the entire staff was most helpful and friendly
Location is good, right next to sporting venues and downtown. Room was clean and bed was comfortable and the lobby looked nice. Charging to use the internet and the gym/pool is ridiculous, absolutely ridiculous. How is it that Motel 6 gives free wifi at most locations and the Hilton wants $10 per day to use the internet? They also charge for the use of the gym and pool, which didn't even have drinking cups for the water cooler. The hotel staff and I also have different definitions of what "city view" means. I had a great view of a freeway offramp.
cookie particles was not cleaned in the second day. cleaning has not parfect.
I liked the staff, they where really friendly and super helpful. I did not like, I b the other hand, what they had to offer for such a high price... even super 8's have free WiFi and complimentary breakfast to their clients.
would stay there again and would recommend it to my friends and family
This is an awesome hotel and we love that it is connected to the Quest Center for concerts! It would be nice if it had some kind of complimentary breakfast with as much as it costs.
The bar and multiple seating options around the hotel make it great for socializing . Service is slower and they seem short staffed in all areas Late getting into out rooms because house keeping was behind They gave us 2 free drinks and 2 free meals so we had something to eat and drink During the 90 Minute wait
rooms are good size, bed is comfortable. could be cleaner - for instance,clean the telephones!!!
La habitación era estupenda No podía conseguir wifi en la habitación
Práctico por su ubicación, buena habitación, pero nada especial. El jacuzzi estaba roto y se convirtió en una "bañera fría". El único desayuno disponible era de $15 por persona y era un buffet. También tuve que pagar por el aparcamiento.
Loved the location!!
The staff was wonderful!
Steve Skelly is very customer oriented, and loves the property he manages. He used his expertise to solve a problem I had with another company. Many thanks! Ask him for an historic tour of the original entrance. AAA++++++
The room we had, had very high ceilings making the room feel so large. Very comfortable bedding and perfect for a few friends to stay for a night on the town. The room we got had huge windows and was a corner suite it was a little bright in the morning for a couple of girls with handovers, even with the black out curtains shut,