Pros: This is a very nice hotel. Amongst the best I have been to anywhere in Asia, in terms of decor, service, and amenities. Free internet, and free minibar (albeit very limited). Cons: Considerably more expensive than hotels nearby with similar amenities. The in-house dining is jaw-droppingly expensive. $20 for a hamburger. $65 for the breakfast buffet. When I had a change of plans, and needed to go to Nanjing for a couple of days, they refused to allow me to alter my prepaid 10 day reservation. I was informed that I should be happy because I could leave my luggage in my room. Management has since apologized, and says that this should not have happened, and will not happen again. They offered me an upgraded room on my next visit. Conclusion: If you are on business travel, and your HR department will spring for the Kerry, go for it, you will not be disappointed. If you are traveling on your own dime, you can get a similar experience for considerably less.
Very convenient location. I wish the signage was better coming off arriving flights. We had to ask several times if this was the right way to the Hotel, especially since the walk-way towards the hotel has a different name. bad signage in area of Hotel elevator also.
Location. It's very convenient to walk to this hotel, it locates in between Terminal 1 and Terminal 2. Room is very small, staffs are not very friendly. No hot water when I took shower around 10:30 pm, no hot water in the morning either.