Comentarios recientes
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- Neutrales
- Negativas
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10,0
Ventajas: i liked the friendly staff helped me get the rental car right away
Desventajas: it would have been better if they gave me a car with good gas mileage. a V6 chevy impala is not good on gas mileage when traveling 4-5hours back and forth in a weekend
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10,0
Ventajas: Drop off was great> The agent was very helpful he corrected a mistake the agent made when I picked the car up. I will use Alamo in the future because of how help David was in Chattanooga.
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6,8
Wrong address at drop off location
Ventajas: The possibility to drop off at a different location than pickup
Desventajas: The drop off address didn't correspond to the actual address at the atlanta hartsfield airport. I got lost a couple times before giving up following the gps.
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10,0
Great Customer Service from counter staff.
Ventajas: EXCELLENT customer service at the drop-off location!
Desventajas: Zero Complaints
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7,2
Desventajas: No car available at scheduled pick up time.
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10,0
Ventajas: The empliyees are great. Excellent customer service, very caring
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10,0
Ventajas: Your representative makes the experience excellent . Keep the same experience.
Desventajas: Had no problems.
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6,0
Nobody was home
Ventajas: They were closed.
Desventajas: They were closed. I did not know the exact location of where to drop off the car. I called customer service and they could not give me directions. The girl on the phone insisted it was located in another part of town which I knew better. I actually drove around while she explained to me I was wrong the entire time. I found the location while she continued to tell me I was in the wrong place and let her know so she could make a note of it her system. You have nothing on Google Maps illustrating where this location exists. Please update that.
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10,0
Great service
Ventajas: They let us but half a tank of gas!
Desventajas: Nothing
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2,0
Desventajas: I'm under 25, so I called ahead of time to ask how much extra I would be charged. When I went to pick up the car I was charged a fee more than double what I was told.
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10,0
Great Customer Service!
Ventajas: The staff were extremely friendly and very fast. No hassle! We rented from RSW and returned to APF. They didn't have economy so they upgraded us at no charge! We used Budget on the front end of the trip and when we dropped off the car, we went to get a receipt and they charged us 20$ for gas without letting us know that they did that, nor did they ask if we had filled up - which we had - We had to get back in line to clear up their over charge! Alamo did everything right!!
Desventajas: Wasn't really anything that we disliked about the experience. Keep up the EXCELLENT customer service! That is the only thing that sets car rental companies apart!
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10,0
5 Stars
Ventajas: I called and changed our pick up time to a few hours earlier than I had reserved which was no problem at all. The workers were so helpful, gave me the best deal possible, and got me in and out in no time. Car was clean and exactly what we needed to get us to the airport, as renting for the day was cheaper than a taxi!
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10,0
Ventajas: i liked the friendly staff helped me get the rental car right away
Desventajas: it would have been better if they gave me a car with good gas mileage. a V6 chevy impala is not good on gas mileage when traveling 4-5hours back and forth in a weekend
opinión proveniente de
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10,0
Ventajas: Drop off was great> The agent was very helpful he corrected a mistake the agent made when I picked the car up. I will use Alamo in the future because of how help David was in Chattanooga.
opinión proveniente de
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10,0
Great Customer Service from counter staff.
Ventajas: EXCELLENT customer service at the drop-off location!
Desventajas: Zero Complaints
opinión proveniente de
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10,0
Ventajas: The empliyees are great. Excellent customer service, very caring
opinión proveniente de
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10,0
Ventajas: Your representative makes the experience excellent . Keep the same experience.
Desventajas: Had no problems.
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10,0
Great service
Ventajas: They let us but half a tank of gas!
Desventajas: Nothing
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10,0
Great Customer Service!
Ventajas: The staff were extremely friendly and very fast. No hassle! We rented from RSW and returned to APF. They didn't have economy so they upgraded us at no charge! We used Budget on the front end of the trip and when we dropped off the car, we went to get a receipt and they charged us 20$ for gas without letting us know that they did that, nor did they ask if we had filled up - which we had - We had to get back in line to clear up their over charge! Alamo did everything right!!
Desventajas: Wasn't really anything that we disliked about the experience. Keep up the EXCELLENT customer service! That is the only thing that sets car rental companies apart!
opinión proveniente de
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10,0
5 Stars
Ventajas: I called and changed our pick up time to a few hours earlier than I had reserved which was no problem at all. The workers were so helpful, gave me the best deal possible, and got me in and out in no time. Car was clean and exactly what we needed to get us to the airport, as renting for the day was cheaper than a taxi!
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6,8
Wrong address at drop off location
Ventajas: The possibility to drop off at a different location than pickup
Desventajas: The drop off address didn't correspond to the actual address at the atlanta hartsfield airport. I got lost a couple times before giving up following the gps.
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7,2
Desventajas: No car available at scheduled pick up time.
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6,0
Nobody was home
Ventajas: They were closed.
Desventajas: They were closed. I did not know the exact location of where to drop off the car. I called customer service and they could not give me directions. The girl on the phone insisted it was located in another part of town which I knew better. I actually drove around while she explained to me I was wrong the entire time. I found the location while she continued to tell me I was in the wrong place and let her know so she could make a note of it her system. You have nothing on Google Maps illustrating where this location exists. Please update that.
opinión proveniente de
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2,0
Desventajas: I'm under 25, so I called ahead of time to ask how much extra I would be charged. When I went to pick up the car I was charged a fee more than double what I was told.
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