We stayed here for 4 nights. The hotel is in the soft opening stage and were told only 50 rooms were available. It seemed like we were the only guests but we tried to get another room for a friend and they said it was booked. The location is fairly close to everything as as a reference it is 2 blocks away from the crazy silk market. The staff were fantastic and all welcomed us by name each time we entered or left the premises. The staff service from top to bottom could not be faulted. The rooms were large and very comfortable. We used the gym daily and with the latest equipment was great to work out on. The Willow spa common to Fairmont was not open yet but should be fantastic. We travel to Beijing once or twice a year and will make the Fairmont our new Beijing home. TIP: Print the address off and a map before you leave for China. Being a new hotel drivers from the airport had a hard time finding it.
Myself and my family had the pleasure of staying at the Fairmont Beijing from 15th August to 18th. We had arranged airport pick up with the hotel and they were there to meet us after we departed the baggage area - a hotel rep whisked us through the airport to the waiting car very efficent and helpful ( speaks english ). The hotel is newly opened and is wonderful with large rooms with two TVs ( one in the bathroom ), the staff are very frendly and will go out of there way to asist you in anyway. A highlight of our stay was dinner in the CUT Restaurant. It has to be the best steaks in Beijing and the service was equally as good. We also had excellent breakfasts and one lunch in the hotel. They have just opened the Fairmont Gold lounge where you can have breakfast and evening snacks - well worth the extra money you pay . Looking forward to visiting Fairmont Beijing again and trying a few other Fairmonts in the future .
the location and the price none
There was very little to like. The location was ok. This hotel is not a 5 star property. This hotel is not a 5 star property. 3.5'star is a fair raring. The surrounding shops and services are very low end. Most notably, I exchanged money twice and was given counterfeit 100 RMB notes. The manager, refused to help rectify this theft
I've been told that my room is a double bed, but I request king size at the reservation.
Nos ha gustado mucho la estancia en el hotel. La localizacion es bastante buena teniendo en cuenta lo grande que es Beijing, el trato del personal excelente, muy atentos y simpaticos, siempre dispuestos a dar soluciones a todo. Se echara de menos el jacuzzi. Habitaciones amplias y limpias. Es un hotel remodelado recientemente, por lo que podeis tener problemas si intentais llegar por el nombre. Hay un parque enfrente muy bonito para visitar.
Las instalaciones excelentes. La decoración exisita para el mal gusto chino. El Spa Lea excelente, premiado como uno de los mejores del norte de China. La piscina y el jacuzzi aunque interior inmejorable. Trato del personal, no está al nivel de un hotel de esa categoría. Entraron 2 personas del servicio sin llamar a la habitación, estando durmiendo. El manager se justificó diciendo que la gente del servicio es pobre y sin educación. Algo que no está justificado. Además, el personal de recepción (supuestamente con educación y recursos) nos dio trato que dista mucho de la imagen que proyecta el hotel.