Adults only and the staff was amazing! The staff was so kind went out of their way for you and always so sweet. They remember you after only meeting you once! It was mostly couples which isn't a bad thing but could be annoying for some. It's a long way from most excursions. It's not a 5 Star compared to American Standards but for sure a 4-4.5!
My girlfriend and I were extremely comfortable from start to finish. Impeccably friendly staff and delicious food and drinks included in the purchase. BEWARE: the Romantic Dinner, wine, and Spa options are deceptively not included in the "all inclusive" purchase, and prices aren't available until you express interest to the concierge. Awkward to find out when you're there.
Doctors Cave beach was a walk away, and the Pork Pit. EVERYTHING. THE BEDS ARE HARD AS ROCKS, PILLOWS HARD AS ROCKS, TV BARELY WORKS, A/C WORKS BARELY, NOISEY AT NIGHT, NOT SAFE AT NIGHT, SECURITY LETS LOCALS HANG OUT IN HOTEL LOBBY SEEMINGLY TO USE FREE WI-FI, I WILL NEVER STAY HERE AGAIN. I HAD A TEN DAY TRIP SCHEDULED AND LEFT 5 DAYS EARLY BECAUSE I DID NOT FEEL COMFORTABLE OR SAFE HERE.
Staff was great!!! Nice view, breakfast was very good, wifi in the lobby was great. Hotel rooms could use updating, but were still in ok condition-just nothing fancy or new.
the stairs to the rooms in the back could use some number plate on the walls showning directions to them. Security could be more visible in the back areas or use outdoor camers to monitor. overall , excellent value for the price n great location for the beaches.
El personal era increíble!!! Mis trabajadores favoritos son Dana, Lamar, Richard, y Rochelle,. Para un todo incluido la comida era decente. Las habitaciones están muy limpias. También la representante de la excursión, Claudette, fue muy servicial y amable. Las camas eran un poco duras y abultadas
We got married at this resort through a cruise line last year. This year for our anniversary we returned. We had a king size bed with an ocean view. Loved the room! It was very spacious. Bed was a little too firm for us, but it did the trick. Also, the daily cleaning service of the rooms are VERY slow. From our 4 night stay they came once AFTER we went to the front desk to request that they come clean our room and change our sandy sheets. The all inclusive is nice, plenty of food. I give the nightly entertainment a B+. Loved the pool and bar area and there is an amazing spot to snorkel off the hotel beaches! Right outside the hotel, if you're up for a quick walk, there's shops and restaurants including margaritaville. We will be back. Slow cleaning service for the rooms. Had to request a room cleaning and fresh towels because no one came by the end of our 3rd day. Buffet and food could be a little better, but it wasn't bad or anything. B+ for food and entertainment. A+ for room and beaches.
Proximity to the beach, friendly staff, and cleanliness. The food is not all that great.
The food was excellent, staff was very professional The smoking / non smoking areas need to be more defined especially for kids and people with respiratory problems.
The food was lovely and the room was comfy. The staff was very courteous and very polite. The food at the grill needs a little work. I visited there twice and in the two instance the food was badly burnt, not very sumptuous at all.
The service staff was great and very helpful. The rooms were okay and comfortable The food was very disgusting. They really need to ramp up the food service. No type of real Jamaican cuisine. They should compensate me for the awful dining experience.
The staff members were great... the rooms were okay nothing too fancy. I didn't like the food. The food wasn't great at all. The fact that it's all inclusive and you had to pay for wifi was another reason I didn't enjoy my stay. Overall the resort is nice but I wouldn't stay there again... I didn't eat much and I wasn't able to keep in contact with my family and friends because wifi was 5 dollars per an hour...
Location The room had splattered mosquito carcasses all over the walls no hot water no ironing board.... computer systems down check in was a nightmare also got eaten up by mosquitoes waiting to be checked in. Staff was marginally pleasant would not recommend staying here.
The staff is always welcoming and friendly. Something you expect when visiting other countries, but don't always get. Neighbors were extremely loud this trip, ironing board was broken, third trip without wifi. Nothing major and I didn't report it.
The staff was nice Rats run past your feet no phone in the room the blankets seemed dirty the room flooded when I showered the WiFi is really weak
The hotel grounds, new rooms Staff not too knowledgable, wifi code kept changing daily. Extra hidden charges
Loved the location, staff was amazing, ac blew cool. cleaning staff was super sweet!! Ac was dripping a lot of water. Staff did offer to move us rooms. But we were all settled in. Insect issue in bathroom. Dirty towel left behind door.