Ubicación del establecimiento
En Westlake, Extended Stay America - Cleveland - Westlake te permite llegar cómodamente a Parque de Crocker y a Centro de ciencia y de naturaleza del lago Erie. Este hotel se encuentra cerca de Playa Huntington y de Bodega John Christ.
Reserva una de las 73 habitaciones climatizadas, todas dotadas de cocina con frigorífico/congelador grande y placa de cocina. Las habitaciones disponen de patio. La conexión a Internet wifi gratis te permite comunicarte con los tuyos, y en tus ratos libres podrás entretenerte con el televisor de pantalla plana de 32 pulgadas con canales por cable. Las comodidades incluyen escritorio, microondas y teléfono con y llamadas locales gratuitas.
Servicios de ocio, spa y Premium
Con gimnasio y muchas otras instalaciones recreativas a tu disposición, no te quedará ni un minuto libre. Se ofrece también conexión a Internet wifi gratis y área para parrillas.
Entre semana se sirve un desayuno continental gratuito.
Servicios de negocios y otros
Tendrás servicio de recepción 24 horas, lavandería y caja fuerte en recepción a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
lOCATION, amenities, quiet, good room, great price for 2.
The two queen suite was quite large. I loved all the hanging space in the large walk-in closet.
This hotel is not clean. There was no housekeeping in the long weekend. Dirtying towels (not ours) were left outside our room all weekend. Our room had no housekeeping while we were there. Huge dust clumps on ceiling fan. Food was under pull out couch.
This is a great location - close to shopping and restaurants and just a few miles from the lovely Huntington Reservation. The service was great, the room was clean and comfortable, and the rate was a decent value. I enjoyed my stay - thank you!
It would be nice to have another drink option at the grab and go breakfast that isn't hot (coffee, tea, hot chocolate) - some juices/milk would be nice. (This is a minor complaint, though.)
It's quiet and beds are comfortable
They have removed all coffee makers and kitchen ware from rooms. Defeats extended stay purpose.
The location is near Crocker Park
AVOID AVOID AVOID! The A/C doesn't work & the attendant at the front desk is rude! RUN AWAY AND AVOID AT ALL COSTS!!
The location right off of the interstate.
Zero stars. The room wasn't vacuumed, w/debris throughout room. Indifferent staff when informed of lack of cleanliness; AC unit didn't function appropriately; no coffee maker/ kitchen equipment; half of cabinet doors nailed shut. Dimly lit parking lot.
Desk phone did not work and staff did not fix after being told of the problem. They did not have coffee creamer the last 3 days of our stay. The staff was aware of this, but did not have the authority to purchase more creamer.
Clean with full kitchen and a couch I wasn't worried about sitting on. Good water pressure in shower. And really great front desk.
TV channel choice or lack there of. Lol. Not that big a deal for me.
The room was clean, the bed comfortable, and the front desk staff was friendly and helpful. I liked the location, plenty of restaurants and shopping nearby, plus plenty of places to walk my dog.
The plumbing, as mentioned in other reviews, was horrible. I wondered why there was plunger next to the toilet when I first arrived in the room. Pro tip, if the hotel leaves a plunger in your bathroom, the plumbing is likely shady.
The kitchen, large fridge, screened windows so you could actually open them and leave them open. Excellent and friendly staff.
Poor quality sheets & towels. Bathroom was old and fixtures in bad shape. Any kitchen supplies had to be ordered from the front desk. HAVING a kitchen is VERY convenient. USING the kitchen was not convenient.
The hotel was located in a very nice area.
I'm not sure where to begin. The trash was over flowing outside the front door and was still over flowing when we left two days later. Bring your own bedding. Cleaned room even when the do not disturbed sign was up and then didn't really clean.
I never got there
Very nice location, and very convenient to stores, and most major highway.
I found that the room was bare bones in amenities. For instance, only 2 plastic cups. Nothing in the kitchen at all,not even a mug.
There were some friendly employees at check out. There was a nice kitchenette if you were staying for awhile- but I don't recommend you do that!.
Terrible receptionist. 1st room was gross. Used, dirty toilet paper in the trash can and soap was open/used. Carpet looked unvaccuumed and couch was stained. Bed made though! 2nd room was better. Receptionist didn't seem to care. Breakfast is a joke.
Huge kitchen,nice shower head. Comfy bed.
Staff very rude with check in and out. Stated breakfast but coffee pot was empty at 7:45am and plastic wrap dry muffins are gross. In room kitchen very large take own food but coffee pot not included with room and that's something all hotels should have
No ice in the hotel.
Comfortable and well located.
Rude desk person on check in although not when checking out. Not a single cup or glass for water in the entire suite.
There were no sheets or towels. i had to go downstairs to ask for some. no one was at the front desk. I heard someone snoring. So I called the hotel front desk on my cell phone and when it started ringing the snoring stopped and a guy came out.
We really liked the kitchen with a full refrigerator and stove.
The carpet in the room was very dirty and I wouldn't sit on the couch if you paid me to. The beds were extremely uncomfortable and they gave us each two teeny tiny pillows. The shower sprayed all over the bathroom floor and the bathroom itself was dirty.
Location, pillows, Bath,
Hallway had broken donut pieces on the carpet for three days, elevator floor was dirty. Was. Accidentally assigned to a room that wasn't cleaned yet, staff not friendly, Grab n go. Oatmeal. dont have anything to put on?
While I step out no staff came to clean the following day
the room was clean.
when we first arrived the toilet backed up the first 10 minutes we were there. Also, no hangers for the closet, no bedding for the sleeper couch, no dishes, no silverware, no coffee pot , no dish towels. no pots and pans.
It was quiet and in a good location. They allowed us to check in early.
There weren't any hangers in the closet and there weren't any stoppers in the sink drains which made it difficult to shave with a razor and rinse and put in hard contacts.
Location the room was big and having a kitchen was nice!
The toilet was not flushed when we came in and there were spots on the headboard.
The location and affordability
No kitchen supplies in kitchen and no extra sheets and blankets or pullout bed. There were no hangers in closet. I felt like there was too much back n forth to the front desk to get things.
The sheets were clean.
At check in clerk brought up another guests credit card, gave us keys to wrong room. Had to make second trip to lobby. Dirty bath towel was hanging on robe hook. Bathroom floor was filthy! There was no stopper for bathroom sink.
the room overall was nice. like the kitchen.
the hotel had a bad smell hallways didnt look clean smell like old smoke
This is an extended stay hotel with a kitchen.
The hotel is old, and the public areas had some broken/exposed items in need of repair.
The space. Love that it's not just a room
Bathroom could've been more festive
Just stayed one night but we had plenty of room and thought it was a good area.
Breakfast was just a grab and go, would have liked something hot.
The pillows were beyond bad
Location to my Son's home.
Carpets were filthy. Cooling and fridge were loud.
it was supposed to have two beds, plus a sleeper sofa, but this hotel, nor any other in this chain, apparently offers this configuration. Hotel was fine for what they are trying to do.
The Matress was not Comfortable and staff was not Help especially with the Free breakfast was Coffee and breakfast bar or oatmeal. Below expectation.
Poor service and the room wasn't clean. I stayed there before and it wasn't as bad as this time
The staff were nice and friendly, the rooms and spaces APPEARED to be clean
BED BUGS!!!!!!!!!! I came home with numerous bed bug bites. The evening before I left I even caught one of the nasty little critters running on the bathroom floor. Smh
They said we could get handicapped room, the room they gave us was NOT that.
It was quiet.
The parking lot did not have enough lighting.
This hotel does have a elevator but does not have a pool and is over priced with a poor continental breakfast.
not have a pool and is over priced with a poor continental breakfast not fresh and not too friendly staff.
Stayed 1 Saturday night, nice quiet room, courteous staff, not sure the queen bed was 'queen size'.
It smelled horrible. I've never smelled anything like it, like rotten food. Also the don't accommodate for babies, no pack and play or crib. The front desk person was miserable, clearly hates his job and was very unfriendly.
The hotel said the room was non-smoking, but the smell of smoke was over-powering. It nearly made me sick. The room was clean (thankfully), but the pillows were non-existent. Worse than airplane pillows. They were so small, you barely noticed your head was even on a pillow. The pillowcases were so thin you didn't think there was even a pillow case on the pillow. If not for the price and location of this place, I would have rated it only 1 star.