Lobby The room was tiny, very uncomfortable, and lousy view.The charge for the room was ridiculous. We also had to pay $30 to park her car.,,
The pool is very nice and most of the staff are friendly. They didn't answer their main telephone number, at all, in the days leading up to my arrival. They also do a poor job of warning guests that July 4 fireworks cannot be viewed from the hotel unless you are in a private reserved area. Missing much of the fireworks while exploring the hotel for a non-exclusive vantage point was, needless to say, a bummer. Housekeeping was marginal: some room service items weren't removed, shampoo/toiletries weren't replenished, and drain in shower was clogged with sand upon arrival.
The service is outstanding. Every team member at every level cannot do enough for you. The grounds are beautiful overlooking the Pacific Ocean. All shops and restaurants are within walking distance of the hotel. There is nothing about this hotel that you will not like!
LOCATION SMALL ROOM, TIRED WITH RUST IN THE BATHROOM. INADEQUATE HEATING AND AIR. EXPENSIVE FOR WHAT WE GOT
Location only-literally No ice, charge you an extra $20 per day for parking, not very clean, small bathroom
The location was amazing, the views from the rooftop patio were unbelievable.th The facilities seemed dated. Inside the room had some 70's decor.
Location, location, location! Breakfast and being served on roof excellent. Staff above average. Little balcony overlooking the park/ocean very nice. Doors absolutely slam hard when just closed normally. Unbelievably loud. Disturbs sleep at night as people come in from late activities and in the AM when others are getting up and on their way early. Rooms very outdated and not kept up well at all. Screens torn, towel rack fell out of the wall, stains om couch, etc No air conditioning and we happened to be there during warmer than normal period so the room was too warm, and effected sleep.
The location, view, complimentary strawberry waffles, staff, salt pool and kitchenette, paying for parking, elevators not working, small bathroom counters and musty
Loved setting and charm of older hotel in downtown La Jolla. Ease to the beach and beauty of surrounding are.
Too many gnats in our room
Bed was amazing, very roomy and great price. AC was a nice perk and the proximity to beach and shops was perfect. We went for a relaxing get away it surely delivered. Parking was more challenging and valet was expensive.
The Inn was wonderful and the staff was amazing. Booking through this website was a very poor experience. The room was supposed to have an ocean view and was not as advertised on this website. Luckily after contacting the inn directly I was able to change our room. There was NO savings in price either to book through this website.
The entire staff were all so friendly and helpful. They went above and beyond when I forgot my wedding rings in the room the morning we left!!!!! Loved the accomodations, as did my 13 and 15 year old children. They really paid atttendion to every detail when they rennovated the units. My 13 year son even commented on the linens and matresses. Just a joy. Excellent location. Ocean on one side, beautiful La Jolla Village on the back side. Would definately go back.
Staff was amazing! Made sure my every need was filled! The room with the spa tub is amazing! Nothing, everything was awesome
The view and the location was fantastic Cleanliness, food
The grounds are gorgeous, the employees are exceedingly friendly and go above and beyond in every instance. They honestly seem to enjoy pleasing the customers, and even politely asked at check out if there was anything they could improve upon. Nothing. That was my response. I can say nothing negative about this inn. If you come away displeased, there simply is no pleasing you.
This is a very pleasant hotel. It has a style - perhaps a bit European. The staff is very friendly. Being in La Jolla, the price is a bit steep. Also, for some reason it seems that the windows don't insulate well, and it's a bit noisy.
The location Room was very very small, room cleanness was bad and also bed sheets were dirty. Very disappointed for the price
Clean room, great price. Outstanding location. Internet did not work, rooftop barbecue not functioning and no help from management & staff when requested. Hotel is under new ownership and they are obviously minimizing their expenses in all areas. Major arguments between staff over room damage.