I loved this hotel...they had great staff serice and i loved the pools....My family and I did not want to stay here but my mom got it the rooms for us and after one day we loved it...my kids enjoyed it more than i did! But we had a waiter who was quit a snob other than that i loved it! But the bed was very uncomfortfulable...it was a great value of money and it was an excellent location!
La ubicación (a un paseo de la calle de los locales nocturnos), la piscina climatizada de la "mountain side", el restaurante de la playa y la comodidad de las hamacas. Las camas son, para mi gusto, demasiado "blandas" y por tanto incómodas. Los precios de los "buffettes" son demasiado caros como para quedarse a comer teniendo tanto oferta complementaria en los alrededores.
La piscina, las vistas de la habitación, el personal muy amable y de confianza (puedes dejar la caja fuerte abierta) y la ubicación cerca de la playa. La wifi media hora gratis si consumias en el bakery del hotel. La tarta de queso exquisita y el zumo de mango natural. El precio del acceso a internet es un autentico robo: 10€ por media hora de conexión. Los extractores de aire acondicionado hacen mucho ruido por las noches. (los generales del edificio, no los de la habitación). Los muebles de las habitaciones son un poco viejos. No tiene club de buceo propio.
I did liked the pool bar and the restaurant at the 1st floor. The room was assigned to me was near to the back yard of the Bodda bar and noisy.
I can stay there again, but the service was horrible. I can stay there again, but the service was horrible.
The Breakfast Buffet, long walk to the room, including some stair. When we get to the room we found that there is no sea view. After 5 min in the room the front desk call that he dont charge the rate correctly, then I claim for the sea view and he insist is the same rate for the room we were in. However I choose to move to the sea view room, just to find it was an old room that has not been well mantained. The key does'nt work,even it was changed. The bathroom has fungus between the cracks.Ask for early checkout refund promise was given, hardtime getting $ back
only the location, i did not like the hotel services at all, too lazy and short staf to serve all the guests yes, i was waiting for 2 hours to get my bags from the hotel gate, 2 hours and half to get my extra bed, 3 hours to get an extra pilow
The location is fantastic. It is in the heart of Naama Bay, which makes it close to all the shops, cafés & restaurants. The staff at the reception were not very friendly and they were very slow in the check-in process.
The location of the hotel is more than excellent; it has a direct access to Neama Bay. I would stay there again. The furniture of the room needs to be renovated.
it's location it's not a five star hotel.
Excellent services and location.
Staff were very helpfull and attended to all our needs. Breakfast was great with large variety of food. Location was excellent, naama bay strip was on the hotels doorstep. If you have kids its worth paying the little extra to book a room in the preffered area of the hotel as it is closest to the pool, beach and breakfast; The sports area is cheaper but you have to cross a busy road to get to the beach. There is no separate kids pool; but my two kids didn't want to swim in a pool, they were always on the beach and enjoyed it very much; so that wasn't an issue.
location staff - Services - Cleanliness of your room
Location & treatment is excellent all the facilities you have to pay for it even tinnes table and poll table.
The location is the prime appeal. we had to pay a lot extra to be located right in naama bay but it was worth it to us. The room service was exceedingly slow.
the beach bad service
everything is fantastic when i the currency prices exchange make me pay more than booking site. i should pay by doller.
Events on the sea more
It is avery good hotel for for a family it fit all ages . The food is not bad but it is not so good .
Great scenery, beautiful weather and nice location.
the spa,the design of the hotel,the breakfastand the staff are friendly the beach is small and the sea sports were expensive compairing with other hotels
The overall service is very good, all the staff comes round to greet and smile often, things get done fairly quickly upon request. The natural and beautiful coral reef at the doorstep is a big selling point for this property as well as the floral and fauna landscaping. complimentary wifi is a huge plus but it is only at the lobby so the description on your website about wifi in the room is incorrect The property can deal with some upgrade as the furnishing looks a little dated
Food is very good Staff were friendly The pool should be heated but it wasn't although the weather was cold. Ther was no baby sitter for babies under 1year
Excellent resort for young couple, Swimming pool & jazuzzi awesome.. Room cleanies & different styles done by them on quilt was very good.. Colour combination done in the room is very good..
Snorkeling on beach Internet not work on all rooms,WiFi failure ,type of foods not on the same level of five star hotel ,poor launch ,all times
The position, facilities and weather Unreliability of room servicing and incidence of stomach problems
Our stay was so great and nice , excelent services and stuff . Non
The food was good exception of barbecue
The gardens and pool areas are well groomed and very attractive. The check-in took over 25 min., which seem long to me. Being an English speaker, I found it hard to understand the "English" of many of the staff that were European due to their accents. The Arabic natives speak clear English. I had a haircut there and he messed up my original cut and I was very unhappy. There is limited resources for eating if you do not want to eat big buffets and higher cost restaurants. The only other resource is "room service" where you are stuck in your room eating by yourself. It would be nice to be able to go to a "pub" type of place where there is a limited menu of beer, sandwiches, salads, and soups. I do not like to eat a huge meal at night. After a buffet breakfast, all I need is a snack at mid-day and a light dinner. Booking tours were not easy. You have to get someone to call the English speaking person to come to the hotel and talk to you.
Great beach and plenty of different pool areas where guests can relax with not much crowding when the resort is busy.