Me ha gustado todo pero especialmente el personal del hotel es muy dificil encontrar tanta amabilidad en todos los empleados . el desayuno era fantastico y los detalles del hotel con sus clientes genial Por decir algo , que no tenian muchos canales de televisión . pero todo lo demas genial
Novedoso y excelente diseño minimalista acorde a un destino de playa, muy buena atencion del personal, excelentes instalaciones, lo recomiendo muchisimo.
Location was very good and we were attending a wedding at the hotel. The staff at reception were extremely helpful and professional. The porter was very helpful and very willing to assist us. Cleaning staff were quiet rude at time of check out.
The receptionist (whose name I have forgotten unfortunately) was a most helpful woman who arranged for our transport to Larnaca after our shuttle to Larnaca failed to come.
The location was good as well as the pool and terrace area were great. The staff were also helpful when asked. The hotel does not reflect the 5* category. The quality of the funiture in guest rooms, furnishings and the general decor of the hotel is old and outdated. One would expect more quality design in a 5* hotel. Though the General Manager who is a professional person explained that the hotel's refurbishment is based on customer wants and demands.
Stunning location on the beach, excellent facilities, and friendly staff.
The staff were really friendly and helpful from befor I arrived and even after I had checked out
The hotel staff was amazingly kind and polite all the time! Also the hotel manager upgraded our room free of charge.
I liked the fact that the hotel was so close to the wonderful beach. The hotel staff was excellent. The breakfast was wonderful, many things to choose from. Clean and tidy. The room was big enough. There was a water leak in the bathroom. We had asked for maintenance which was sent immediately. We had left the room while they were fixing it. When we got back the bathroom was dirty, obviously because of the maintenance and the problem was not fixed! We kept quiet about it because we didn't want to ruin our vacation. The pool was tiny for 5 star hotel but we didn't mind, we had the beach!
free WiFi in lobby, breakfast not to charge for WiFi in rooms, indoor swimming pool
The personnel was very pleasant, kind, always with a smile on their face, ready to help you. We leave it on everyone’s judgment to decide if this is a 5 star hotel! Mislead by the average total grade of the hotel. Compared to the Four Seasons Hotel in Lemesos, & other 5 star hotels this should maximum have 3 stars. Strongly not recommended for a stay due to the following: 1) Waiting every morning for apprx. 20 minutes to find seat for breakfast 2) The swimming pool(only some meters long) is suitable for a small apartment complex 3) Broken lift 4) Expensive, E.G. a bottle of water 500ml costs €4,5 while at the same time a supermarket near sells 12 500ml bottles for €3,5 only! 5) Hotel internal areas are small 6) Difficult to find dinner seat as well as sun bed during the day 7) Carrying your bags from underg. parking only by stairs
The staff were excellent, very freindly and helpful. The position in the town was good, in the summer when the town is busy it would allow some peace and quiet if wanted. Still near to nightlife and shops. Outside area of hotel good.
Proximity to the beach and harbour are fantastic, short walk to the town centre as well. Breakfast was adequate, but you get what you pay for and our stay was very cheap! Lovely sea view and pool looks lovely! Receptionist was a bit terse and not very helpful, took our passports from us and wouldn't let us have them back, even though we needed them to and hire a car! Said she needed to put details on her computer, let us have them back eventually though, I worrry about this as I had a passport stolen from behind a hotel desk in Morrocco!
Friendly staff, beautiful view from the room, good value for money, nice breakfast and perfect location!
Location, outlook from room, Breakfast was excellent Bar closed very early
We enjoyed the lovely views over the sea.Close to all amenities.Some good restaurants also close to hotel.Very peaceful and relaxing break.
Fantastic location. Central for everything. A bit expensive. Our friends paid almost £300 less for exactly the same room.
Great breakfast choice including cooked options like bacon and eggs.
Great location and excellent food. We had a beautiful balcony overlooking the pool, the harbour and the sea.
Location only. location of the hotel is perfect. small room, the pictures i got from your site and theirs tricked me. the room is not like i had seen. much worse honestly.
I was on half board and i was very pleased with such a tasty food.There was quite a good variety. There are two big swimming pools,one for children and another one for adults.The one for adults is quite shallow.
Family suites are nice and big, just what needed with 2 children. Loved the pools and all outdoor environment. Breakfast was rich. Most important the kids loved it as it had good facilities for them.
The sports facilities, level of comfort and interior decor, other guests that I met The quality of the in-room computer wifi system could have been better.
breakfast was good. pools environment was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx pools were not so clean. Entertainment very minor at the hotel day and night. restaurants not so active...At check in, they had us prepay the full amount of the stay. We had to leave 1 day earlier for emergency and they refused to refund...televisions are still old fashioned although this is supposed to be a 5 stars...
Cleanliness, and friendly Staff no kettle in the room
Located on the beach. Provides beach/pool towels No tea/coffee making facilities. Stupid and inconvenient beach towels changing system. To sum up - average beach hotel, not 5*, just 4* max.
No need to go anywhere. Food is great, the beach and swimming pools are on your doorstep and there is an on-site supermarket. No parking problems at all. No cash needed anywhere. Only negative was a hard mattress that made sleeping less comfortable
That they were a lot of scheduled events, especially for kids I had to make a huge distance to go from the one side of the rooms to the other
Good facilities, spacious pool complex and situated on beach. Staff very helpful. Easy walk to bars and restaurants but allow around 25-30 mins for central area. This is a large hotel catering for package tours though the scale of the place copes with the numbers. The in-house entertainment can be off-putting. Breakfast is a crowded event. Difficult to attract attention for coffee. General breakfast experience was poor.
The pool area is amazing for relaxing, sunbathing and swimming. WiFi was so expensive and was not available in the rooms.
We loved how the hotel was right on the beach. We simply alternated between swimming in one of the hotels pools or alternatively at Nissi beach in the beautiful Mediterranean sea. Did not expect to have to pay extra for the use of the safe. TV channels were slightly limited. No Tea or coffee making facilities in the room.
The smallness of the place, and the safety for children to roam about and have a good time safely. Excellent restaurant, lovely swimming pool Inadequate air conditioning in bedroom; no 'information sheet' in apartment; inadequate supplies for handling hot pots, or drying dishes etc. Hot water unreliable
Only stayed one night so hard to tell.
Cleanliness and good pricing
Very nice hotel.
we both thoroughly enjoyed our stay at mon-repos . the complex was very pleasant ,not too big , nice quiet location ,the apartment was very clean and spacious . all other parts of the complex were also clean and well maintained . both the manager and staff were very friendly and most helpfull !
quite, facilities for self-service, close to the sea, pleasant atmosphere no
nothing pool was dirty, no air condition in rooms, rooms were dirty
It was quite and private and away from the the hussle and bustle of Ayni Napa.And some lovely beaches and restaurants nearby. No
Quiet location, spacious rooms, hotel staff, swimming pool, in other words everything... The solar heating system was not always on queue
i liked rico he was verry kind no one cleans the rooms and u shuld put shampoo in zi bathroom
The location of the hotel
the open veranda/pool bar/breakfast area and its location on the golden sand beach.
Hotel is very nice situated at the beach. Very nice big terrace open to sea where you can enjoy your breakfast, all is easy for access.Good recreation program, table tenis, boching at the beach, volleyball at the beach..Open restaurant is very nice and prices of snakes are afforadable. Hotel is 5 minutes drive from Agia Napa city centre, so around 4km, and it is at ideally quite position for resting. Very nice sandy beach just at the front of the hotel. WI-FI internet is free and access is everywhere in hotel. Gym and indoor pool are just giving a good picture of this 4 star hotel. Special programs for guests in the evening hours with music and tombola, as well as good program for children. Rooms are speciuos and good, quite large. First nice we were sent to hotel near by as our hotel was completely full. Umbrellas and beds at the beach you must pay for it.
A perfect location, relevant equipment, plenty of room, vast & comfortable with careness services at the wonderful beach.
great seaside location, nice sandy beach, kind and polite staff, clean rooms, well-organized animation programs (although we were not particpate in it)...Breakfast menu was also.o.k.. So, it was a pleasant (but unfortunately short) stay over there on a good - low-season - price level. We will come back, for sure. nothing special, only to pay for the sunbeds and umbrellas or the night porter with dandruff...
The appartments were comfortable, and the restaurants good It was too crowded and the swimming pool too small for the number of guests. The beach was useless since it was too dangerous to swim with all the rocks in this particular area.
The receptionists were great and very helpful in every way. Buffet breakfast was excellent and the residents were polite. I definetly recommend this holiday resort for a family. The only thing that bothered me was that my daughter had to sleep on a sofa which was not so comfortable for a 13 year old.
The service we received from the f&b manager and the front desk was outstanding. The room was dirty and generally below an acceptable level for any hotel. The choice and quality of food was poor. The hotel grounds and facilities were poor.
Excellent location. Friendly staff, generally. Good choice in supermarket. Lack of information on arrival about trolleys. Having requested late check out one month in advance, we were only given 3 hours notice to vacate the hotel by 12 noon. Reception staff very little accommodating. Consequently had to check into another hotel for the remainder of the day and evening.
the pool, the sea and our apartment and some activities that they are schedule during the date. for example clown, cartoons for the chirdren, pool gym etc.
We loved the room - it was amazingly clean, comfortable, and beautifully designed. The kitchen had everything you could need - and we especially loved our own private patio with table and chairs. Our only wish was that we hadn't booked there for our whole time in Cyprus! Amazing place - lots to do, food is great, pools are gorgeous, foosball, pool, outdoor bar, lots of places to walk/explore - and best of all, a very reasonable price. Best place ever!!! Only negative was a rather rude front desk staff. Everything else amazing!!!
Ideal for families. Vary spacious rooms, nice gardens, excellent swimming pools, excellent food. Staff went a long way to ensure cleanliness. This is a hotel I will take my family again next summer. Children play area. Children day entertainment.
Very comfortable rooms, big and well equipped. There are at least five great swimming pools. Very clean. Attached beach clean and beautiful Located in the center of the beautiful main street. The maintains of the facilities is very low, there are broken and damaged things in the rooms that need to be replaced and although we asked no one came to fix it. Among others we had problem with the air conditioner, the refrigerator, the shower... The second thing is a problem with the towels, the room's towels are completely warn out and unpleasant to use. In two days of our seven days stay there were no towels in the hotel (!) both in the room and in the swimming pool.
Location and food
This is the worst hotel I stayed through Booking.com. The reviews were not reflected the reality at all: very shavy, cheap,(but they sharge the same price as 4 stars) dirty place, the service was very bad and rude. Even they asked to pay the airconditioning (it was mistake but the switch was not on until 10PM). This hotel should not be listed on the booking.com site. when checked in, we were given only one room key, remote controls of aircondioning and TV. The room was cheply made in a bangarow type. We tried to put on the airconditioning, which was not functioning. We opened windows and moscuito came in. In the eveing, it was too hot, we finally called the reception and Emily tald that we should pay for airconditioning(?
the pool, animation team and breakfast was very good a clear sign on the top of the main street
Location, staff, ne gym facilities Sauna was broken
The hotel was very clean and the staff very nice and friendly. Great pool. Good location. Hotel rooms very old. No double beds.Sheets and blankets very old.No remote for tv,no cable.No cleaning products to wash your dishes and cleaning staff didnt wash dishes either.I felt 100 euro per night quite expsensive for a old and very basic room.
i admired best the car park facility with 24 hour reception to offer needed help. the internet service is a rip off, but the wifi compansated for it.
Location was very good. The rooms were clean and the pool was nice. The furniture is pretty old. There were some bugs crawling in the hall and some ants in the room. I guess this was due to open doors from pool area to the hall and from balcony to the rooms.
facilities are good in hotel, if they decide problem with cockroaches it will be pleasant to stay there. there were big cockroaches in our room and the only thing staff has recommended is to spray the repellent as if it is usual thing. I wouldn't recommend to stay there if you would like to have pleasant vacation
Big apartment space with kitchen and cooking supplies (pots/pans/plates/cups), nice pool outside, living room and bedroom. Great location across the street from the beach, short walk to all restaurants, bars, and clubs. Not very cheap, but you get what you pay for.
Good location (close to the beach and directly near shops, restaurants), nice staff, spacious room(s), free WIFI, free parking at hotel site.
The location was excellent. Beach, shopping, and clubs within walking distance. The beds were uncomfortable and room could use some upgrades.
Very close to main centre of Aya Napa. Nice pool and restaurant / bar area. Rooms were a bit grimey (I found an old piece of spaghetti stuck to the wall by the kitchen!).
nice pool. alot off scandinavians. No brits :) staff at the pool bar was not nice.. Didn`t even try to smile.. Exept one young swedish guy doing his best!
our room was upgraded to sea view with no extra charge, the room was clean and the food was very good in a very good price, the beach infront of the hotel was perfect the cypriot greek night
Friendly staff , excellent food, overall excellent hotel.
The location of the hotel was great. All the services and staff were very friendly and helpful. We had the best room (we think) the view was amazing. We would have preferred a double or queen size bed.
The staff were very friendly and hospitable and the location of the hotel was excellent.
food was excellent, air con was to a very high standard, I asked for a room upgrade and i got it, the bed was huge! choice of tv channels too poor, radio didnt work, breakfast finished too early, some of the food orders werent right, although still delicious
Room was big. Room was old, sheets were clean but old. Some of the staff was unfriendly and biased towards nationalities. No WiFi in the room as promised. Was charged by minibar items I did not use - be careful when removing items from the minibar and placing them somewhere else. I needed some space in the refrigirator.
Very god location worn out rooms, needs renovation to be forur star !
They gave me a bottle of wine for my birthday and I did not tell them it was my birthday. I need a plaster for my nail that had broken and they never had one.
Very good quiet location, nice beach, good breakfast and pool bar, tea/coffee maker. Free wi-fi (but only in lobby). Vatiety of dishes at International night buffet.
Swimming pool was closed by 18:00
- Aktea is suitable for all ages especially young families with kids up to 8-10 years old max. - spacious/clean rooms with all facilities, large kids swimming pool, kids playground, kids club & menu etc. - generally Aktea is value for money and recommended without hesitation. - even if you are on Bed & Breakfast basis you don't really care if you stay in the hotel for a snack lunch at the pool bar as the prizes are really really reasonable. we 've had lunch at the pool bar every day with our friends. it cost less than 35euro per day for all 6 of us (4 adults & 2 kids = 17.5 euro per family !) - Aktea is close to all amenities like shops, clubs, bar, restaurants, luna park, nice sandy beach etc... (only 10 minutes walk from Ayia Napa town center). - you are away from noise but still very close to enjoy. - Quite and relaxing I would definately go back