El personal absolutamente servicial y atento. Todo lo que necesitamos y solicitamos estuvo por encima de lo esperado. Aparcamiento: $12/noche. Si estuviésemos en Boston o NY, lo entiendo; pero es Manchester, NH. Necesitan hallar una manera de evitar este cargo.
Comodidad Colchones mal. Caro.
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
I found the staff excellent, and interested in providing a friendly atmosphere.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
It was very nice and clean and had a nice pool work out area.
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
very clean, great staff and breakfast. nothing
Friendly staff. Room clean and inviting. Continental breakfast very nice.
Good value. Nice free breakfast Outdated hotel.
Very clean and friendly.
Easy check in. Fridge and micro wave in room. Very outdated..definitely a budget hotel . Not great value for the money, but convienently located for our use.
Front desk lady kindly moved me to a non-smoking room after I had originally been put in a smoking room. Room was outdated with ok quality linens and an old TV. Original smoking room I was in had cigarette burns on the comforter
Our shuttle driver on Saturday morning was super great, so friendly and helpful. I wished our room key would let us in from the side parking lot.
Close to airport We were put into a smoking room and the smell was terrible. The comforter had burn holes and so did the chair. There was construction right in front of the hotel that started at 6:45 am on a Saturday.
Had a problem with blow dryer and it was replaced in a matter of a couple of hours. Very nice desk help and staff.
My search was for a hotel that had an airport shuttle and a free breakfast. I don't think this hotel should have been allowed to claim that they offered these things, as the shuttle was only available for limited hours and the breakfast was inadequate. The only protein source was yogurt. There was no peanut butter available due to state laws, but there could have been hard-boiled eggs or cottage cheese. At most they should be able to claim that they serve a continental breakfast.
It was a 90 degrees and the a/c did not work .
The proximity to the airport. The staff was generally crabby and not particularly helpful. The facilities need an upgrade and a good deep clean. Even the non-smoking floor still smelled of smoke. There was also an institutional food smell, like a hospital cafeteria. I would recommend trying a different hotel.
The room was extremely comfortable. I arrived very late and wished checking out would have been later to catch up on some sleep.
Hotel was clean and modern. Good location from verizon arena. House keeping kept beating on door in the morning, we were trying to catch up on sleep and planning on a late checkout.
Location * Cleanliness was a 1/10, hair everywhere in bathroom upon arrival. * Had to cary dinner up from bar to room on a tray, in which someone bumped into me on elevator and everything was ruined. It was never asked to be brought up via room service.
Liked the later check out time of noon. Room smelled musty.Bathroom smelled and was a bit moldy.
The walls are very very thin and even after I switched rooms, I was still awoken from people just chatting in the next room. I wouldn't come here to get a good nights sleep.
The interior/decor was spot on. The rooms were a great size and despite being near the regional airport, it didn't distract at all. Wonderful and helpful staff. Enjoyed our stay greatly and will return again if ever in the area.
It was walking distance from where needed to be. Fairly loud on the first floor, not very good breakfast options. Wifi somewhat slow.
Staff was very friendly and accommodating. Rooms were clean and comfortable, would stay there again. NotHong I can think of
Clean room Families Everywhere Was not able to sleep due to noise
My room was clean, warm, the employees were very nice and us of a few places to check out.
The pool is fantastic: really warm and clean. The staff was great, accommated us having a crib in the room and called ot make sure we had everything we needed. Really friendly too. The cleaning staff that cleaned our room did not do a good job. Perhaps they were rushed but they didn't replenish paper cups or coffee or toilet paper.
All worked smoothly, no "hitches"
We liked the price most! I didn't like the noise!
This hotel was in a undesirable location. My family felt totally unsafe walking into the lobby which itself had an odor that suggested uncleanliness. There were large stains on the rug ( I don't even want to know what they were from). My children and I didn't not feel safe there. If it hadn't been for the fact this was a family emergency and being informed I would be penalized 70.00 for canceling the room, I would have not stayed there at all.
Good location Room was cold. Took 48 hours to get warm with heater on max.
Close to the highway. Friendly staff. Well lit parking lot. Great water pressure in the shower. Converted factory building that was not easily identified as a hotel since the entrance did not face the street. Continental breakfast consisted of only cereal and bread, no fruit, yogurt, or protein. With the exception of the flat screen TVs the room hadn't been updated since the 1970s.
It was close to the highway, so it was easy to find but then you hear the highway traffic. At least I did since my room was on the highway side. It was clean but not the nicest place to stay but for the price, I guess one cant complain. I did not have my kids so for a place to crash, it was fine.
kayak refunded me when I told them I was too frightened to stay here. 3 police reports filed on this hotel just within previous week. Dangerous. Group of thugs in parking lot. Homeless people trying to check in rather than use shelter. Read the articles online about the occurrences in this hotel. Asked Kayak to remove this listing from this site. We had to pay to stay elsewhere that night to feel safe. Worst hotel experience of my life. Did not touch anything in the room. Checkin person told us drug addict broke lobby toilet.
The staff were extremely hard working and seemed to try hard to please the guests The neighborhood was scary for a family with children. Took 20 min to check in computers were slow.
Waffles & hard boiled eggs and more for breakfast, coffee 24hrs, close to restaurants and shopping, full kitchen & appliances, friendly staff Allow pets not disclosed on Booking.com, feather pillows on bed (allergic to them), hard mattress, both mirrors located inside bathroom, hanging light not over table and husband bumped his head on it a few times until we placed a chair backwards in front of it.