Hotel Indigo Dallas Downtown

Hotel itself was well appointed and comfortable. Good location for a downtown Dallas event.

The front desk employee was the most unprofessional, incompetent and rude employee I’ve ever come across. He needs to be terminated or sent for extensive customer service training.

Friendly staff.

$--- Way too expensive for a simple room with no view but the wall and no breakfast included. Ludacris!

The location was great.

The staff was not friendly or helpful. As someone who works in hospitality as well I was very shocked. I would not recommend this hotel because of the staff.

Nos ascendieron a una suite.

Estaban de reformas, sólo funcionaba un ascensor, olor a azufre.

excellent breakfast. Also, the hotel mgmt clearly made a conscious decision not to charge their guests for essential amenities, such as laundry (free do-it-yourself washer & dryer access, free internet access in the rooms, and free local shuttle on call for the guests). Aside from that the staff was very friendly and helpful.

The rooms were not big; however, the bathroom spacious and there was plenty of closet space to hang clothes.