Attention to detail in terms of furnishings and garden areas and the attentiveness of ALL the staff. The breakfast was exceptional as was the complimentary afternoon cheese and wine. A real delight!
Location was terrific with a great view from the room. Extremely comfortable bed. We really enjoyed the wine/cheese and the breakfast was excellent. Not really a complaint, but the bathroom area was fairly small but that was not unexpected and certainly not an issue.
The location and the style of the Inn itself. I am a director of f&b ata 4diamond hotel in sf, and I am certainly picky about service and comfort. For an Inn, Cetrella was top! Nothing.
The historic architecture and warm atmosphere Street had alot oof traffic noise
Big welcome from Honey, very homely with some excellent touches (glass of wine on arrival, home made cookies available during the day). Good breakfast with cooked options. Located in a wonderful town with excellent walking/cycling.
The staff were friendly, the room was neat and clean. The location is ideal being next to the main street and close to the beach. The building has a sweetly quaint Victorian bed and breakfast feel to it. We thoroughly enjoyed our stay.
Excellent location two blocks from beach, two blocks from restaurants. This is an old restored Victorian home and they have stuck to the theme throughout. Lots of flowered wallpaper and antique furniture. Beds are comfortable. TV. Nice gardens. Some of the staff were not as hospitable as I would expect in an inn.
The outstanding event at Centrella Inn was the breakfast----a lot of choice and beautifully cooked and presented---probably the best we had in 6 weeks of travel. The Inn was charming and well situated. Evening drinks and nibbles provided was also a very welcome touch. We liked it all
Great breakfast, excellent cookies and wine social hour, friendly and helpful staff, cozy rooms, convenient location.
This hotel depends on its superior location for its business. The facility otherwise is lacking in every other category. There are too many better hotels in the area for the price. It would behoove the owners to spend a little money on this facility as it is run down and inoperative. What work was done was not to any professional level i.e. shower stalls with large holes where the installer completely missed the plumbing opening. We complained that the drain was so slow that standing water backed up 4" deep. Came back that night with no repair. Also came back to an room that had not been cleaned. AM staff would only ARGUE that there was a do not disturb sign on door. We did not leave one.
The location and staff was friendly. Had a mini fridge and microwave which is all you really need. Very clean and had a nice little tv. The bed was extremely uncomfortable. I'm not sure if the walls are very thin or because our room was a Couple feet from where the cars park but you could hear every little sound outside of the room. The people above us had lead feet as well buts that's not necessarily the hotels fault.
Location was amazing! The hotel was extremely loud which is a challenge when traveling with a toddler. Most of the staff was helpful but I found Julianna to be rude and abrupt. When asking about a place to get bagels she pointed behind her and said "check lighthouse Ave." even though she had a map in front of her she did not help with directions. Also not helpful during a power outage. I had to ask them for a flashlight! They didn't even check to see if we needed anything.
Price, Breakfast was OK, ocean across the street, breakfast was OK, refrigerator in room was a plus, close to where I needed to go. Below parking felt dicey, rooms need upgrading.
location Garbage trucks outside window at 6 AM Broken heater with poor substitute heat source Noisey alley Parking lot view w/no assigned parking Very dated and worn: bordered on shabby
Small room,wich seamed a little run down
Other than location, not much to like about this property, although couldn't really see water from the property Room old & dirty. TV didn't work. No roof top access. Lots of boarded up rooms. Not a good experience.
Beach front view and lower level is better easy access to the road and taxis Lady at customer service was really rude. Had to take a taxi to fisherman's warf and aquarium since didn't want to pay for parking there but it is not a walk away from hotel it's a drive, bathroom was not clean and very very tiny.
The location was fantastic, and the staff was very friendly. The facilities were outdated and there was some water in the parking area.
Location was perfect and Juliana was absolutely wonderful! She was so helpful and funny, she even recommended a fabulous restaurant across the street for us and gave us a free appetizer. Beds were comfortable, there were no noises or anything, and breakfast was basic but good. Can't go wrong! Parking garage was only open on one end and turning around in there was challenging.
Good location, right at Lover's Point. The free WiFi was good enough to stream a kids show via Netflix. Very noisy with thin walls. The rooms are on the small side with an odd layout. However, it has everything you need for a short stay.
It's across the street from the water. Would you believe that this place has mostly ocean view rooms for this price! I sat in the morning in my room drinking my coffee and looking at the water or watching people walking down the beach from my window. The beds are clean, bathroom is good, people at the front desk are happy and friendly. A little noisy since the building is older and lots of families stay there. But everything else is great! Couldn't ask for more.