staff were excellent overpricing of bar drinks
a good place to stay away from busy life in the city and a good relax place for vacation. too many insects and mosquito during night time.
Check was easy, staff very friendly. Remembered my name the following day. Good food, apologetic when the power went off at breakfast, although it was city wide.
The Hotel was nice as was its staff. On the whole, we had a wonderful time.
they should provide more facilities like city tour, more games at the beaches like jet skying, banana boat or etc something that really exciting.. anyway..it really enjoyable stay.
Professional, very friendly, clean. Thank you Octavius, reception staff, dining staff, all staff in fact. I will stay again.
Good standard Unfortunately this was a dissapointing experience. The hotel is way too expencive and the prices can not be compared to what the hotel offers. Everything, and then I mean everything, is expencive! The food is no exception. And we had to send our first meal back because it was hear in it. Later I was food poisened after I ate dinner ordered to our room. And still I had to pay for the meal and the medecine! There is only one pool which was crowed with noisy kids all day long. So for those who want to relax in a quiet place, stay away. The spa is ridiculous expencive!! The only reason why we choose this hotel was the location nearby the airport. This was just a stop on our tour to Mulu rainforest. I will never ever stay at this hotel again...
The location is tranquil and the atmosphere very relaxing the staff are very friendly and attentive
The room design was excellent especially the deluxe room. Its cheap to stay there. I dont like the person who serve me at the counter near the swimming pool area. Their expression and way of conversation is unfriendly. Next time i wont go swimming because i cant even take a towel back to my room and the way they explain to me like getting mad.
The food was good.
Value for Money... Good for families
Very nice place overall. Near to the airport. Restaurant.
The design of the building..unique