The room was gorgeous and the staff were very nice.
The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.
My room was not ready till 5pm.
Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door.
Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown
It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.
We had a wonderful stay at this clean modern hotel... It's location could not have been any better. Will definitely stay here again.
When I arrived to the marriott to find out kayak never reserved my room, the kind marriott staffer jumped into action (and also revealed this was the 4th time that week that he had to deal with kayak's inefficiency)
I loved the building it was very classic Philadelphia and very comfortable. It was very clean and the rooms were well kept. The bed was extremely comfortable!
The night staff didn't seem as up beat as the morning staff - but then again they are working nights. They did their jobs and got my room key to me in very little time. :)
Hotel was clean, staff was attentive and courteous. The rooms were beautifully appointed, and when our booked room wasn't available, we were upgraded into a corner room executive suite overlooking historic City Center.
Pool wasn't heated.
Location location location. Recently redone so very updated/modern. Let us check in very early. Nice toiletries.
Double lock on door didn't recede so you had to jerk handle to be sure door closed.
Nice hotel, nice rooms, good location.
Staff not knowledgeable about local area. Parking fee exorbitant( the most I ever paid for parking, anywhere, anytime).
very cool, unique hotel
bed was WAY too soft
I liked how it was decorated.
There was hair in the shower.
Bar/lounge area very nice, staff extremely friendly and helpful.
Key card system for elevator and room access were not functioning correctly and posed issues for must guests.