pool.
View, location, pools, spa options
Overall very gd!! Infinity pool was perfect! Our room card was not working eventhougn we have not rven checked out. So we wasted our time wating security and got new card etc..
Even though it was only 1 night. It was amazing! I've stayed at the Sheraton Waikiki before and each time it just keeps getting better and better.
The line to check in/out was very long.
- Interior design and grounds right on the beach - Adults-only pool - Friendly, professional service - Great hotel entrance - High speed elevators - Rooms were clean and good, but not luxurious - Resort charge of $31/day seemed steep for wi-fi usage - Breakfast buffet of $28/person was overpriced for the quality
Great last minute stay here! I was really bummed that on the day we checked out, we couldn't use the pool at all. Didn't get to spend a lot of time there, because check in the day before was not until 3pm.
The adults only infinity pool. Amazing!!!! 10/10 The location 10/10 This is my second time staying here after visiting 2 years ago with a friend. The most trip with my fiancè. The price seems expansive however I can assure you it's definitely worth it. The pool and location best in Waikiki. We had a standard city view room. And the room was a decent size with all standard features. The location and adults only pool, make this the best hotel I've stayed at. They also have a great kids pool if traveling with a family, with slides. Loved everything.
We stayed in an ocean view room. The view from our room and the pool was lovely. Great room service. Soft linen. Nice tv. Room is just ok for the price. Infinity pool for adults only. Internet connectivity in and out.