Excellent service from front office staff both before and during my stay. A great location right in the centre of the old town. The room I stayed in was comfortable, but the lighting wasn't great. Otherwise, an excellent stay.
This was a very typical German Hotel decor wise which was very well looked after and blended in with the traditional culture of the city. On arrival the temperature was 100f.we were horrified to learn there was no air con.Even though the temperature had been extremely hot that week it was apparent nothing had been done to air the room.Although very nice the staff's knowledge of the city very poor.
The quietness was great and the staff were so friendly. I loved the car lift! though I felt it was pricey!
The location is very good, right in the centre of the old town.
The coutesy of the staff on duty on Sunday, September 19 in the afternoon. The prices quoted upon arrival: parking 14euro, breakfast 12 euro, use of internet 12 euro turned our 110 euro hotel room into a 165euro expenditure. The value was not there. In 34 days in Germany, this was the most expensive loding for extra charges that we encounter in small towns, major cities and resort area. Despite the assurance in printed form of being able to arrange a late check out, I requested an extention from 11am to 12noon and was denied because the room was booked for the following night and it needed cleaning. I sat in the lobby and no one checked in to the hotel between 11am and 12:30 pm when leaving.
Very friendly staff, room was neat and clean. The hotell is in the middle of the old town, near the shopping areas. Breakfest was good (not included in the price though.) "Only" wlan and that also for payment.
Friendliness and helpfulness of staff, quiet room, all facilities needed, good shower, excellent breakfast Nothing
valet parking nein
The staff was very polite, the rooms were convenient and clean. We got excellent back value for our money.
The Hotel staff are very helpful and accomodating
habitaciones muy comodas y personal muy amable. nada, todo estaba muy bien
Su proximidad al centro Que todavía se tenga que pagar por disponer de WIFI (Internet) en el Hotel.
Buffet del desayuno muy completo. Luz un tanto escasa en la habitación. Entrada y salida del aparcamiento subterráneo muy justa. Poca ventilación en el cuarto de baño y ello provoca mucha condensación.