Buena cama, habitación limpia Envejecido, algo difícil de entrar y salida del aparcamiento, una televisión más pequeña de lo que esperaba
El personal era amable y servicial. El gimnasio era de buen tamaño con equipos buenos. Las habitaciones eran de un tamaño decente con camas cómodas. Las botellas de agua estaban bien. Puertas marrón oscuro y habitaciones de madera antigua. No hay servicio de habitaciones nocturno, era como para vagabundos
We stayed here in 2009 for a few nights and just one night on our most recent trip. I like this hotel and would stay here again any time I find myself in Memphis. Rooms are nice, comfortable and clean. We appreciate the happy hour each evening as well as the hot breakfast which is complimentary and delicious. The only con is no free internet... cost us close to $10 and we only needed to use it for 5 minutes.
We didn't enjoy our stay at Embassy Suites as well as our 2 weekly stayes at Homewood Suites in Memphis TN, both owned by Hilton. Homewood Suites has a better layout for the rooms and is much more beautifully decorated, and the beds are much more comfortable. The free hot buffet breakfast is better than Embassy Suites buffet, and the free hot dinner at Homewood Suites is much preferred over the chips and cheese dip and bar drinks in the evening at the manager's welcome get together at the Embassy Suites. The staff at Homewood were more friendly and remembered your name. Homewood Suites is my preference when traveling. I'd consider Embassy Suites as average and Homewood Suites as excellent.
On our recent stay at Embassy Suites Memphis my wife and I remembered why we always gravitate back to this hotel ....consistancy. This hotel is well worth the money compared with the overpriced hotels in downtown. The free and easy access parking and complimentary breakfast are very added feature. (Not to be found cheaply downtown). The staff are always accomodating and friendly. The rooms are clean,charming, well organized, spacious and the bathroom and shower are better than most hotels at twice the price . The hotel is especiallly suited to children and families. My wife and I were seeking a romantic weekend and were not bother by either. Always look forward to staying at this particular Embassy Suites.
This hotel staff makes this hotel one of the best! Each staff member we came in contact with from the lady that works the breakfast to the front desk clerk were friendly and very helpful! The atrium of this embassy suites is great for relaxing and entertain children. The indoor pool is small, but well maintained. The rooms are decent size and definitely could use some TLC. Overall, the ultra-friendly staff and lush atrium make this a great place to stay,
We stayed at a very busy time. From Dec 27 to Jan 1. Happy hour with Freddie and San was awesome and then to woke for breakfast with them! They are the best! Always had a smile on their face and took the time to make you feel at home. The breakfast and drinks were good too, but not as good as their company. The hotel was very nice and had comfortable surroundings. I surely will tell other people about the Embassey Suites. Thanks you made it a great vacation!
The trash in the room had not been emptied when we got there and the thermostat was not functioning. Other than that, everything was consistent with what we are used to from Embassy Suites. One experience like this did not deter us from staying here again. Good breakfast and other amenities.
We didn't spend a lot of time at the hotel except fro swimming. Te pool/hot tub area was nice. The kids really enjoyed that as did their mother and I. The hotel theme was pretty cool. The breakfast in the morning was probably the best I've had at a hotel, but then we've not been to a lot of hotels.
This hotel was basically a crash pad for us on this trip but it was nice and not too far from our destination of Graceland.
After reading several of the reviews I chose this hotel. It was very nice. The breakfast was good, but all the Embassy Suites have good breakfast. We arrived during the week, but on the weekends or family reunion season be prepared to fight over tables and stand in long lines for pancakes, omlettes and waffles. They do have no lines at the buffet for french toast and scrambled eggs. The mapquest stated the hotel is approx. 25 mins from Beale Street but we found a quicker route at the end of our trip. Simply make a right at the light and drive straight and you are there in half the time.
We love staying at the Embassy Suites and this one in Memphis was no different. Staff is very friendly, the rooms are comfortable and clean and the breakfast buffet was delicious! Will definitely stay here again!
Very clean and nice in a good location.
Spent two night here and it was a pleasant experience from the time we walked through the door. The friendly people at the check in made quick work of getting us settled in. The breakfast was as good as you can get and beat many restaurants I have been to. This trip was to celebrate our 44th wedding anniversary, which we happen to mention to one of the staff. Later that afternoon we were informed that a package was to be delivered to our room. To both my Wife and I’s surprise it was an eatable fruit bouquet with a card from the hotel congratulating us on our long marriage. Needless to say that capped off our stay in a spectacular way. Watching the Koi fish in the Atrium along with the free swimming ducks was relaxing after a long day in the city.
El desayuno era maravilloso y las instalaciones eran geniales. El lavabo en el baño de la habitación todavía tenía maquillaje de los huéspedes anteriores. El aire acondicionado era muy ruidoso y difícil dormir. Sonaba como las abejas. Cuando nos despertamos la mañana siguiente había hormigas donde estaba el café. Cuando lo dije en recepción simplemente me dijeron que vale. No me volveré a quedar aquí por muy barato que sea.
El desayuno caliente era un poco gomoso, los huevos no estaban muy bien, ni las patatas. Podría haber habido más fruta. La que había no era buena.
Staffs are very friendly and helpful. There's rail road adjacent in the back of the hotel.
The room was excellent! The breakfast was horrific! Had to listen to rap music while eating. Breakfast staff was was less than friendly or helpful. Food wasn't kept stocked as needed. Long wait for replenishment. Some condiment bottles were grimey looking in cap areas.
The room was very nice and it had a full kitchen in it. Great room for the price!
Great Breakfast buffet. Hard to fund.
Cleanliness and staff No
clean The window in the living area faced the restaurant.
Rooms were nicely done but nasty. Hair in the shower and my son got pink eye from the shared breakfast utensils. General Manager is worthless
Great location not far off the highway!! Very awesome full kitchen/stove and granite top counter/bar for eating!! Rooms very clean!! Staff very friendly and helpful!! Breakfast was the best we had on our trip!!! It was awesome!!!
Friendly staff Little out dated
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The bed was comfortable, however, the comforter seemed as if it hadn't been cleaned in a WHILE. The facilities weren't ready, i.e. the pool and the fitness room were not operable
Great location close to the beach, gas station, stores, restaurants and hwy exit. Room was clean with comfy bed with amazing view. Side door didn't lock up they taped the magnet mechanism not sure why? Smelled marijuana in the evening
Long drive to get to Memphis with the outlook for two solid days of driving around looking for a house. Hotel in disrepair, and there's only one entrance. Bulbs in the room didn't work, and weren't replaced when I asked about them. Sockets were uncovered with exposed wiring. Lots of noise all night long. You get what you pay for, and in this case you're being overcharged.
The whole place smells funny. It is also in a massive state of disrepair. Smells funny. Everything is falling apart. It's just bad.
The room, bed, everything including breakfast That they had a $25 hold on my card and it still has not posted back
It was close to the events I was attending Clientele was sketchy, rooms used for parties with overflowing guests, basketball court was noisy, people loitering and smoking on stairs to unit entrances, property is dated, didn't receive housekeeping one day, they "forgot". Would not recommend this property. Management has lost control.
Great breakfast, friendly staff, comfortable bed Internet/wifi down for 3 of the 5 days I was there, so had to go to a coffee shop to get work done in the evening/mornings early. Also, was a bit difficult to get in and out of - on a really busy street.
No ofrece mucho a decir verdad Las habitaciones olían a humedad y a moho. Sofás con manchas. ¡El colchón era horrible!
La puerta de nuestra habitación no se abría y el trabajador nos trato como si fuésemos tontos por no conocer el truco de la puerta defectuosa.
Room was HUGE -- really a suite -- and warm. Included fridge, microwave, and coffeemaker. Plenty of outlets & lighting. Free unsecured wireless. Many inexpensive dining options nearby. Free newspapers. Fitness room small but clean, with four machines and cable tv, and open 24/7. Very close to the freeway. Free parking. Key stopped working twice. Heard sounds of a fight at 3 am (not the hotel's fault - just know that the walls aren't entirely soundproof). Problem with the bill upon checkout in spite of prior e-mail discussion to resolve pre-stay charge on my credit card; according to the GM, the credit card company is at fault for reporting an authorization as an actual charge, and he eventually took the charge off the invoice, but that and the unreliable keys are the two main reasons I cannot unreservedly recommend this location; if you don't mind the potential for that kind of hassle, it really is a terrific deal. (I had read reviews by other travelers that had warned about invoicing issues, so I'd made sure I'd packed my printouts and cc statement.)
Easy access to interstate, just outside city. Clean, comfortable room. Quick check in. Access road needs repair, but probably not hotels responsibility.
Price okay friendly staff hot water In Shower, firm bed Hallway smells
The service was really friendly and the hotel was clean and nice.Location good when you have to stop for a night or two. Small but clean pool area was also very usable with kids!Thanks for the kind service and good morning breakfast!