The rooms were nicer than many that I have stayed in when in Las Vegas. The staff were all friendly and welcoming. The restaurant choices were limited - a sports bar, a steak house, a "cafe" with food that hat been sitting forever, and the grossly overpriced buffet. Unless one likes king crab legs (which we don't), the rest of the food was mediocre quality. I've had much better food at my local Luby's for 1/4 of the cost. There is really no where else to go around the casino to eat.
the BF and room size Front desk staff was not helpful. I had to fly in an AM flight to the town and sent this info to hotel as I know that normal check-in is noon or after. Despite of the fact that many rooms were empty when I was trying to check in (10 AM) the staff said no rooms are ready! it was till 4pm when a room was ready!!
This property is older and in need of updating ,...was slightly disappointed, ...would rate it a B- or C property at best,...however,...staff was great...I would not return or recommend against other hotel options in the market...I think Hilton corporate QC might be embarrassed by this property.
Wonderful breakfast. Staff was very nice. Room was nice and spacious. The kids were running rampant all through the hotel. On every floor there was stomping, room doors being slammed. Kids turning flips on the couches and chairs in the atrium. Never seen anything like it at a hotel before. A security guard need to be hired to run the kids back to their rooms while their parent drink or swim. Total chaos until late at night. We couldn't get a good nights sleep for all the noise. The hotel in itself is very nice and I would stay there again if there was some kind of control and peace and quiet. Embassy suites are always a favorite of ours.
Great breakfast buffet, big room, afternoon drinks/snacks were great and nice staff No towels upon arrival. Had to call for hair dryer. Phones in room were broken. Elevators are very slow!
Design of Hotel, breakfast, clean rooms ELEVATORS...too few...too slow.
Price was good. We've stayed there many times in the past and it has become a little rundown. Toilets didn't flush well. Rooms smelled dank and moldy.
The hotel staff is very knowledgeable and friendly. The service is impeccable. We specially like the morning made to order breakfast and the evening reception which brought a relaxing atmosphere to our stay at the Embassy Suite in Baton Rouge. I will be traveling to NY and would like to stay at the Embassy Suites but the price is prohibitive.
The bedsheets and towels were very comfy and clean. We needed a small crib for our infant but when we called, they told us they had ran out. It would be nice that they have more.
the size of the rooms, rooms are musky smelling the mattress on the sofa is unusable, no free wireless in room, breakfast line was 45 min suggest you add more staff to help with breakfast
Ubicación Mi habitación no estaba limpia correctamente... un par de piezas de ropa interior de mujer colgada de la puerta del baño. La cama tenía manchas en las sábanas y la habitación apestaba. No me alojaré en este hotel de nuevo!!!
Gran lugar para el precio.
Teníamos una vista de Canal Street. No nos dieron toda la información necesaria para el registro, por ejemplo que depósito era necesario. La habitación estaba sucia (un calcetín en la esquina).
Precioso, limpio, asequible Nada
Nuestro hotel estaba muy frío. Extremadamente. Llamé a la recepción para solucionar nuestro calor. Pero no funcionaba.
La ubicación, la limpieza y el tamaño de la habitación! Sala de fitness, piscina, descuento para militares El desayuno no está incluido.
Beautiful hotel! Great staff! Great location!
It has a beautiful decor.
The rooms were very trendy and beds very comfy - comfortable bed is my number one priority in traveling for work. Restaurant and bar onsite are above average for in hotel restaurants (part of hotel not separate) and restaurant staff has always been great! The rooms are small & do not have coffee in room. This really is something they should and can easily change - But downstairs has full cafe with average made hotel lattes, and free coffee. Hotel staff is hit or miss - last visit friendly this time not.
Very nice hotel No
This guest did not leave comments about this hotel.
The hotel staff was friendly and accommodating to our requests. The hotel was beautiful, clean, and well designed. The menu for Milford's given in the room did not match the products they actually had available that well. From the menu, we requested nuts on our oatmeal and fresh squeezed juices both of which they do not offer.
We loved how well they renovated this hotel from an old bank. The little details they kept in place like the original elevator buttons were well done.
Staff was friendly. No complaints.
The room was very modern and well appointed. Subway tile in the shower. Nice toiletries. Flat screen television. Modern furnishings. Free wi-fi (though we didn't utilize). Ask for a higher floor. Will definitely stay here any time I am in Baton Rouge!
This guest did not leave comments about this hotel.
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
It does maintain the Marriott standards The hallways are noisy at night
Great location. Close to everything in the French Quarter. Friendly and helpful staff
The staff was cheerful and accommodating. Love the pancake machine, perfect every time. Peanut butter, please
Spacious, clean, modern room. Comfortable bed, friendly staff. Overall good value for money. Breakfast was disappointing.
The breakfast was disappointing.
The hotel and our room was clean Bathroom had no shower pressure and the tub controls fell on the tub bottom. The breakfast at the hotel was very slim
Comfortable beds, friendly staff. Clean rooms and great location. No complaints.
Clean, friendly staff, good location, reasonable rates. The pool is a little small, but did not affect our trip. Overall, one of the best 3 star class hotels I've stayed in.
I usally don't like to stay on any floor except the ground floor, unless I am on the beach. Baton Rouge is originally my Home and to be above parts of a city thay in just 2 years, grow so much, I really enjoyed the stay in your Motel. The breakfast bar was ample exept for bacon..you gotta have bacon...but the sausage was very good.All other items in the bar were excellant. I will book this place and recommend it to anyone . Thank you once again for a awesome trip home... Gotta have "BACON" on the breakfast bar..Everything else was really good.
Reasonable price Walls are a bit thin.
Free breakfast n dinner also 3 free drinks for happy hour Tons of kids on Saturday running all over the hotel
The staff is always very friendly and helpful. The rooms are clean. Nothing
We stay at the Drury in BR often. The staff are excellent and very friendly. The free food, drinks, hot tub and pool are wonderful! The decor is gorgeous and more representative of a higher priced hotel! It's family friendly and a great value for your money!
Location was not terrible. Dirty, shower did not drain, not taken care of, out dated, and One of the worst Marriott properties I've ever stayed at.
Very clean, modern. Prompt and friendly service. No breakfast included, and food is pricey. No complimentary toiletries. I forgot a comb, and they didn't have any. There are other toiletries for sale.
The staff was great!!
Very close to I10 Easy to get downtown No breakfast
For the price you pay breakfast should be free.
The location was great! Rooms were big and the bathroom was roomy. There were renovations going on which I was not told about when I called the hotel the day before to confirm my reservation. The outdoor renovations were "closed" down around 5pm so noise wasn't a problem. The problem was that they were updating some kind of wiring inside the hotel and there were wires hanging from the ceiling on my floor in lots of places, ceiling dust and wood was also all over the floor. This gave the whole interior a dirty, dusty smell and look. I may return once all of the renovations are complete, but I felt that the staff should have given me the renovation information so that I could have made the decision to stay there or not!
Friendly staff, very accommodating I was pleased with it all
Arrived late. Front Desk Clerk on a personal phone call. Waited 15 Minutes to be checked-in. Room felt cramped, weird layout. Sheets didn't fit the bed had to fix it throughout the night. Room service came early while we were still n the room. Asked if they could come back later. When we returned at 11:30 pm the room was still untouched. Ran out to toilet paper, had to go the the desk to request fresh towels and coffee. Not at all what I am used to with Hilton properties.
The staff was super friendly. The room and facility were very clean. Appreciate the effort to be green with the divided trash cans though a liner in the"trash" side would be nice. Restaurant prices were high for what you get. The pool is very small.
We travelled all over the north east and payed hundreds of dollars on hotels (one was $800 for two nights) this hotel beat all of them in price and luxury! Perfect size safe and BEAUTIFUL rooms. Happiest I've ever been spending money on a room.
The staff was all very friendly and welcoming. The food was not good. The breakfast buffet was cold, out of several items. In Room dining menu had items on the menu that weren't available in the kitchen. The kitchen and bar were closed on Saturday night, 1/28/17 bc "the chef had a personal emergency". That sounds like a missed opportunity for revenue as well as services to the guests.
I love the comfort and appearance of the room. Front desk person was very friendly and helpful Closing of pool was too early for the weekend
Cerca del casino, de Bourbon Street y de restaurantes. El aire acondicionado no funcionaba. Tuvimos que llamar varias veces para que vinieran a arreglarlo. Después funcionó aunque no por mucho tiempo. Tuvimos que llamar de nuevo. Nunca lo arreglaron.
Es un buen precio y el hotel fue mejor de lo esperado
Limpio Precio absurdo de aparcamiento por noche, más de $40 dólares
El trato del equipo de desayunos y la jefa de recepcion , fue excelente y profesional, gracias No,
El personal es muy amable. La limpieza de las habitaciones no es muy buena
La habitación tenía un olor a moho
Tranquilo Frío, la calefacción no funcionaba, después tuvimos que cambiar de habitaciones porque hubo que cambiar el cerrojo de la puerta, el desayuno era sin cocer, el restaurante fue muy decepcionante
Good location close to I-10. Breakfast included. I booked a king size bed but while checking in the lady at the front desk insisted I had booked 2 queen beds. I ended up with 2 double beds. It was midnight and I was too tired to complain... I can understand that they don't have anymore king beds available, but please don't try to convince me I booked something else.
' Suites are very nice. Good value for money. ' Clean, tvs , buffet breakfast, beds comfortable ' facilities overall " staff pleasant and accomodating ' towel rack directly in front of sink at sink level. very unusual and inconvenient. ' no elevator in building E only stairs. Inconvenient for 2nd floor room ' no ice machine found on second floor of Bldg. E where we stayed. ' suggestion: inform guest when checking in that If they want ice in their room to let front desk know. The bucket in room is misleading since there is no ice machine. At least we didn't see one on our floor.
Everyone was so nice. The rooms were clean. The breakfast was wonderful!! Keep up the good work. No elevator in building. Will request a ground floor room.
The property was very inviting and layed out very well. The included features were very good and the included hot breakfast was far superior to most hotels included breakfast. The eating area alone was open and inviting making it an enjoyable experience. The room itself was very comfortable and had everything needed along with space to sit and relax. Definitely going to be a return customer at this location when coming to visit family in the area
Super clean and elegant. The bed was insanely comfortable, and the staff was amazing. Everyone we interacted with was so nice! We would definitely visit again!
The hotel is in a great spot downtown. We woke up Saturday morning and walked to the farmers market for breakfast. The bed was very comfortable. The room was quiet and clean. No refrigerator. No bottles of water(didn't care if they would have been $4).
La relación entre calidad y precio está bien para este hotel. No había botellas de agua gratis en la habitación, pero había una máquina expendedora cerca de mi habitación.
la ubicacion no
Buen precio, buena ubicación, limpio, agradable, no tengo quejas.
La ubicación Habitación sucia y con olor permanente a humedad y vómito. Reservamos con desayuno incluído y finalmente nos dijeron que no estaba incluído.
Las camas eran muy cómodas y el personal era agradable, con una buena ubicación en el Barrio Francés, piscina cubierta Lentos/pequeños ascensores, la conexión wi-fi no funcionaba consistentemente durante nuestra estancia, un montón de ruido de ascensores y el calentador en nuestra habitación
We really enjoyed the Courtyard Marriott in Lafayette, LA, so we gave a try on the Courtyard in Baton Rouge, LA. The Baton Rouge Courtyard had a few friendly staff but for the most part it was pretty cold. The hot tub smelled funny like it had not been cleaned, each local call we found out cost 75 cents plus tax, Long distance calls from the rooms began at over five dollars just to dial out, plus tax. There is no wireless, just a plug in ethernet cable. The water tastes funny.
When you stay at a Courtyard you know you will get a solid value.
Even the rooms without the courtyard views are good. The big King bed is wonderful! The beds are awesome. The high speed Internet is great. In the King rooms, there is a small sofa. The staff were very helpful.
My husband and our pet stayed there for about 4 weeks after hurricane Katrina. Hotel management and staff did everything in their power to help of us make us feel welcome.
A LITTLE PRICEY FOR THE CALLIBER OF ROOM, BUT THE STAFF WAS EXTREMELY FRIENDLY AND THE ROOM WAS CLEAN.
This hotel was far enough away from Bourbon Street that the noise didn't bother me when I decided to call it a night, but it was also close enough that it didn't take long to rejoin the nightlife.
We enjoyed our stay. Customer service was great. Their hospitality was amazing.
This was my first stay at a Courtyard Marriott and I was very much pleased with the hotel, but unsure about the area. I felt safe in the parking lot but the area about a block away was questionable. Upon check - in our room wasn't cleaned yet, so the lady at the front desk gave us another room - our choice of a courtyard view or a parking lot view. That was a no brainer. The staff was super friendly and helpful. Our room was very clean and quiet. Our courtyard view was very nice as well - overlooking the pool and an outdoor garden/sitting area. We even had a balcony to sit out on. Better than looking at the freeway or the parking lot. One thing I would recommend though - a courtyard view is not suitable for children....as there are other hotel rooms facing the courtyard as well, and during our stay some people were not shy about closing their curtains after showers, and while dressing! There was free internet in our room and it worked great. The only disappointing this about staying a...
Stayed at this hotel for 3 nights - service was excellent - they allowed us to check in 2 hours early as we had to get ready for rehearsal dinner - answered questions about local things to do - all around great hotel - very clean too
It is nothing 'over the top' but the room was clean and the staff was courteous. The courtyard view was nice. It would be great to have a refridgerator and a microwave in the room. The Internet in the room is awesome. Stayed again at a later date.
The Hotel was centrally located, clean and comfortable. The staff was friendly and the room was spacious.