Not too much - just that it was pet friendly and we could bring our cat into the room. Found sink drain plugged. Staff brought a toilet plunger to clean the sink where we brushed our teeth and washed our faces - UGH!!! Front desk clerk rattled of an obviously memorized "welcome" speech so fast that neither of us was able to really understand any of it. Another "guest" parked their truck with a refrigeration unit which ran all night right outside our window - noisy..
Great location right off 95. Took me forever to find a place to stay online that didn't have complaints of bed bugs and dirtiness. This place is perfect for a one night stay. No breakfast that I saw. A/C unit did not work in the room. Fortunately, it was 50F outside so I just turned the fan on but the room was a bit muggy so A/C would have been nice. For some reason the bathroom floor flooded while I was in the shower. I didn't see any leaks and the shower curtain didn't have any holes so I have no idea where all the water came from.
Location is good for the price. Someone got a key to my room and walked in to my room while I was in the shower. Ignored by staff
Candy y factura en el mostrador de recepción era muy amable. La habitación estaba limpia, funcional y firme de la cama. Nada de atención
La habitación estaba muy limpia, el servicio era genial, el aparcamiento tenía una ubicación perfecta
Very nice manager! clean rooms! Big rooms! Comfortable beds!! Excellent breakfast! Loved the muffins! And fresh juice i think! Loved the small nutella packets! Free and fast wifi! They have a pool and a hot tub though i didnt use it. A bit on the expensive side. Room service would have been good since it was expensive already.
Rooms very clean. Best value for your money Nothing
A couple checked in at the same time without reservations and received a rate for the same room $15 less than Kayak by using either their AAA or AARP membership ID. I tried it the following week and obtained the lower rate!!!!!!!!!
excellent breakfast menu clean breakfast area very nice helpful staff thank you for only having the weather on the TV and not the depressing news,,,,which is not always good for families with all the ugly topics no newspapers available
Easy access from I95. Very comfortable bed. Great breakfast. TV had a loose cable connection. I had to fiddle with it to get it to work- temporarily- before it quit altogether.
Great location. Beach views and access are amazing The room was not ready on time, and after a 12 hour drive, that was a bit frustrating. They gave us a discount for the first night. The fellow patrons were constantly drunk and loud throughout the stay.
Great value clean and friendly staff.
Some rooms had refrigerators some did not, yet this was not disclosed nor was there a discount for excluding this advertised amenity. Beds were uneven- not s comfortable sleep.
This guest did not leave comments about this hotel.
The only thing that made this hotel average was the staff member that worked around 1-130 the day of July 22(Friday). We were not pleased with the room we received & she called residence inn next door & they (Sparkle Cotton) accommodate us,Thanks to her The rooms were nothing like the pictures online, the lobby area smaller than advertised, & some of the staff members were not friendly... Just the one sweet lady that helped us July 22 around 1-130 Friday. Thanks to her we were accommodated.
Clean, new and comfortable! The expensive pet fee
Townplace Suites is like a slightly scaled down version of Residence Inn. It was well appointed. The work desk area was one of the best designs I've seen. All the tech connections plus a roll-out desk to create more work space.The kitchenette was nice. No ramp in the curbing at the door for rolling luggage. Odd.
Loved this hotel. Clean and quiet, it was everything we wanted! Nope, had a fantastic stay. Two thumbs up!
Clean, new. Didn't like getting studio room, was cramped, even for two because of its design.
Location & proximity to local restaurants N/A
did not like that it is pet freindy and you can get the same room that might have had dogs or cats in it the nite before .If someone with bad allaig is staying there that mite be a problem they should keep the pet in all the same rooms
Comfortable bed, pillows, sheets; spacious and clean; great location near i95, and close to a good selection of restaurants and stores. Room AC unit was noiser than normal.
This guest did not leave comments about this hotel.
Location and the staff were very professional.
This guest did not leave comments about this hotel.
There were some reviews about the rooms being dirty. I didn't have that problem at all. Everything was clean and tidy. A breakfast in the lobby was convenient/appreciated I wish I could have gotta a little lower rate
BED BUGS!!! Management has taken over a week to process my room refund. Terrible service.
I consider myself to be an extremely ''picky'' hotel traveler. I want 5-star quality even if it's only in a 3-star hotel and I want it at a reasonable price. Well, I must say that this hotel has certainly lived up to my very high expectations. The facility was CLEAN, the staff was friendly and the furnishings were modern & aesthetically appealing. The full-size refrigerator & other kitchen essentials were great to have on our 3-night, weekend trip. Shopping, dining and entertainment options are within walking distance from the hotel's front door. Perhaps it was because the hotel is only a few weeks old or maybe it has something to do with the reputation of the Marriott name. Only time will tell. . . I definitely recommend this hotel to ANY traveler! ! !
Everything. Felt like home away from home No
very stylish decor up to date checkin was a bit of a hassle took awhile at desk then finally got up to everything all set parked the car only to have the key cards not work had to go thru the wait all over again to get the key cards fixed....
It was a convenient stopover on our long two-day drive. It worked well for what we were looking for. Nothing exceptional, nothing horrible...decent place to spend the night. The room was by no means dirty, but it was not the cleanest Holiday Inn room I've stayed in either.
En general, la habitación era muy bonita, amplia y cómoda. El personal de recepción estaba muy ocupado cuando llegué y manejaron la situación con eficiencia y una sonrisa. La habitación 133 olía un poco a humo de cigarrillo, especialmente en el baño. No sabía de dónde venía el olor exactamente, y como no era muy fuerte no dije nada. Sin embargo, cuando llegué a casa mi marido me comentó que olía a tabaco, por lo que mi ropa cogió el olor en 16 horas que estuve allí.
The location is close to the highway and having the breakfast available is nice when traveling The breakfast options weren't that great. The only fruit that was provided was unwashed apples. The room had layers of dust on the counters and had a smell of cheap air freshener. I just stayed at a hotel on the same road 2 weeks before that cost less and was a 3 star much cleaner and more updated
Leaving The women who checked us in was beyond rude and expressed deep discuss that we booked outside of the hotel. The biscuits at breakfast tasted like menthol, there was no juice or coffee and the other food was covered in grease. Bathroom was dirty and remenescent of the 80's. Outside is dirty and slippery due to ancient air conditioning systems.
Breakfast was good Room smelled pleasantly, But it was strong enough so all we could think was it must have been a smokers room at some point
Staff was friendly and helpful. Lobby and room was clean. Breakfast was much more than contenential. Pool was green - even though it was the second week of June. It took three days to get it clean.
room was spacy , very clean , refrigerator , coffe m/c and microwave , free internet free parking were very convenient ...great value for the money none
Cheap. Friendly front desk staff. Comfortable enough to just sleep for the evening if you're passing through. A lot of weekly rental customers. They have a bar on site that doesn't attract the best of clientel. a lot of people wandering around outside before and after bar closed.
No wireless in the hotel room.But you can get a cable for internet for free. Wireless is available only in the lobby.
Clean & everone was very friendly. cheap, a good place to sleep & swim.
Right off I-95 Not in the best area. No phone in room, room clean but not the best, overpriced but expected during race weekend.
The room was very clean and the staff was helpful when we encountered a problem. The manager even came to check out the problem. There were some maintenance problems, not unexpected for an older facility. The non-smoking room was not really smoke-free, and our clothing picked up the odor.
The bed was a horizontal surface. I checked in at 11:30 pm and just wanted to sleep. I had chosen this hotel because it was cheap and I just wanted to sleep! When I opened the door, I couldn't believe the smell! I was tired and just wanted to sleep so I didn't complain to staff. I should have. I woke up several times during the night and the smell kept me awake. I wad thinking all night ... "I'd gladly pay $20-30 more for a room I could actually sleep in!" The bar closed about 1 am and there was a lot of noise in the parking lot. Later I heard some guys come to the room next door, confirm the room number and called out someone's name. I think it might have been the police arresting someone. When I complained to the manager about the urine smell in the room, he said, "Oh, they sprayed for bugs a few days ago. That must be it. " No apology. No remedy. Sad. Suggest you pay more for a decent nights sleep elsewhere!
Rooms were clean Had to wait 45 min for to go dinner
The room was VERY clean and set up beautifully. The dining room was fine and the menu covered everything and reasonable. I have a problem with a hard bed - the one I had was good for anyone who could handle it. I didn't ask them if they had any softer mattresses.
price versus quality. It didn't have the most amenities but the room was clean, had no foul odor, beds were comfortable, convenient to interstate, staff friendly/accomodating, and price was below others in the area with good reviews. The cost of having my dog in the room was less than all other hotels too. The best aspect - my daughter left some stuffed toys behind. The staff was kind when I called and located the toys, they held them for me so I could pick them up on my way back through the area after my vacation...and they did just that!
The fact that the appliances where clean and the staff was friendly and very helpful. The staff was more than willing to help me with whatever I needed. e.g DIRECTIONS... ;-) And I like the fact that I was able to access the internet so that I was able to stay connected during my travels. The noise that came from the neighbors and the fact that they where grilling above my head. I was a little nervous about going to sleep. Other than that, it was fine. I am thinking that it came about because it was the 4th of July, therefore, I do not think that it will stop me from staying again.
Conveniently located near highway for travellers. Good value for the money. The strong detergent smell in the room that cannot go away eventhough I left the door open for several hours.