Nothing Virtually everything. Dirty hotel. Outdated Interior Questionable location/staff.
Price Tv channels were minimal. Room didn't get cleaned the second day.
The staff was efficient and responsive to request for a 3:30am wake-up call. The front desk person was surprisingly gruff but efficient. At check out time, a different front desk person was more amiable and just as efficient.
Less expensive than nearby hotels. The outdoor stairs were slippery. I had a big fall (like a cartoon slip on a banana peel) at the top of the stairs. Thank goodness I'm young and healthy and recovered fine. An older person would have definitely injured herself!
The woman at the front desk was lazy and uncooperative. We had to search for coffee cups and knives for the breakfast while she did nothing to help. She was even unwilling to issue us a receipt when we checked out. Location is right next to the interstate and road noise is significant. Hallways smell like urine.
At $60 a night you should not expect much and this place does not disappoint. The room was clean, no bugs, and they had hot water. Had a decent TV, fridge, microwave and good water pressure. Built in Peruvian restaurant was not bad. Literally right off of I-95. Doors and wall were made out of paper mâché. You heard every car speeding by. People walking outside of the door sounded like they were in bed with you. Bullet proof glass that served as lobby front desk did little to inspire confidence that you were not going to end up on the nightly news. If possible, toilet paper may have been thicker than the towels.
I'm still alive. Facilities were run down and in need of repairs throughout. Door to room did not close tight and daylight could be seen around the edge. Room was musty smelling and fixtures and outlets were in need of repair. Cleanliness of the bath and sink were questionable. Breakfast was sparse and low quality in its offerings. Will never go back.
I stayed for 3 nights. The hotel is going through some renovations, I think, but it wasn't too bad. It's right next to 95, so that's good. The room was fine; it was already renovated - accent wall, undermounted sink, tiling, and new bathtub and shower head. The bed was comfortable enough. I never went to breakfast, so I'm not sure what all they had down there. It's pretty close to downtown Stamford, so that's a plus. The staff was kind. Honestly, the lobby had a really foul odor... I'm not sure how to explain it, so it made me nervous when I did have to go to my room, but it was only in the lobby. Also, vending machine sodas are $2, and the selection was lacking, so I would suggest picking up snacks and drinks elsewhere.
spacious room it looked run down
Cheap and right off the highway. It looks horrible from the outside, but the room was actually quite clean and comfortable. Free Parking. Super sketchy. I would not stay here again. Not worth saving a few bucks. Someone smashed in two glass doors near the office about an hour after I checked in.
Habitaciones limpias y confortables, cómodas camas. No se puede ir andando a la zona del centro.
La gente era amable y cortés. La habitación era grande y cómoda. El café era mejor de lo que esperábamos. Las toallas de baño sin ducha en la misma habitación. Sólo una barra de toallas de baño. Sin mantas extras en la habitación.
Me gustó la piscina, el vestíbulo y las vistas desde la habitación. La cama era cómoda. El personal era amable. No había nevera en la habitación. No pudimos cargar ninguno de nuestros teléfonos.
Me quedé muy satisfecho con el servicio de atención al cliente del hotel. El personal era muy amable y muy servicial. El precio de la estancia era muy bueno para el hotel y el desayuno estaba incluido. Definitivamente recomiendo este hotel muy agradable. los colchones no son muy cómodas.
This hotel was better than any Marriot I have stayed in so far.
Have to pay for parking , and the AC unit was noisy..
What makes a great hotel: Amenities, service, cleanliness, location, staff. We had the pleasure of staying four nights in early May 2009, The staff could not have been more friendly and helpful. The shuttle took us to and from the train station each day and we never waited more than five minutes for the pickup (in a Porsch Cayenne no less). Our only disappointment was we didn''t get a ride in the hotel Mini Cooper. The rooms were spacious and spotless. The hotel rooms were quiet and in four nights we did not hear a sound outside our room. The train ride into New York City is about an hour and very convenient to the hotel. The shuttle trips were always pleasant with the driver offering good info about the city of Stamford, which is very impressive. You can find less expensive hotels and even more expensive hotels but you will not find a hotel where you are made to feel your presence is important and deserves attentive service. We loved the Courtyard and highly recommend it to anyone w...
The location is a very short walk from the Palace Theater which is the venue we were in town to visit. The swimming pool is very small and shallow.
The hotel restaurant was excellent. The staff was very nice and the location was great. Everything was very good except our room was right next to the elevator and think something with the elevator kept knocking or rattling. Made it hard to fall asleep but didn't keep us awake.
Great location in Stamford. the staff was incredibly accommodating for an early check in request.
Clean, spacious rooms which have just recently been redone. Courteous staff. Quick check in & out.
Nice property situated near Stamford Town Center mall. Lots of local night spots, close to the train and I95. Convenient for work locally, going to the city or even a Yankees game.
Hotel located within walking distance to mall, restaurants and move theatres. Comfortable room with king size bed.
great location for Yankees game and Bronx Zoo. Location is great for restaurants and shopping. Hotel was clean and friendly.
12 dollars extra to park. whats next a luggage charge?
Pulled in late, got a room cheap, and was not disappointed.
They might want to in clude the parking fee in the price. Afterall Stanford isn't New York City.
I have stayed at this Marriott many times before and always find the staff to be very friendly and the rooms clean and comfortable. We ate at Northern Lights and the waitress was delightful and the food delicious. I love the shuttle service to the train station as well.
Hotel was what was expected and it was in a decent location.
I stayed at th Stamford Marriott with some friends for a short getaway. We had a great experience at this hotel. The staff was very friendly and accommodating, we had a beautiful newly renovated room with a huge flat screen TV. We had the option to have a spa treatment or take a yoga class both on the property. This property is also in a great location, 2 blocks from the train to go to NYC, lots of restaurants, night life and shopping within minutes of the hotel. The only issue that I had was my internet in the room was a bit slow. Overall, I would recommend the Stamford Marriott.
Had a bad experience with hotel from the very beginning. Waited an hour to be picked up at the train station. If it had been earlier and if I had known my way around, I would have walked it. The room looked very comfortable and beautiful. However, the sheets were stained and towels were old looking. The neighbors across the way were noisy. The icing on the cake was the bed bug; not 'bedbug' just a regular bug on the bed. Not a roach either. Not sure what kind of bug.
The room was small and had a stale odor. I was disgusted with the bathroom because of the stain and hair on the floor. It was also ridiculous to pay so much for your stay and still have to pay for parking.
I thought this was a beautiful property. ..but little did I know it gaf bed bugs! I started to notice bites maybe 2 days after I left there. I cant prove I got them there but come on.... coincidence? Hmmmmm. Oh and when u called the front office manager she rushed me off the phone. Smh.
The price was low, and they didn't give me a hassle about an extended checkout. There was plenty of parking behind the hotel. It's right on I-95, so it's a convenient location. The front desk staff was standing around bickering with each other while a line of people were waiting to check in. I found long black hairs in my bed and my towels. I don't think the top cover on the beds had been washed in a long time, there were crusty stains on it. Gross!
The customer service was ok. Very squeezed rooms, wi-fi didn't work, lower overal quality in comparison to other competitively priced hotels of the same tier we have visited.
The location is good, easy access to highway. Very impressed with the cleanliness. The front desk agents are very receptive. Because of the excellent service i received, i came back for the final 4 days of my vacation.
Quick check in.Did it online and took 1 minute when we arrived. Pleasant staff and very knowledgeable about the area.
Clean inexpensive safe Old rooms and furnishings and the hallway smells like a day old burrito
This guest did not leave comments about this hotel.
Proximity to down town and the view from my window of Stamford The shower water went from scalding hot to freezing cold back and forth back and forth back and forth, making getting up MISERABLE. Sleep and shower are really the only core requirements of a hotel, so I won't be back.
Great staff... very clean
Rooms are clean and modern. Breakfast could be better
The microwave and air conditioner didn't work everything was very outdated was not somewhere I would recommend people with kids
Convenient location, friendly staff, small compared to larger hotels making it easy access, and very clean. views are not great, but we weren't in room much during the day to where it mattered.
Very nice staff member attempted to correct the problems. Room was unclean
The location and nice clean room. Breakfast was ok at best. Some staff at personal loud Skype calls in breakfast room.
Stayed for three day instead of staying in a NYC hotel. Beautiful rooms, fantastic bathroom, kind staff and great spa facilities.
HOT WATER WAS LACKING ,THE 16 KIDS IN THE ROOM NEXT TO ME HAVE A BARMITZFA, TILL 430 IN MORNING KIND OF GOT OLD BUT EVERYTHING ELSE GREAT
This is a great hotel if you want splendid service and excellent accommodations. It is a bit on the sleepy side--there's no bar owned by the hotel with a lot of activity. But you can have a quiet drink in the lobby restaurant.
The rooms were beautiful, updated and huge. The bathroom was wonderful aswell.The staff were friendly, professional and extremely helpful. The front desk staff seemed to be a bit incompident with hotel details such as hours of the spa and restaurant and how the computer system worked. It seemed like there were a lot of 'new' people on staff.
The room's bathroom facilities. All staff interactions were great. Parking was $30 for the night.
Sometimes my wife is right on the money. NYC congestion I can live without. I stay here I save half my money and get 2x the service...This hotel is brand spanking new...like walking onto an elegant Starship...USS Comfort...we came to nyc, felt relieved at the end iof the day....the Malls are right next door!
Nothing Parking was supposed to be free when I booked and I was charged for parking when I arrived. Our first room smelled of BO. We were moved to an alternative room, which was fine.
The staff were especially friendly and helpful
The room and bathroom were clean and comfortable. Proximity to the mall and restaurants is nice. I'd prefer free parking, but who wouldn't?
The kitchen is nearly fully stocked This was the best stay I've ever had with my dogs.
Great staff very polite , helpful and friendly Bathroom had no pressure
Our room was spacious and very clean, hotel staff was friendly and helpful, bed and pillows were comfortable. Coffee was good, I usually dislike hotel coffee but Hyatt had some good coffee. Breakfast buffet could have been a little more exciting. Limited choices and pretty bland.
Nothing Cumout leaked from midnight , never had this kind issue in any other place
I've stayed in a lot of Residence Inns during the past 30 years of business and leisure travel and this one was a great pleasurable stay. It started with check-in when Midinah at the desk greeted with such cheerfulness that I thought it was 9:30 AM instead of 9:30 PM. After a tough day of travel, it was nice to get a warm welcome after walking into the lobby. And it was as if she was expecting me when I walked in through the entrance. I was amazed that she could tell that I was going to be a new guest, since I didn't bring any luggage with me during check in. The Health Club was impeccably clean and spacious, which is appreciated. In most other chains, an exercise room is just a closet with with a mirror and some free weights. I like that there is room to move around and to be out other guests' way. Having the five exercise machines was a great sign to guests that this Residence Inn takes the guests need to exercise seriously. The breakfast buffet was well managed and well stocked with cooked staples like eggs, fried pepper and onions and canadian bacon. The adjoining restaurant, Aberdeen, was a hidden gem. It's a Chinese restaurant that serves dim sum all day long. On Yelp.com someone said "I've always heard that if you see Asians eat at an Asian restaurant that the place has got to be good". And it was true when I ate there. The parking is $10 per night and it is a tight squeeze to get around the garage and to park.
The car on block in front of the office. Props go for it being an Acura. I liked the room price. But it came at a price... The ash trays outside of every room. The foul rugs and the dirty bathrooms with hair and spooge every where. Not so savory.
The pricing Dirty!! Rugs stained and dirty. Bathroom had hair and mold in shower. Toilet not clean...,
Location was close to my Conference in Tarrytown. Also there is a MALL across the street. The walls are paper thin. Noisy. The Hotel Manager was super attentive. My WIFI disconnected as well. But overall they suck. No phone in the room. I had to download an ALARM CLOCK on my PC(I forgot my I phone) which resulted in Malware infection in my computer. The surge protector for the CABLE TV was faulty, and I had to keep rebooting the CABLE BOX. No blanket on my bed