This is a very luxurious hotel with very friendly and helpful staff in the centre of Dalian - I would certainly return to stay here again
the location is very convienence. hotel staff are very low educated. it's not like 5 star hotel service.need more trainning.
This hotel is a true 5 star place The breakfast buffet was good but was oriented to Chinese customers
The room was modern, roomy and comfortable. It was convenient for our meetings with Dalian shipping lines, many of which were based on the same road. Hotel pool was out of order for the duration of our stay (but we were not informed at time of booking). Buffet dinner whilst good, was cleared away at 21.30 on the dot, as were all the drinks & all the seat cushions in the lounge bar. Extremely unaccommodating to business travellers and not mindful at all to the fact that these travellers have come from all over the world, looking for food/drink at times to suit. Lovely drinks menu, delivered extremely badly. Don't complain - you will not be heard. Non attentive staff made this a 3* hotel at best, pretending to be a 5*.
when you asked something it happened and was checked.
Very comfortable and spacious rooms, bathroom with walk in shower and separate bath is great. Personnel from executive lounge were most friendly and helpful Hotel is based in the middle of nowhere, to city center is approx 5 miles away and it was very hard to get a taxi in night time