Located on the beach. Provides beach/pool towels No tea/coffee making facilities. Stupid and inconvenient beach towels changing system. To sum up - average beach hotel, not 5*, just 4* max.
That they were a lot of scheduled events, especially for kids I had to make a huge distance to go from the one side of the rooms to the other
Family suites are nice and big, just what needed with 2 children. Loved the pools and all outdoor environment. Breakfast was rich. Most important the kids loved it as it had good facilities for them.
Cleanliness, and friendly Staff no kettle in the room
The sports facilities, level of comfort and interior decor, other guests that I met The quality of the in-room computer wifi system could have been better.
breakfast was good. pools environment was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx pools were not so clean. Entertainment very minor at the hotel day and night. restaurants not so active...At check in, they had us prepay the full amount of the stay. We had to leave 1 day earlier for emergency and they refused to refund...televisions are still old fashioned although this is supposed to be a 5 stars...
We loved how the hotel was right on the beach. We simply alternated between swimming in one of the hotels pools or alternatively at Nissi beach in the beautiful Mediterranean sea. Did not expect to have to pay extra for the use of the safe. TV channels were slightly limited. No Tea or coffee making facilities in the room.
The pool area is amazing for relaxing, sunbathing and swimming. WiFi was so expensive and was not available in the rooms.
No need to go anywhere. Food is great, the beach and swimming pools are on your doorstep and there is an on-site supermarket. No parking problems at all. No cash needed anywhere. Only negative was a hard mattress that made sleeping less comfortable
Good facilities, spacious pool complex and situated on beach. Staff very helpful. Easy walk to bars and restaurants but allow around 25-30 mins for central area. This is a large hotel catering for package tours though the scale of the place copes with the numbers. The in-house entertainment can be off-putting. Breakfast is a crowded event. Difficult to attract attention for coffee. General breakfast experience was poor.
Novedoso y excelente diseño minimalista acorde a un destino de playa, muy buena atencion del personal, excelentes instalaciones, lo recomiendo muchisimo.
Me ha gustado todo pero especialmente el personal del hotel es muy dificil encontrar tanta amabilidad en todos los empleados . el desayuno era fantastico y los detalles del hotel con sus clientes genial Por decir algo , que no tenian muchos canales de televisión . pero todo lo demas genial
great seaside location, nice sandy beach, kind and polite staff, clean rooms, well-organized animation programs (although we were not particpate in it)...Breakfast menu was also.o.k.. So, it was a pleasant (but unfortunately short) stay over there on a good - low-season - price level. We will come back, for sure. nothing special, only to pay for the sunbeds and umbrellas or the night porter with dandruff...
the open veranda/pool bar/breakfast area and its location on the golden sand beach.
Hotel is very nice situated at the beach. Very nice big terrace open to sea where you can enjoy your breakfast, all is easy for access.Good recreation program, table tenis, boching at the beach, volleyball at the beach..Open restaurant is very nice and prices of snakes are afforadable. Hotel is 5 minutes drive from Agia Napa city centre, so around 4km, and it is at ideally quite position for resting. Very nice sandy beach just at the front of the hotel. WI-FI internet is free and access is everywhere in hotel. Gym and indoor pool are just giving a good picture of this 4 star hotel. Special programs for guests in the evening hours with music and tombola, as well as good program for children. Rooms are speciuos and good, quite large. First nice we were sent to hotel near by as our hotel was completely full. Umbrellas and beds at the beach you must pay for it.
The location of the hotel
A perfect location, relevant equipment, plenty of room, vast & comfortable with careness services at the wonderful beach.
free WiFi in lobby, breakfast not to charge for WiFi in rooms, indoor swimming pool
The hotel staff was amazingly kind and polite all the time! Also the hotel manager upgraded our room free of charge.
The receptionist (whose name I have forgotten unfortunately) was a most helpful woman who arranged for our transport to Larnaca after our shuttle to Larnaca failed to come.
The location was good as well as the pool and terrace area were great. The staff were also helpful when asked. The hotel does not reflect the 5* category. The quality of the funiture in guest rooms, furnishings and the general decor of the hotel is old and outdated. One would expect more quality design in a 5* hotel. Though the General Manager who is a professional person explained that the hotel's refurbishment is based on customer wants and demands.
Stunning location on the beach, excellent facilities, and friendly staff.
I liked the fact that the hotel was so close to the wonderful beach. The hotel staff was excellent. The breakfast was wonderful, many things to choose from. Clean and tidy. The room was big enough. There was a water leak in the bathroom. We had asked for maintenance which was sent immediately. We had left the room while they were fixing it. When we got back the bathroom was dirty, obviously because of the maintenance and the problem was not fixed! We kept quiet about it because we didn't want to ruin our vacation. The pool was tiny for 5 star hotel but we didn't mind, we had the beach!
Location was very good and we were attending a wedding at the hotel. The staff at reception were extremely helpful and professional. The porter was very helpful and very willing to assist us. Cleaning staff were quiet rude at time of check out.
The personnel was very pleasant, kind, always with a smile on their face, ready to help you. We leave it on everyone’s judgment to decide if this is a 5 star hotel! Mislead by the average total grade of the hotel. Compared to the Four Seasons Hotel in Lemesos, & other 5 star hotels this should maximum have 3 stars. Strongly not recommended for a stay due to the following: 1) Waiting every morning for apprx. 20 minutes to find seat for breakfast 2) The swimming pool(only some meters long) is suitable for a small apartment complex 3) Broken lift 4) Expensive, E.G. a bottle of water 500ml costs €4,5 while at the same time a supermarket near sells 12 500ml bottles for €3,5 only! 5) Hotel internal areas are small 6) Difficult to find dinner seat as well as sun bed during the day 7) Carrying your bags from underg. parking only by stairs
The staff were really friendly and helpful from befor I arrived and even after I had checked out
They gave me a bottle of wine for my birthday and I did not tell them it was my birthday. I need a plaster for my nail that had broken and they never had one.
food was excellent, air con was to a very high standard, I asked for a room upgrade and i got it, the bed was huge! choice of tv channels too poor, radio didnt work, breakfast finished too early, some of the food orders werent right, although still delicious
Room was big. Room was old, sheets were clean but old. Some of the staff was unfriendly and biased towards nationalities. No WiFi in the room as promised. Was charged by minibar items I did not use - be careful when removing items from the minibar and placing them somewhere else. I needed some space in the refrigirator.
Very good quiet location, nice beach, good breakfast and pool bar, tea/coffee maker. Free wi-fi (but only in lobby). Vatiety of dishes at International night buffet.
our room was upgraded to sea view with no extra charge, the room was clean and the food was very good in a very good price, the beach infront of the hotel was perfect the cypriot greek night
Very god location worn out rooms, needs renovation to be forur star !
The location of the hotel was great. All the services and staff were very friendly and helpful. We had the best room (we think) the view was amazing. We would have preferred a double or queen size bed.
The staff were very friendly and hospitable and the location of the hotel was excellent.
Friendly staff , excellent food, overall excellent hotel.
Swimming pool was closed by 18:00
Location only. location of the hotel is perfect. small room, the pictures i got from your site and theirs tricked me. the room is not like i had seen. much worse honestly.
I was on half board and i was very pleased with such a tasty food.There was quite a good variety. There are two big swimming pools,one for children and another one for adults.The one for adults is quite shallow.
The staff were excellent, very freindly and helpful. The position in the town was good, in the summer when the town is busy it would allow some peace and quiet if wanted. Still near to nightlife and shops. Outside area of hotel good.
Friendly staff, beautiful view from the room, good value for money, nice breakfast and perfect location!
We enjoyed the lovely views over the sea.Close to all amenities.Some good restaurants also close to hotel.Very peaceful and relaxing break.
Fantastic location. Central for everything. A bit expensive. Our friends paid almost £300 less for exactly the same room.
Great location and excellent food. We had a beautiful balcony overlooking the pool, the harbour and the sea.
Great breakfast choice including cooked options like bacon and eggs.
Proximity to the beach and harbour are fantastic, short walk to the town centre as well. Breakfast was adequate, but you get what you pay for and our stay was very cheap! Lovely sea view and pool looks lovely! Receptionist was a bit terse and not very helpful, took our passports from us and wouldn't let us have them back, even though we needed them to and hire a car! Said she needed to put details on her computer, let us have them back eventually though, I worrry about this as I had a passport stolen from behind a hotel desk in Morrocco!
Location, outlook from room, Breakfast was excellent Bar closed very early
The hotel was very clean and the staff very nice and friendly. Great pool. Good location. Hotel rooms very old. No double beds.Sheets and blankets very old.No remote for tv,no cable.No cleaning products to wash your dishes and cleaning staff didnt wash dishes either.I felt 100 euro per night quite expsensive for a old and very basic room.
i admired best the car park facility with 24 hour reception to offer needed help. the internet service is a rip off, but the wifi compansated for it.
Very close to main centre of Aya Napa. Nice pool and restaurant / bar area. Rooms were a bit grimey (I found an old piece of spaghetti stuck to the wall by the kitchen!).
nice pool. alot off scandinavians. No brits :) staff at the pool bar was not nice.. Didn`t even try to smile.. Exept one young swedish guy doing his best!
The location was excellent. Beach, shopping, and clubs within walking distance. The beds were uncomfortable and room could use some upgrades.
Location was very good. The rooms were clean and the pool was nice. The furniture is pretty old. There were some bugs crawling in the hall and some ants in the room. I guess this was due to open doors from pool area to the hall and from balcony to the rooms.
Location, staff, ne gym facilities Sauna was broken
Big apartment space with kitchen and cooking supplies (pots/pans/plates/cups), nice pool outside, living room and bedroom. Great location across the street from the beach, short walk to all restaurants, bars, and clubs. Not very cheap, but you get what you pay for.
facilities are good in hotel, if they decide problem with cockroaches it will be pleasant to stay there. there were big cockroaches in our room and the only thing staff has recommended is to spray the repellent as if it is usual thing. I wouldn't recommend to stay there if you would like to have pleasant vacation
Good location (close to the beach and directly near shops, restaurants), nice staff, spacious room(s), free WIFI, free parking at hotel site.
Friendly, clean and very good service There is no air conditioning in the lobby making it impossible to relax in the lobby
I liked the friendly staff most of all because they were very welcoming and willing to help at any time of the day. The place was clean and the breakfast was vast and abundant.
Good location for beach and a short walk to shops and restaurants. The nearby beach is clean and has clear blue sea. Free WiFi in reception. Didn't use restaurants other than breakfast which was fine. A few minor things like loose carpet in the lift door - a definite trip hazard.
Excellent location, friendly and helpful staff, clean rooms, good breakfast You have to pay extra to use the mini fridge in the rooms
The cleanliness of the room, the friendliness of the hotel staff, and of course the price of a twin room.