the service was perfect. Room and bathroom is beautifull. swimming pool is small and the sauna is at another level. and no smoking area for smokers.
The pool and the service.
Friendly and very professional staff. Excellent quality of food. The Straits Club on the 4th Floor, with a library section
the location, service, public areas settings and food standard rooms poorly furnished with low quality craftmanship
I foud it avery pleasant place to stay if not atrifle expensive the Sunday brunch is the best i have ever had although rather expensive On my booking that did note act on my request,so it had to be done on arrival
Great location, friendly staff, great rooms, food good, some great views from the pool bar - overall a good stay Still a new 5 star hotel so the staff are finding their way a bit in terms of guest relations ... it all works, but needs a little polish which I am sure will come in time
luxury hotel and verey frindlly stuff. you feel that you don't want to get out from your room. comfortable hotel and verey luxury room and lobby. the roof bar and pool is incradable limited food options( only one resturant and i don't advice you to tray, expansive and limited choice of food), you have to wait for 10 to 15 min to catch a taxi, but the MRT (mitro station) is close to the hotel.
Discreet and attentive staff. Quiet and relaxing. Lovely terrasses on the water suitable for informal business meetings as for a coffee break. Refined decoration, especially in the lobby and roof top bar. Very comfortable room, amazing attention to little details that make life easier... (loved the Nespresso machine in the room!) nothing wrong
The bathroom, the espresso machine The hotel didn't have my reservation and it took nearly 20 minutes for me to check in
sport facilities, design of the room and facilitis not really
We Love the swimming pool.
An homely apartment away from home. Just completed 4 weeks of business in Asia and needed "home" facilities - washing machine, iron etc. Early weekend check-out times.
The staff there is very friendly and provide immediate assistant when needed. You need to take the passenger lift to level 21 and then walk one level up to the roof in order to enjoy the jacuzzi which is located at the roof top.
all the amenities and facilities were great, down to the toiletries used. the staff were friendly as well and very service oriented the only smoking room floor was the 3rd, which did not offer any views
Extremely good location for bussines, and enough good for other activities Yes, delivered to management and backresponced already
Good CBD location. MRT very close, easy to get to other locations. Soaps , coffee, milk etc not replaced by housekeeping staff. Reception did not have our booking listed.
The staffs are friendly and helpful. The room is spacious with cooking facility. Location is strategic and just a 15 minutes walk to reach the casino. The room facilities are generally acceptable. However, daily room clean up does not go through quality inspection as the toiletries has to be requested by the third day.
the room is quite big I think the hotel deserve a better quality for the price paid. The swimming pool is nice but it is too small and too cold. The hotel environment is not value for money.
Hotel was very clean. Staff were friendly and helpful. Rooms were modern and well appointed. Great location. Wifi was good for business travel. Rooms were very small. My view was of the alley.
Cool place to recharge! Complimentary water was a plus, decent outlet availability for electronics, good wifi connection, VERY helpful staff. The shower leaked into the bathroom. Room cleaning happened just as we wanted to come back in the afternoon to rest.
I like this hotel also the staf was so friendly. I found a small problem with the first room witch I tooken then the staf changed my room to executive room :-)
Pool and location is very nice I didnt like toilet and shower combination. They could give slippers. Beware that some rooms are without windows.
I like the location and warm hospitalty of the staff. The hotel has enough facilities pool was a surprise for us. The cleanless of the toilette should be reconsidered. Towels were very old should be checked. There were no soap for hands this can be added. The rooms were small. Some rooms doesnot have Windows mine's has a window thank you! I think these are small things to be recovered. In general we are happy to stay we had a good rate from Kayak. Thank you!