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The Ritz-Carlton Philadelphia
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The Ritz-Carlton Philadelphia
Mejor Instalaciones
Destacadas
- 9,3
- 8,8
- 8,3
- 5,6
Información útil
- Zona de entrada agradable
- Edificio bonito
- Bonitas vistas
- Las atracciones turísticas eran muy interesantes
Acerca del hotel
Lugar de interés histórico de estilo neoclásico con un diseño moderno en el distrito cultural y artístico de Filadelfia
Servicios
- Gimnasio
- Se permiten mascotas bajo consulta. Esto puede implicar costos extras.
- Movilidad reducida
- Cajero automático/banco
- Alquiler de equipos de audio/video
- Centro de negocios
- Apto para niños
- Servicio de conserjería
- Cuna/cama nido disponibles
- Cambio de divisas
- Lavandería
- Servicios de lavandería/tintorería
- Instalaciones para reuniones
- Servicio de habitaciones
- Spa
- Para no fumadores
- Restaurante
- Salón de belleza
- Salida exprés
- TV por cable o vía satélite
- Aire acondicionado
- Recepción 24 horas
- Caja de seguridad
- Sauna
- Internet (con cargos)
- Estacionamiento (con cargos)
- Vapor
- Espacio de almacenamiento
- Servicio de Bodas
- Wifi
- Niñeras/servicio para niños (con cargos)
Opiniones de los huéspedes
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Todas las opiniones
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Parejas
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Familias
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Negocios
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En solitario
Todas las opiniones
Opinión general
8.6 Excelente
basado en 520 valoraciones
-
9.3 "La ubicación es inmejorable."10.0 "Al 100%
le gustó la cercanía de las atracciones turísticas ." -
8.8 "Servicio fantástico."9.0 "Al 90%
el personal le pareció muy amable ." 8.0 "El 80% dijo queel personal de recepción era maravilloso ." 8.5 "El 85% opinó queel servicio era muy profesional ." -
8.3 "Los servicios son buenos."8.3 "Según el 83%
el edificio era maravilloso ." 8.3 "Al 83%le gustó la entrada del vestíbulo ." -
8.1 "El ambiente era bueno."8.3 "Al 83%
le gustó la entrada del vestíbulo ." 9.6 "Al 96%la atmósfera le pareció agradable ." 9.2 "El 92% dijo que elhotel tiene estilo ." -
6.9 "Las habitaciones están bien."6.0 "Solo el 60% dijo que
las habitaciones eran suficientemente grandes ." 5.0 "Solo el 50% dijo quelas habitaciones estaban suficientemente limpias ." 6.0 "Solo un 60% opinóque la ducha estaba bien ." -
5.6 "Internet va normal."6.0 "El 60% opinó que
el precio era correcto ." -
3.2 "Desayuno terrible."
Ver todas las categorías
Opinión general
8.4 Excelente
basado en 275 valoraciones
-
9.5 "La ubicación es inmejorable."
-
8.6 "Servicio fantástico."8.7 "Al 87%
el personal le pareció muy amable ." -
8.4 "Los servicios son buenos."8.4 "Según el 84%
el edificio era maravilloso ." -
8.4 "El ambiente era bueno."
-
7.0 "Las habitaciones son agradables."
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6.0 "Comodidad regular."
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3.0 "Desayuno terrible."
Ver todas las categorías
Opinión general
8.8 Excelente
basado en 244 valoraciones
-
9.3 "La ubicación es inmejorable."
-
8.7 "Servicio fantástico."8.9 "Al 89%
el personal le pareció muy amable ." -
8.6 "Los servicios son buenos."8.6 "Según el 86%
el edificio era maravilloso ." -
8.1 "El ambiente era bueno."
-
6.8 "Las habitaciones están bien."
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6.2 "Comodidad regular."
Tipo de hotel
Hotel de Negocios
Los huéspedes recomiendan este hotel para viajeros de negocios .
Hotel de lujo
Los huéspedes lo recomiendan como hotel de lujo .
Hotel urbano
Los huéspedes recomiendan este hotel para una escapada urbana .
Información útil
"Zona de entrada agradable"
"Edificio bonito"
"Bonitas vistas"
"Las atracciones turísticas eran muy interesantes"
Datos proporcionados por TrustYou
Opiniones recientes
Todas las valoraciones
- Todas las valoraciones
- Positivas
- Neutrales
- Negativas
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10.0
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
valoración de KAYAK -
6.0
Awesome building champagne at checkin have had many enjoyable and memorable stays. Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.
valoración de KAYAK -
7.7
The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating. The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.
valoración de KAYAK -
9.6
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
valoración de KAYAK
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10.0
The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.
valoración de KAYAK -
9.6
The staff was incredibly friendly and very knowledgeable of the city. We had a great experience! They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.
valoración de KAYAK
