Opiniones recientes
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10,0
Ventajas: The staff was very kind and helpful, especially Tammy at the front desk for check-out. The car was clean and a delight to drive; really enjoyable machine. Both pickup and drop-off of the vehicle were easy and lightning fast. I will definitely rent with Alamo again in the future!
Desventajas: Outside of straight-up giving away the car rental for free, I am not sure what could have been better. It was really a great experience!
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9,6
Ventajas: Good price, easy pick and return. No one was forcing me to upgrade or buy extra insurance
Desventajas: Could be cleaned more thoroughly inside.
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8,0
Ventajas: staff was amazing, customer service was great as well.
Desventajas: the car definitely could’ve been more thoroughly cleaned.
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8,0
Desventajas: Car in terminal. It take 2 shuttle to get to the car.
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9,6
Ventajas: Staff friendly and helpful
Desventajas: Nothing
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4,0
Ventajas: Staff wasn't overly friendly and tried to upsell me on insurance I didn't need, because he wasn't listening. He misrepresented the cost of the EZpass.
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10,0
Quick
Ventajas: Quick n affordable....
Desventajas: Ntn
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10,0
Excellent
Ventajas: I got the car I reserved. Pick up with a 2 yr old. I was helped immediately. Returning the car took about 1 min. All employees were incredibly nice and helpfully.
Desventajas: No issues.
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7,2
Great deal my problem was locating pickup and drop off points
Ventajas: Rented in Laguardia returned to Newark airport. Minimal fee- if any to return at another location. I checked other companies the price was much higher.
Desventajas: Alamo is off site by Laguardia, not only that I needed to transfer between shuttles to get to pickup site. Construction at Newark was a problem- finding the Alamo return. But the rental was great between pickup and drop off.
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9,2
Seamless operation and very friendly teams at the pick up and drop off
Ventajas: Loved how easy the whole process was
Desventajas: The car for pick up could have been cleaner. Inside was fine but the outside needed a good cleaning
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9,6
Ventajas: Services were prompt.
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8,4
Desventajas: I ordered a 4wd and was given a 2wd even after I asked the check in clerk if it was 4wd. I was given a similar vehicle to the advertised mock up so I asked to be sure. I had plans to drive into the mountains of PA and was concerned about snow since I had 750 miles to travel If my only choice was 2wd I would have chosen fwd instead I had the worst drive train for snow. I was given two clickers on a crimped wire rope. The clerk said I could not cut them. Bad corporate decisions do not look good in the real world. Then the clerk at drop off said I could have cut them but the wire would have required heavy duty snips. The heated seat and heated steering wheel was set set to auto on at high. Nothing is more annoying or distracting than to have heat when and where you do not want it. I should not need to explore the controls of a vehicle to turn something off.
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10,0
Ventajas: The staff was very kind and helpful, especially Tammy at the front desk for check-out. The car was clean and a delight to drive; really enjoyable machine. Both pickup and drop-off of the vehicle were easy and lightning fast. I will definitely rent with Alamo again in the future!
Desventajas: Outside of straight-up giving away the car rental for free, I am not sure what could have been better. It was really a great experience!
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9,6
Ventajas: Good price, easy pick and return. No one was forcing me to upgrade or buy extra insurance
Desventajas: Could be cleaned more thoroughly inside.
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9,6
Ventajas: Staff friendly and helpful
Desventajas: Nothing
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10,0
Quick
Ventajas: Quick n affordable....
Desventajas: Ntn
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10,0
Excellent
Ventajas: I got the car I reserved. Pick up with a 2 yr old. I was helped immediately. Returning the car took about 1 min. All employees were incredibly nice and helpfully.
Desventajas: No issues.
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9,2
Seamless operation and very friendly teams at the pick up and drop off
Ventajas: Loved how easy the whole process was
Desventajas: The car for pick up could have been cleaner. Inside was fine but the outside needed a good cleaning
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9,6
Ventajas: Services were prompt.
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8,0
Ventajas: staff was amazing, customer service was great as well.
Desventajas: the car definitely could’ve been more thoroughly cleaned.
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8,0
Desventajas: Car in terminal. It take 2 shuttle to get to the car.
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7,2
Great deal my problem was locating pickup and drop off points
Ventajas: Rented in Laguardia returned to Newark airport. Minimal fee- if any to return at another location. I checked other companies the price was much higher.
Desventajas: Alamo is off site by Laguardia, not only that I needed to transfer between shuttles to get to pickup site. Construction at Newark was a problem- finding the Alamo return. But the rental was great between pickup and drop off.
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8,4
Desventajas: I ordered a 4wd and was given a 2wd even after I asked the check in clerk if it was 4wd. I was given a similar vehicle to the advertised mock up so I asked to be sure. I had plans to drive into the mountains of PA and was concerned about snow since I had 750 miles to travel If my only choice was 2wd I would have chosen fwd instead I had the worst drive train for snow. I was given two clickers on a crimped wire rope. The clerk said I could not cut them. Bad corporate decisions do not look good in the real world. Then the clerk at drop off said I could have cut them but the wire would have required heavy duty snips. The heated seat and heated steering wheel was set set to auto on at high. Nothing is more annoying or distracting than to have heat when and where you do not want it. I should not need to explore the controls of a vehicle to turn something off.
opinión proveniente de
