very clean and comfortable and very friendly staff. although promised internet, it did not work at all during 3 days. the internet cafe down the road works, so why not in the hotel?
Wonderful food, quick customer service, access to gym and spa facilties, excellent rates on rooms and on site restraunt, complimentary breakfast, news and movie channels. Free shuttle to and from airport.
The Zola hotel made my stay in Ethiopia stress free and comfortable. They exceeded my expectations in customer service. The food was excellent. The room was clean and classy. It also had a jacuzzi in it. Wifi worked perfectly, flat screen t.v. had CNN and a variety of other channels No complaints
The Eliana Addis is a newly built, very clean, and quite hotel right in the middle of Addis Ababa. The lobby is immaculate and peaceful with a nice bar and wonderful staff. The members of the staff all called me by name throughout my stay, and were very accomadating. The included breakfast was very nice with both European and local dishes, and eggs prepared to order. Highly recommend. The only thing that was a bit awkward were the two square over stuffed pillows on the bed. Some normal pillows would have been great.
This hotel is really nice without the extravagance that comes with larger and overpriced big brand hotels. The staff here really aims to please. They will go out of their way to help make sure you have a great experience. Rooms are comfortable and the bar and restaurant are pretty good. While my taxi from the airport found the Caravan Hotel no problem, other taxi drivers in town had no clue. Even though a had a card from the hotel with their address, multiple taxi drivers failed to locate the hotel. Also, the listed phone number for the hotel wasn't functioning so I was able to reach them to get directions. I would suggest that they print a small map on the back of their business cards!