location It just seemed a little run down. The lobby was uncomfortably hot, like they didn't have the a/c on. The furniture in the lobby was super shabby, and not in a decorative way. The bar was really hot and they didn't have any music playing.
I rarely/never have my room cleaned through room service while staying. It was a nice gesture to be rewarded for 'being green' by receiving certificates daily for hotel food. Two bottles of complementary water was also a nice touch. Great staff! Construction surrounding the area made it difficult to initially find the entrance, but I don't fault the hotel for that.
It's located in downtown and has a modern touch - for some that could be a disadvantage. In every other hotel I've been (2 to 3 stars) breakfast and parking is complementary - not on this one. It was annoying to pay $10 for parking just for one day at the hotel. Also, due the location, it could be loud at night (bar at lobby).
location to downtown area was close to everything. you can Uber cheap if needed. could have been a lot cleaner. carpets seemed like they hadn't been vacuumed regularly.
The room was comfortably, well stocked & decorated. The large walk in shower was wonderful after a long stressful day. Located in the heart of downtown construction! It was difficult to find the entrance, poorly marked.
This guest did not leave comments about this hotel.
location The hotel needs to at least cover the cement walls in wallpaper or something
Location n sports bar
The atmosphere was unique! Unlike any place I have ever stayed. Loved the comfy beds. Actually finding the hotel. It was in an odd spot. After making a couple of circles, we made it!
New and clean building, hi tech, great staff and the availability and free parking
That it was next to the Cox Convention Center Didn't like that the hotel looks run down charges you $10 a day just for parking even though you're paying over $100 a night for a room the staff is rude asked for towels didn't get towels for over a day shuttle provided was not reliable