The breakfast and the service at breakfast.
The hotel was very clean and fresh, the staff was very friendly, the bed was comfortable and the shower was great! The only thing that needs some work is the breakfast food. The breakfast food could be better and another walfle maker would be great as the line was very long.
Anyone with small kids know the value of room to move in a hotel breakfast area. This place has it!
El precio era bueno La primera habitación olía a humo. La segunda a la que nos cambiaron olía a productos químicos desagradables. No es un muy buen lugar para alojarse.
Todo parecía estar bien y limpio. El personal era muy agradable. Las camas son muy duras
The staff The room was filthy (carpet was dirty, room was non smoking, but you could cut the smoke smell with a knife. Limited eating facilities in the are. Too many pets on premises. The walls between rooms were paper thin.
Friendly staff Dirty. Smelled like smoke
I felt for the money it work out for us very well. . The Breakfast was excellent with a lot of choices. it was clean and comfortable. I would stay there again. The location and the parking
Great front desk help along with great advice on where to get a good beer and burger. Thinner walls allowed a little noise but for great price rooms were clean and decent.
The complimentary hot breakfast was really good. A great selection and the quality was terrific. Not a thing. I highly recommend this hotel!
The breakfast was the best ever and they even cooked bacon just because our daughter asked for it, extremely nice front desk help. We will stay her again The pull out couch bed was extremely thin and uncomfortable. They need to replace the mattresses as our daughter found it impossible to sleep.
room was very nice, clean, and staff was good. Excellent breakfast. Our room was right above the entrance and I could hear people coming in during the late evening. The room was a handicap room and needed shower chair.
We arrived late so the young lady was a little unfriendly but the rooms were great.
It was clean with lots of extras-teas and hot chocolate, four bath towels without having to ask, a lovely seating area in the lobby, and a great breakfast!
Large room, friendly staff, and good breakfast.
The breakfasts were amazing and there were a lot of amenities: free wifi, free bottled water, and a free snack bag. The breakfasts changed everyday and were very great. They had a wide variety of food. I would rate this hotel much higher. The carpet was wild colors, but that is very small.
Clean and consistent. The breakfast food and area were also better than expected. The hot tub was out of service
Mi habitación estaba limpia, era cómoda y muy atractiva. ¡Me encantó la ducha! Fue genial después de un día de viaje. El personal era agradable, el aparcamiento era bueno. ¡Las camas eran excelentes! No desayunamos en el hotel. Habría preferido un desayuno continental, pero solo había pan en el lobby, para comprar desayuno.
Rooms were clean and priced right No complaints, considering the price.
Location No breakfast bar
Clean and comfortable No shampoo,1 washcloth for 2 people. Was told that the only way the prices could be kept low was ro charge guests for wi-fi and if I wanted it free I should have stayed at the Hilton.
Staff was friendly and efficient Hotel is busy due to oilfield crews. Normal noise, disruptions and behavior accompany these types of people. Room smelled of smoke. Price was very high due to the influx of oilfield workers and the ability of the hotels to charge much higher rates. Best advice that I can give is to keep driving and avoid these areas below Buffalo, Wyoming past Wheatland, Wyoming or prepare to pay twice as much for a fair to mediocre hotel room. If you absolutely HAVE to get stuck there, you had better book early or you may find yourself sleeping in your car!
I did like anything it smelt like melee in the room and rotten Eggs and there was mold stains in the room it was horrible
This hotel is fully up to HI Express standards that are excellent. Convenient to a wide variety of restaurants, and other services. Everything worked perfectly.
I did not know what to expect when I booked my reservation includung air fare and hotel, other than I had often stayed at Holiday Inn Express facilites in other cities and had, for the most part, been satisfied. But this location is a jewel. It is nearly new, in a very convenient location near the main highways, as well as with easy access to the city of Casper. It is a great hotel and would be perfect for all travelers! I'd definetly return.
Beds are super comfortable!
The staff that I talked to on the phone about my pills was very helpful in trying to track down my pills and I am very grateful. I left two weeks of medicine in packs, unfortunately, I didn't realize it until 2 days later but there was no record of anyone finding them. There were no drugs that most drugies use mostly diabetic, blood pressure, & colesteral.
We went to casper to shop but didn't have any money left in the checking acct. after the holiday express double charged our credit card!! When we talked to the clerk she just said I can't do anything about it you'll have to call back monday. I told her we needed the money so we could go shopping as that is we were in casper for. She didn't even apologize or try to appease us in any way. We called back monday only to have the general manager, X tell us that we should contact our bank and that we just didn't understand how debit cards worked! She continued to try to say it was just the way debit cards worked. I have never had such a bad experience with a hotel EVER!! I still haven't been credited for the two extra charges! DON'T GO!!!! \n \n
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The bed was wonderfully comfortable. I loved the mattress, as well as the comforter and all the pillows. I didn't much care for the sausage (?) patty at breakfast on Sunday morning. Otherwise the breakfasts were very good.
This guest did not leave comments about this hotel.
Good llocation. Friendly staff. Quick check in No
Room was great, breakfast was awesome! The manager chatted with us for almost ten minutes to determine the quality of our visit and express her interest in our experience.