Smart Stay Hostel Munich City

Location was great only two blocks from Oktoberfest, restaurants and public transportation around. Thumbs up to Antonio at the front desk!

Where do I begin... even though my bed and sheets were clean, there was tons of trash behind my bed. I found that out when I was looking for plugs cause there were barely any in a room for 6. No bed lights and the room light was pretty dim. Bathroom was disgusting. Was not cleaned when I check in or the whole time when I was there for 3 days. The shower and sink were clogged and kept flooding the whole bathroom. On the third day, it flooded the room too and somebody finally came after having several complaints on the front desk. They said they’d bring towels to dry out the room and never came back so there was a huge puddle right at the entrance of the room. Just gross. Also super loud, no isolation what so ever. Breakfast pretty mediocre. Internet didn’t work in the rooms at all. Lobby was in bad shape too, not nice to hangout at all, only did it for lack of options. Could manage for a short stay but one of worst hostels I stayed in Europe overall.

Que habia wifi, cerca de la estacion de trenes, nos dieron informacion turistica, el desayuno era bueno, el personal de limpieza y cocina amables con todos los huespedes

Falta de personal cuando hay mucha afluencia de huespedes y no lo pueden atender y le dicen a uno ahorita estoy ocupado, no parecen muy amables, si uno no les entiende mucho porque no habla uno bien aleman se enojan un poco, El ultimo dia que yo reserve camas compartida de 8 camas solo mujeres fue el 17 de septiembre me cobraron $32.90 no se porque hasta hoy que veo mis voucher me doy cuenta si antes me habian cobrado menos. La zona en la que esta ubicado el hotel es fea porque es de bares y prostibulos.