Clean, pleasant staff, lovely facility. Only lack was breakfast offering, weak coffee...
My girlfriend and I stayed at Tres Palmas for 1 night on a Friday in June. The location and staff at Tres Palmas were definitely its best assets. The staff was helpful and the room was clean. The hotel was right on the beach, and only about a 7-10 minute drive from Condado, an area full of restaurants and shopping. For the price, this hotel was definitely worth it.
Este lugar es gestionado por budistas ( ?) propietarios, por lo que el ambiente es muy agradable, tranquilo y silencioso. Los huéspedes tienen la posibilidad de tomar parte en la vida de la comunidad (por ejemplo a unirse a las clases de yoga) pero no están obligados a nada. La única limitación es que si lo que quieres es hacer uso de la cocina, se os pide no hacer carne ya que es estrictamente vegetariano. Las habitaciones están muy bien diseñadas y muy limpias. Los espacios comunes son también muy bonitos y limpios, con un montón de árboles, arbustos, gekons y aves. Ya que la casa está en la comunidad sólo un bloque desde la playa, está lejos del tráfico principal y por lo tanto muy tranquilo. Nos sentimos como en otro mundo y no importa en absoluto que los baños sean compartidos. Recomiendo encarecidamente alojarse en este lugar si quieres descansar.
nothing room was not made up by the time I was to check in, air conditioner was not working & I was told I would have 2 twin beds only had 1 queen. Horrible-will never stay at your facility again & will tell my friends & family not to ever stay there too
The proximity to the water. We like to walk on the beach. The restaurant overlooking the ocean. Bed was firm. The windows of our room overlooked a storage room and the window treatment were the cheapest plastic louvers you can buy = employees are in your room.
The food was very good. The location on the beach was perfect. The proximity to old town Puerto Rico was good (short bus or taxi ride). The menu/carte was often inaccurate, with several choices unavailable. This extended to the cocktails at times. However the food and drinks that were available were very good.
I like that hotel was right on the beach and we got chairs.The room was nice and clean. I didnt like breakfast, because we couldnt choose anything else, just from eggs and bacon.
It was peacefull it was hard to drive up to it
Staff were freindly but slow getting drinks or requests about room- Hotel had lost my initial reservation and gave me an "upgraded room". Hot water for shower was minimal No hot water, drinks are pricey as is the food from the restaurant, "scarey" location for whites!
Great on the beach location. Food from restaurant was excellent. Access to hotel and hotel area is via gated entry which can cause problems especially during high traffic periods on weekends and such. We had difficulty getting our taxi into the property when we needed to go to the airport. Rooms are a bit dated and worn.
The staff was very friendly and helpful--some of the best I've ever encountered in my travels. Beautiful location right on the beach, but not convenient for travelers without a car as the buses are neither frequent or reliable. Also- the hotel sits adjacent to an area that is not just unsafe, it's dangerous. Three short blocks from the hotel are gates that are closed to vehicular traffic and pedestrian traffic at dark. We were told by many that it was very unsafe to walk, even in the early evening, and were also advised not to be on the beach after dark other than directly in front of the hotel. A taxi or car is necessary to go just about anywhere. The hotel is rustic at best and looks like it hasn't seen much upkeep. The absolutely superb staff makes up for some of this, but overall the place is lacking.