Good clean rooms friendly staff very nice Breakfast Doors of rooms need to be on a soft closure many times woken early hours
staff polite and helpful,room lovely,
Central location Ground floor room, catered for disabled, no bath, floor grubby, sink small, bed not comfy, heating control difficult, room cold on entry.
the hotel is so close to concert venue.and the staff were so helpful and freindly.just a five minute drive into manchester centre for excellent shopping.
I liked the fact that it was close to where I wanted to be in Manchester and I booked it for that reason. The information on the website was correct regards its position. I did not like the fact that my credit card was not accepted on my departure because of the "holding" process that was processed on my arrival. It meant that me credit card was unable to be processed for payment. This lead to my embarrassment as if there was a possibility that there was something wrong with my card. This was not the case and in actual fact my credit card was debited incorrectly
None Needs refurbishment in a rough area
some staff had poor attitude, location is awkward
hotel alright but a trek outside of manchester especially during rushour. very comfortable and quiet. Room service inadequate. waited 40 mins ofr my order and when it came the food wasnt uder the cover, then wrong order came which was greasy and unpalatable, so had to send it back but they took the cost of it off the bill. dissappointing overall
evening meal was excellent, room very clean
breakfast was not replenished quickly enough and some was cold