A&O Hamburg Reeperbahn

Nothing. It was a below-expectation kind of stay.

The neighborhood is too loud and there is absolutely no sound isolation, it felt like sleeping in the street. The fact that there is no elevator is very annoying! I wouldn't sleep there if I had heavy luggage. The check in is strictly at 3 PM, we shared our arrival time with the hotel via booking.com and received an approval. However, we had to literally beg the reception guy to give us a room before 3 PM. He could hardly manage to give us one at 2 PM, only to find that the shower hose was dysfunctional. He offered us another room, but it was smelly, so we had to switch back to the old one. We were promised that the hose would be fixed on the next day, but no action was taken. I wouldn't sleep there ever again even if it was for free!

Beed linen was clean.

It’s locates in a terrible and unsafe place. I had the worst days staying in this place - it stinks; building is old and facilities are a complete wreck. The shared bathrooms look like from a horror movie and the showers I tried didn’t work (so I stayed without takig a shower for three days). For the last two days I was terrorized by someone who constantly tried to brake my door and enter. There was no phone in the room or any emergency button, no security cameras and no way to contact security. I had to call friends living nearby to come and alert the security. Security (one person) came at the door and just told me to close it as whoever is trying to break it wouldn’t be able to. At 4:00 in the morning, it happened again. Luckily the security guy left me his number so I called his personal phone and he came running and caught the guy in front of my doorstep. When I checked out .. not even a question about how you found the stay or any comment- “just drop the key in that box and that’s it” said the receptionist. What a nightmare.. it totally through me off.. whilst I was there for a conference and needed the maximum of comfort and concentration! This is what you get when you pay cheap - cheap is what you get! Never again.