The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
Near the airport , local shops and restaurants and a good place to relax. None
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Cleanliness of the hotel.Very helpful staff team. The location.
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
location and atmoshpere No king size bed avaialble although already put my preference.
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
Good hotel. Royal Beach club is a good offer, but subject to ''hard sell'' from reception desk. Rooms are OK, not that big. Note: no Kingsize bed room with bath (shower only!).Excellent service. Food is good.
I've heard a lot of positive review about Westin Nusa Dua, and now I know why. From the time you walked in, the staff will make you feel that you are the special guest. They were warm and hospitable. The idea of making the kids also a special guest made this hotel my prime destination for family vacation. The hotel it self was superb: the grand lobby, main pool, the beach, kids pool, kids club, sun loungers and cocoon everywhere, sport facilities etc. The room was good. It has a modern and destinctive design, although the balcony was too small. The buffet breakfast was great. Lots of varied food. The were two downsides I would say for this hotel ie.the depth of the pool. I mean, who wants the pool with more than two meters deep for leisure purpose? The other one was the kids activity program at the kids club. They set different activity in the different day. We were there on Saturday, but my son couldn't get the rock climbing and fishing activity because they were on the other day. Saw...
Amadea was in a good location on Jl Oberoi (i.e. eat street). The staff were friendly and helpful and the rooms were clean and modern. We stayed as a group of four in two twin rooms and thoroughly enjoyed our stay. The pool is nice and has a bar for cocktails during the day until 6pm, so great for relaxing with friends. Breakfast is served in a restaurant that is linked to the hotel at the entrance, and had all the options you would expect. Overall a very good hotel in a good location in Seminyak (although not close to the beach - 10-15 min walk away). I put in some dry cleaning in to be done by the following evening which I was assured by the staff would be done before we all went out at 6pm but unfortunately it was not. I had planned to wear one of the items but as it was not back in time this was obviously not possible. This was quite disappointing and I ended up having to buy something else to wear. Other than that one small blip it was a great stay.
Wonderfully attentive staff, who were genuinely friendly without being intrusive, large spacious suites, beautiful grounds, not over-developed, and amazing breakfasts. None whatsoever
Overall good experience, staff is attentive, food in hotel is pretty good Interior is getting a bit dated and quite dark. They need more mosquito repellant incense in the area!
The atmosphere of the hotel was luxury and relaxing. Some of parts in the room were bit old,it should be refurbished.
The Legian is simply a dream. All is fantastic, the location, the rooms, the service, the food. It is a top top top experience.
The spacious and private rooms, the complimentary upgrade of the room, and the very good service nothing
The staff were outstanding: in 35 years of travel I have never come across such helpfulness , politeness in the face of problems - we were there during the volcanic ash crisis of April 2010 and needed to communicate with family, insurance company, airline and friends and the staff were just brilliant. When my credit card failed to validate on arrival I was of course beside myself with worry but they were not at all bothered - it was probably the atmospherics, they said, and would soon be OK when the weather got back in balance. Internationa lHerald Tribune each morning; clean sheets and duvet cover and pillow cases each day. When we departed for the airport little did we know that on our arrival there there was a member of the hotel staff Nothing
I loved the rooms in particular, large and comfortable. The services were excellent, smiling people and ready to attend to any needs. We travel and stay in hotels often. I would rate The Legian the best hotel we ever saw.
My husband and I enjoyed every aspect of this beautiful hotel.The ambience, the friendliness of all the staff and the attention to detail was appreciated. The location is great too, close to shops and good restaurants.
Staff were unfailingly polite and knowledgeable. Hotel was maintainted and cleaned to a high standard. The spa and gym were first class. The dining menu has to be improved. No bar in the hotel (they only have the beach bar).
Bonita y amplia villa, personal muy agradable. Buen shuttle a los alrededores. Enorme desayuno continental. Los mosquitos pero justo el día que nos ibamos hacían fumigación.
personal encantador, habitaciones amplias y confortables. exquisita decoracion. las toallas son algo viejas
Un complejo de villas espaciosas y comfortables aunque algo alejadas del centro de Seminyak y de la playa. Buena relación calidad precio sobre todo por el espacio. El servicio es voluntarioso aunque algo limitado. Quien busque servicio 5* preferirá un hotel convencional, pero si buscad espacio y privacidad esta es una buena opción. La localización, el restaurante tampoco era destacable.
Las instalaciones y la villas son bonitas, modernas y limpias, tener la piscina privada es muy agradable y la localización si alquilas una moto que es muy barato estas a un paso de todo pero en zona tranquila. El desayuno de muy poco nivel comparado con la villa y las instalaciones, y muy mala calidad precio, han de mejorar pues no se corresponde. El personal es poco profesional, el manager nunca esta disponible cuando se le necesita y falta mejorar mucho la atención del personal, es decir son gente agradable pero no preparada. No encuentro bien que te hagan pagar el coste de traslado de aeropuerto pues en otros sitios parecidos entra en el precio, y ademas cobran el doble que si coges un taxi normal.En definitiva instalacions y villa muy bien y agradable, servicio, desayuno poco nival.
Spa centre, private pool, airport transfers including flexibility with chnage of flight arrangements at short notice and staff. the lighting in the vicinity of the day beds area is inadequate for reading in the late afternoon and evenings.
The villas were great, very private, modern and tropical and the private pool was lovely. The staff were very helpful and friendly. The main pool was very nice, while the double sunbeds with canopy were very good, the sunbathing chairs were really uncomfortable and couldn't be adjusted. It was also hard to find sunbathing areas as there was lots of shade. The road that hotel is on is very dark and blind corners, so it didn't feel that safe walking home at night so taxis were better.
Friendly staffs, especially Mika. Everyone is very attentive. Villa is really nice and clean.
Personal Service , Professional & very friendly Staff Too difficult to get to the beach.
really great experience, the hotel was gorgeous and the location was fantastic. Great service too.
Excellent staff and excellent facilities, with a good beach-side location No dislikes
The villas were excellent and staff were extremely professional and welcoming. The Breeze restaurant was the best one we tried on the island. We would definitely return.
Fantastic location, beautiful facility and woderful staff. The polside villas are run-down and in need of renovations. This is already starting.
We love the easy access to the seaside, the friendliness of the staffs, the Courtyard villas with jacuzzi and private pools, as well as the breakfast. We had a free upgrade to a 2 bedroom villa. There were nobody staying in the other bedroom, thus we had the whole villa to ourselves. The pool is nicer, more of a plunge pool than a lap pool. I did not like the bees that were buzzing around during breakfast and afternoon tea at the Breeze and seaside. It was quite irritating. Also, perhaps you could provide more snacks at the mini bar. We had only 1 potato chips and 1 packet of peanuts for the whole day. It is a small amount to make your guests happy through this small gesture.
Impeccable service and friendliness of staff
My stay at the Samaya Bali was one of the most pleasant ever. The Courtyard Villa we stayed at was simply amazing, the staff was absolutely great and can't wait to go back for my next holiday in Bali!
We thoroughly enjoyed our stay at the Samaya. We went with the plan to relax and soak up some Bali sunshine and got exactly that. It was our first experience of the private villa format and we found it excellent.
The staff where amazing the hotel was perfect A +++++++ loved the samaya will be going back soon :)