La atencion del personal Que nos dieron la habitacion muy tarde.
La atención del personal de recepción. excepcionalmente buena. Creo que en ningún hotel en el que haya estado anteiormente me han tratado tan bien. Les felicito por s profesionalidad.
Su ubicación cerca de la estación de autobuses y del puerto, puesto que tenía que hacer un cucero. El desayuno estaba muy bien. No.
Las habitaciones son cómodas y limpias. El personal atento y amable. El desayuno bueno y abundante La cama del sofá para una tercera persona en la habitación algo incómoda.
La ubicacion y los servicios
Internet, musica y peliculas de video por 9,99 libras al día. Al lado de la puerta 10 del puerto, una de las terminales de crucero. La otra queda ya más lejos.
Tranquilidad, buena ubicación, habitación con espacio para estar comodo.
Personal muy cordial. Desayuno bufet excelente Diseño no muy inspirado
la limpieza , la atencion al cliente , las habitaciones , la tranquilidad , y sobre todo lo sentrico y a mano de todo. ?
Las instalaciones eran muy buenas; el hotel está remodelado y resulta acogedor y confortable. El desayuno extraordinario. Muy buena relación calidad-precio.
Great place to meet a cruise ship. Long expensive bus ride from LGK. Breakfast & dinner was good value.
Very close to all locations we wanted to see. Very clean, good staff, very reasonable price.
location, price and staff behaviour there should be safe deposit boxes in the rooms
The location was great. A short taxi ride from the cruise terminal; right next to a shopping center; short walk to the Old Town and historical sites; 15 minute taxi ride to airport. The staff was courteous, cordial and accommodating. Our room had an unrequested handicapped bathroom. We found it to be over-sized without enough counter space. The emergency cords at the tub and bedside were a nuisance.We arrived late and were turned away at the restaurant. Reservations required.
For a place to stay close to cruise terminal this place really fits the bill. Next door to a major mall with greats restaurants ( we ate at Waggamomma). Short taxi ride from train or bus station, and cruise ship very close by. Had to pay for Internet and breakfast.
It was near the port and the main mall and easy walking distance to many of the sites we wanted to see. An easy walk to the train and buses. Check in area in the lobby is very small
This guest did not leave comments about this hotel.
Location and good room no
Hotel is located very close to the Southampton Port from which we took our cruise, as well as the National Express bus terminus. It is also very close to a very interesting shopping centre The hotel is quite new so it shows very well.
The room was larger than expected and the location was great! We had stayed at Premier in Glasgow and didn't like the room as much as this one in Southampton although both locations were excellent being close to transit. Check in/Check Out seemed a bit disorganized. There were so many people checking out so we understood but felt that things could have gone smoother. Otherwise we enjoyed this hotel and cleaning staff were great too.
Hotel is relatively new. Staff is helpful. Common areas and room was very clean. Restaurant was ok. Service can be very slow. We would stay here again.
it was close to qe2 terminal room cold heating had malfunction in restaurant food unimaginative
Being repeated offered smoking rooms, having booked a non smoking room,(and hasn't the law just changedin relation to smoking!) eventually being offer a room but being told we'd have to move each night, we cut our stay short.
Locality was perfect for my requirements. As with most holiday inns. very clean , good facilities. and well mannered staff. no
The location is wonderful. The hotel is a bit on the worn side. It's been updated a bit - but it's still an old Holiday Inn. It could use freshening-up.
Showers in leisure club need cleaning
all the staff were very good and friendly I thought the meals were a bit on the pricey side compered to our local restaurants every thing else was brilliant The fridge wasn,t working which didn,t really matter and on an E mail we recieved when we got home said there should have been chocolats and water in the room there wasn,t
Good price and convienience for overnight stay following formal dinner in other Southampton hotel. Did not stay for breakfast as felt that cost too high.
Overall was fine. For $235 a night, a "double" bed should not consist of two twin beds pushed together.
Friendly and effecient staff and very clean hotel Hotel room was very hot. No air conditioning or fan.
Good food Room smelt of smoke/ staleness. V V hot despite aircon on.
From the onset of our stay the staff were very helpful, professional and always had a smile; which in my view is always lovely to have a nice smiley face to welcome you. The room was spotless, very comfy beds, choice of hard or soft pillows (nice touch). The complimentary coffee, tea etc were stocked well (very useful first thing in the morning for a nice cup of tea) The bar area with two big screen tv's was always immaculate and again the staff could not be faulted at all. We had a lovely swim in the pool which is opposite the hotel and again the staff in there were so friendly and accomodating. We did not eat in the hotel at all and so we cannot comment about that side at all. A hotel worth staying in again.