Good breakfast not far from Waterfront, and Table Mountain. We had a sea view from our room.Think it is was safer here at the sea front rather than staying in Cape Town city centre. Outside swimming pool was closed as we were there in the winter (July) The bar only sold bottled beer would have liked a pint of draught beer.
It looks pretty and they do serve a good breakfast. Service, if you press 9 at a hotel, you should be able to get the little basics and your reception could not even provide mini size toothpaste. You have comments block on the website when making a booking does anyone look at it, it was the night of my brothers honeymoon, and I booked there because of recommendation from other families, only to feel embarrassed, that they had single beds.
location good, staff excellent, service very good. Nice and clean hotel overlooking the sea. View from the bedrooms to die for.
helpfulness and friendliness of staff
staff friendliness Access to internet and ironing services
it was really a nice place. bathroom a little old, but overall great
Its situated closed to anything shops beaches waterfront restaurants
teribly noisy! from airconditioner under window option was noise from lift !!! never again
Parking facilities, security and breakfast. Service in the restaurant on the 21st Floor. One particular receptionist who seemed to have a approach.
The view food was not very good at the buffet food was cold and not very good value. Very noisy especially when groups staying at the hotel and singing late at night as the rooms are not very soundproof
It was a good location. The pool was nice. We arrived in the hotel and the booking was incorrect. The receptionist was so rude and kept us waiting half an hour. The room was upgraded in the end but the receptionist would be better working in a prison than in hospitality. Another girl and a male receptionist were very nice. The small middle aged woman with a fringe on duty on 16/11/2010 at 12.30 would really put you off the whole hotel. I saw her being just as rude to other people, rolling her eyes and sighing the whole time. The cost for internet use was extortionate - 8 euros!!!
not enough parking; room was supposed to be non-smoking but was obviuosly regularly used as a smoking room...smelt highly of smoke; made stay unpleasant
Good location as we were close to family. Shower not ok. Difficult and extremely expensive i-net connection, only working at the central PC desk of the hotel. Elevators following their own pattern.
Beautiful view, close to shops, transport, restaurants Room by the lifts was noisy. I did my booking 5 months in advance and specified that i would prefer room away from elevators witt the additional bed for 5 yo however it was not considered on arrival
liked yhe view as we stayed on the 18th floor diferrent to the other accomadation, i think thats your selling point amongst many i could not get vouchers for the internet, and i have my own laptop computer and all the other hotels are free wi fi, so r50 is a bit expensive when the hotel does not have any outlay to pay when the customer has his computer
Close to Waterfront Related to price it was good
Personal gential y sevicial. Excelente desayuno. un pequeño inconveniente, pero en forma rapida fue resuelto con mucha diplomacia por el gerente
me ha gustado su ubicación, tiene una vista increible y en terminos generales el servico es bueno
Lovely clean spacious room and living room, very well equiped (kitchen incl). The bed is amazing (size, comfort and linnens), very nice and helpful staff. Nice area. Definitely stay there again! Everything was lovely. Only one thing: the door to the bathroom has a frosted window that you can see through from the room. Looks nice but I would put a cutain or something to keep the privacy..
El hotel se encuentra perfectamente ubicado, en un sitio agradable y seguro. Las instalaciones son más que adecuadas, y el trato del personal es inmejorable. Totalmente recomendable
El hotel es bueno si quieres estar en la playa y distrutar de ella no asi si quieres estar en cape town, ya que los taxis son caros entre 80 y 100 rads para ir al water front o al centro. si quieres estar ahi puedes escoger otras opciones mejores de la misma cadena protea que auque mas caros te evitas el gasto del taxi y el tiempo
Buena ubicación. y precio calidad buena relación a pesar de que viaje con montivo del Mundial y los precios en general eran más elevados.
Beautiful hotel, pool area, spa. The breakfast buffet is excellent. The staff is incredibly helpful and attractive. There's plenty of parking and the facility is clean and hip. The rooms are perfect, including a computer in the room. Not much negative to say, as this place is great, but the pool gets overly crowded with locals buying day passes and the never-ending deep house mixes booming from the speakers get a bit mind numbing after 4 or 5 days.
Staff and the owners were very friendly and sincere. It was outstanding compared to other experiences I had in my life. The room was excellent. Spacious, great view and having a very nice balcony. Location is not in the very touristic spot of the city, but in between two main spots (Waterfront and Camps Bay), so the location was very good, it is located in a very beautiful district. Our overall experience was very good in that such a nice boutique hotel. If you have any expectation about the pool, it may not be satisfactory. Actually, it was not a matter for us.
The friendly staff ,the hospitality, the view and the spacious room & bathroom The TV and internet connection.
The location was great It is a rip off. Far too expensive for the service available. The hotel is under reconstruction and should be shut down.Very poor conditions and does not work as a hotel .... It is more of a cheap B&B.
View and location. Nice atmosfere Our room did not have an in suite bathroom, I did not notice it when I booked the room but the private bathroom across the room was acceptable. The tv was to small and to few channels unless I didn't know how to work the remote. We didn't mind, since we didn't stay there to watch tv but this might be a factor.
I liked the location, he informality, the hospitality, the comfort,the people who greeted us and fed us and helped make our stay more pleasant in every way. nothing I did not like
The location of this guest house is superb. It is on a quiet road in a good area of Cape Town. It is easy to get to. It also has wonderful views of the ocean and Robben Island. The staff are very friendly and happy to help with any advice re restaurants which were also booked by them on our behalf. Would not think of staying anywhere else if we return to Cape Town.
Wonderful place to stay. Great view, good location, excellent staffs, very comfortable just like at home. We stayed four nights. We'll definitely choose this place again when we visit Cape Town again.
Spacious room, bathtub was huge, friendly and helpful staff - always at hand for a restaurant booking/tour or any other request. Parking is in the facility itself. Strategic and safe location. The poor review submitted earlier by the mature Aussie couple doesnot do justice to this fine property.
Staff was really nice and the food was amazing.
This property and the other at Bantry Bay are my home away from home in Cape Town. The staff are genuine and helpful. The rooms are top knotch and the food perfect. The location could not be better for a morning (or evening) walk, run, rollerblade, bike! Nothing could be better....
The Location was excellent There was no parking available
The hotel is in a wonderful location, right across from the beach, and a bus stop for both the Municipal bus and the City Tour bus. We stayed in a Studio Suite, which had a full kitchen with a bar/counter facing the seating area, a tup/shower in the bathroom, and a king-size bed in the bedroom with fine linens and big feather pillows. We had a view of the ocean from our balcony, cross ventilation, and ceiling fans, which we did not need to use. The cleaning staff made everyting tidy and did our dishes. We were so comfortable there, we stayed three more nights! The hotel is under renovation, getting better every day. The one cautionary point is that there was a small closet behind the door that had a severe mildew problem that could be a problem for someone with allergies to mold. The cleaning staff did try to treat it with cleanser, but ultimately it needs to be removed or sealed off to eliminate the problem.
Great staff, transport by ridwan to and from from the lodge was excellent :) Rooms and the lodge were very thoughtfully decorated. Had the same breakfast for almost all of 5 days
antony local knowlodge was very good and went out of his way to make sure you had an enjoyable stay i felt it was overpriced and the photographs on the internet showed it in its best light
Staf is great. Rooms are perfect.
We felt like we were at home thanks to the warm and friendly attitude from all the staff Not at all
The location worked out very well for us. The staff is helpful and the owners are amazing. They are knowledgable and creative in their suggestions and very thoughtful and participatory in their community. Liked it all.
Jean Claude, staff member, was super.
Antony, the owner of Blackheath Lodge was the perfect host, obliging, informative and extremely helpful. The room we stayed in was exactly what we like, the breakfasts were magnificent and the staff were all so nice. We have already told a number of friends and relatives who may visit Capetown in the future and sung the praises of Antony and Blackheath Lodge....highly recommended. No nothing negative at all.
All the staff were super hospitable especially Anthony. They could not have done enough for me . All my needs were met.
Personal attention by owners
Very comfortable accomodation with careful attention to detail and excellent service.
Owner was very helpful with advice and booking things for us
Good location in Sea Point a couple of blocks away from the promenade and only 20 minute walk to the Green Point stadium. Very small room (we had room 4). No hair dryer. No baby cot (there would not be any place to put it anyway). Way overpriced.
It was a wonderful guest house, extremely friendly staff and great service! Highly recommended!
Clean and nice environment. Friendly and very helpful hotel staff. Very well organised. Needs to provide a wi-fi zone.
Very clean and comfortable. Very good choice at breakfast. There is no full-time personnel on site.
Great value for money, central location close to the sea, nice comfortable rooom, very friendly staff, breakfast included and the staff was very flexible if you wanted a late breakfast, wireless internet for free. In my room there were only local TV channels and the TV reception was not that great.
The staff were helpful and the breakfast was delicious. One of the rooms (we booked two rooms) was rather small and directly led off the TV/common room. It therefore lacked a little privacy and it was fairly noisy with the tv.
we only had one night, but loved the room and the manager was very nice
Business convention at BMW Pavilion
Ronald, the manager, was extremely helpful. The hotel was quiet, just before the World Cup, so we were able to keep our room for the whole day of departure, which was very much appreciated. Late flight out at midnight.
fantastico hotel genial el personal,para pasar unos dias fantastico,un poco alejado del centro pero merece la pena
La Villa Costa Rose esta bien ubicada. La habitación es amplia, muy cómoda y sencilla. En el baño el espacio esta muy bien aprovechado, además de contar con los amenitis necesarios. Destacar sobre todo la cálida bienvenida y la atención constante y personalizada de los propietarios Neil y Rob, así como el desayuno y su servicio. La calefacción es muy ruidosa, pero todo lo demás compensa.
Bastante íntimo y muy familiar. Muy silencioso, muy limpio y muy cómodo. El desayuno muy bien..
Very friendly staff, flexible on our departure and arrival, very nice pool area, great masseuse on the premises poor parking slots (very difficult to park), the tv wasn't repaired properly even when asked twice, the toilet didn't flush properly, the toilet wasn't separated from the rest of the room and therefore the room didn't get properly ventilated
The staff were very helpful and friendly. Centrally located and close to beach and shops.
That I had to be upgraded due to an issue with the DSTV in my room The shower did not have any hot water, so had to bath, also there was no coffee in the room.
Amazing value for money! The hotel is beautiful (large rooms!), great location (2mins from beach - 5mins from City Centre) and amazing staff and facilities. Free parking and WIFI & the breakfast (continental) is just perfect! 10 out of 10 guys! Thank You - will definitely be back!
Modern and spacious rooms Rooms are sterile, lacks atmosphere and very noisy. Mini bar empty
The environment, people and safety. I feel relax.
The breakfast was excellent. The room was not as luxe as expected from the website. The door and chimes are very noisy when you sleep near the entrance door. The staff does hardly interact with the guests which does not give you a homely feeling. It is rather formal like a hotel and not a b&b or guesthouse.
We loved the quiet neighbourhood. We felt very safe there. The hotel was lovely, with a gorgeous swimming pool. The staff and owners were terrific, helping us with directions to nearby attractions as well as restaurant suggestions.
Very comfortable room and good service no
warm welcome by owner made to feel at home.quiteness of hotel and privecy of room upgraded tosuperior room without asking I felt that there could have been a greater variety of items on the cooked breakfast
The hotel staff were very helpful with excellent tips about Cape Town. Loved the environment and location with 1.5 hrs walk to Water Front with great scenary. the 2 shower heads in the bathroom were not comfortable at all.
From the time we arrived until the time we left we had excellent, very personal service and constant friendly and helpful attention. The decor is stunning and the hotel is spotlessly clean.The food was delicious and beautifully served. All in all it was a wonderful experience and i would definately recommend the O on Kloof to everyone.
Great service and food. Nice modern design of the hotel. Bed was a bit soft
La comodidad de accesos a comercios y vias de acceso. La habitacion no fue limpieada en ningun momento de manera adecuada. No se sacaba la basura de los tachos, no se barria el piso. No hay forma de comunicarse con la csa principal ya que no hay ningun tipo de telefono ni de intercomunicador en caso de necesitar algo.