Teníamos una habitación en la 9ª planta, una suite por más de 128$. Muy agradable. Tuvimos un problema con el baño durante la noche y vinieron en 10 minutos. Todo el personal del hotel es muy servicial y agradable. Hay un bar bonito. La ubicación es un problema. No hay servicio de transporte para moverse. Demasiado lejos de la ciudad para ir a pie a los lugares. Es caro ir desde el aeropuerto hasta el hotel.
Liked the cleanliness and decor Beds were comfortable, breakfast had a nice little selection. Only negative is that they sectioned off an area on the 9th floor where you get complimentary breakfast, it was the very best view Therefore we had to sit where you couldn't see a good view What a waste. Those were the best tables in the house but sectioned off with yellow tape
trying to get into the hotel we were told to come back in an hr after driving 10 hrs to get there and then when we came back in an hr we were told to come back in another hour. the first lady was extremity rude when she spoke with us. the second lady was nice the first lady also was rude to my father when he asked her a question. I will NEVER stay there again when i pay for something i expect to have polite service it really isn't that hard to check someone in and out no need to be crabby you are in customer service, and if you don't like to serve the public leave. also the elevators were super slow and we just walked up the 5 flights of stairs to our room. breakfast was on the top floor so again slow elevator and walk back down.
We liked the view. There were ants in our room. We used the pull out couch. The mattress pad was dirty and there was no other bedding in the room for the spare. we called the front desk at 9:30PM. The staff brought just one sheet and no pillow case.
check in was easy, awesome view on 9th floor, bed and pillows were very clean and comfortable. The shower had very good pressure and breakfast was great. We got a call shortly after arriving to see if everything was satisfactory. there were no towels in the room so my husband went to the front desk to ask for some and they said they would bring some up and they never did. We had to dry off with hand towels and eventually went to the pool and got some from there. It was the 4th of July and it was packed which was expected, but one of the two elevators was broke so it took forever to get to and from our room. checking out took an hour because we ended up using the stairs due to the one elevator being so overly packed and stopping at each floor.
There are not enough elevators for the number of rooms. There was always a long wait to get into an elevator cramped with people. Parking was down a huge hill with tons of stairs. The hot water never stayed on. The warmth would only last a few seconds at a time. Then it would be minutes before it was warm again.
The only good part was the in-room jacuzzi. It seemed new and worked well. Noisy hallway. Kept waking up to noisy heating/AC unit. Bed was horrible...felt several springs. Towels were torn and odd smelling. Bedroom and bathroom were clean, but old and depressing...needs a remodel. Workout room had only cardio...free weights anyone? Breakfast was awful...rubbery eggs, stale cereal. Just about the worst coffee I've ever had. We also stayed at Chateau on the Lake and Hilton Promenade. There is no comparison. Those two are SO much better, the Hilton being our favorite of the three.
Breakfast was Great. Staff were Great. Nothing
Rooms appeared clean. Good access to the rest of Branson. Elevator situation is horrible. Staff does not police guests so it's frequently loud and overwhelming.
Easy of location. The breakfast was terrible if you like real food or anything resembling real food.
Huge jacuzzi tub in king suite was wonderful. Breakfast is always great. Rooms are clean, quiet, and comfortable. This is our go to place to stay on Branson.
Quiet and comfortable A little out of the way
The bed was comfortable the breakfast was good I wanted a smoking room and didn't get one
Staff very friendly and room clean. Did not have any issues
Nice rooms with fridge And microwave
Staff was attentive, breakfast was adequate- nothing fancy. Beds were comfy. Location was great for us.
The room was clean, the bed was comfortable. The location is Great, just off the strip and easy to get to. I was a little set back on the price, just your average hotel but priced to high.
Beds were comfy. Staff was friendly upon checking in.Rooms were very quiet. Took 20 min. to check in because they said computers crashed and lost my reservation made 5 months ago. Resurfacing parking lot and could never find a place to park in front or rear.
Great location for shops & shows Breakfast very busy, bus loads, but check front desk before you go down. Crowds Cleared in a few minutes. No problem.
The hotel has been renovated and looks brand new. It is clean and well maintained. The beds and pillows are very comfortable. This hotel actually exceeded our expectations after reading some of the reviews. It has a good location, 1 block off the "strip" and within walking distance to Walmart and Price Chopper grocery store. The breakfast is standard fare for this price range hotel. Nothing fancy, but adequate. The shampoo/soap dispensers in the shower should be removed and replaced with actual bars of soap and individual shampoo and conditioners. These dispensers make the hotel feel "cheap" when actually it is a very nice hotel.
For the calibur of hotel facilities, there were no shampoo ornlotjons in bathroom.
Renovated rooms were clean and comfortable. Walls are thin and you could hear children running in the hallway and the breakfast crowd in the breakfast room so we couldn't sleep in.
Our rooms were very clean and the staff was excellent. We felt very safe. The beds were a bit hard and the bathroom was tiny.
The staff was friendly and helpful . The hot breakfast was great, the scramble eggs superb..just like Mom had fixed them. The location was was central to everything we wanted to do in Branson on the 76 strip and Silver Dollar City , too! And it was right across the street from the Tanger Discont shopping Mall where we went shopping. It was just a great weekend at Branson and the folks at the Grand View inn have sure got it together for a wonderful place to stay. We plan to stay there again. H.T. Naugher This is a small thing..if they could leave a couple more coffee envelopes for the coffee maker (one cup maker) it would be a little more handy. But it wasn't a problem, I just went down stairs and got a cup of coffee for my wife took it back to our room and whe she got ready we went down for their great hot breakfast. H.T. Naugher
Clean Nice Staff Comfortable
Me encantó el hotel y la ubicación. Solo un miembro del personal no parecía no tener ganas de estar allí, especialmente haciendo gofres. Todos los demás eran bastante serviciales.
La habitación era agradable y la ubicación es estupenda. No me esperaba el hotel cerca de la avenida principal. Por el precio, no creo que podría ser mejor. El aire acondicionado no estaba encendido antes de mi llegada. Se tomó unas horas para enfriar la habitación.
Lovely place, great breakfast! Rooms were clean and roomy and had a frig, microwave and coffee pot. We did an online check in. They give you preferences, and we checked one bed. Got a response that there were none, and so chose the preference of a view. They gave us 212 which is on the road side, BELOW the level of the parking lot. There couldn't be a worse view. I did go out and ask for a change, and they moved us across the hall to 219 which indeed had a view. (Hotel on a hillside, by just crossing the hall we went from below ground level to a fairly expansive view. ). We learned....we will not do an online check in again.
Hotel was clean, nice little balcony, rooms were great - we had 5 adult kids traveling w us and our rooms turned out to be adjoining - bonus!! Beds were a little stiffer than at home but definately did not hinder our ability to sleep. Great stay. Great location. Wld stay again
I had to have them change the sheets because they were not clean sheets on the bed when we checked in it happened 2 different times
The location was very convenient. For the price it was VERY NICE. Breakfast wasn't the best, but what can you expect for the price.
Loved the location. Centrally located and easy to navigate to many of the attractions we visited. Everything seemed to be clean and well maintained. More attention needs to be given to the breakfast area each morning. There didn't appear to be anybody around to clean tables and refill food items when they ran out.
Good outdoor swimming pool. Nice helpful lady at front desk.
The friendly service. The overwhelming aim to please attitude.
Checked in about 8pm, gentlmen at the desk was very nice and helpful. Room was clean and easy to find. the knobs for the a/c - heater was broken, could not get it to turn on. Managed to get thru the night and when I reported it in the morning to the front desk they did not seem to care.
It is a very clean hotel room and staff is always friendly. Have stayed at the Green Gables two years in a row.
The beds were very comfortable and the room was very clean. The location was great! Close to everything but not right on the strip so not noisy. We didn't eat breakfast there but it looked good. The water pressure was good but the shower head was at about 5ft.6in. (Maximum!) A tall person would have major issues with this. Also the bed had a plastic sheet on it and the rustle of it all night drove me crazy!
Very pleased! Will be glad to stay again!
Getting to a room. I dropped by earlier in the day to confirm the room and to pay for it. However, before I returned that evening, they had resold the very room assigned to me! I was given another room. Thank you.
It was not clean, the carpet was nasty. The towels were threadbare and the pool was empty. There was no coffee in the room and only dry cereal for breakfast. The office was still locked at 7 AM so no coffee from there either. We were not comfortable staying there and left after the first night even though there was no refund of our money.