Location is superb, just in front of Kuta beach The water smells awful! The manager told us it was because the contractor didn't install the right pipes for the plumbing!! The staff forgot to replenish the soap for our barhroom!!
Right on the beach. Beautiful view from the rooftop. Comfortable beds. Staff was helpful, and friendly. Very noisy. Can hear your neighbors, and the streets below. Woke up to someone knocking on our door at 3 AM. Anyone has access to the rooftop so it was crowded with people not staying at the hotel.
The hotel was clean and comfortable for the most part. The room had the AC going and was nice and cool when we first stepped in. Security for the hotel were friendly and nice. We were only given one keycard so if one of us wanted to leave it was near impossible for the second one to stay. The towel rack in the bathroom broke down the first 30 minutes of getting into the room. When I called the front desk to confirm I wasn't going to be charged for the damage that had nothing to do with me, they refused to admit it wasn't my doing and simply stated they would send someone do to check it out. It took 2 days and me calling and going to the front desk 3 desperate times to finally get someone to come down to take a look at eh damage. WHAT A WASTE OF MY TIME. Basically, the front desk was completely unhelpful. Also located in a really touristy area. You can't step two seconds outside without having some chase after you to buy their Products/ use their cab service. So annoying.
The location was good. There was a Starbucks downstairs. The pool was nice. First the staff couldn't find my reservation and made me wait and hour in the lobby. then the wifi didn't work the whole trip. The walls were paper thin. The room showed significant wear and tear. The drinks were expensive and watered down. If I could do it again i'd pay a few extra bucks to go somewhere nicer. This hotel is just for australian children looking to party.
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
The location,security,foods and the surrounding area near by. A lot of mosquito!
The location from the Hotel is absolutely super. Very nice big garden, very nice large pool, direct closed to the beach and in the middle of the centre from Kuta. The beach in front the hotel is wonderful and not to busy but not to quite and clean. For this area I can give really 4 or 5 stars. Very dirty rooms, dark, small, very old furniture, very loud, No security in the night, also often nobody behind the reception. Low breakfast for European peoples. From 6:30 to 10.ooh . 5 minutes past 10.ooh you can not get anything any more. Nobody ask you, you are finish with breakfast or you want one coffee more. Never I have got so bad service in a 4 star hotel.
The room that was booked had no view to the outside, it had a view looking into the center of the hotel. Very depressing. Not a place I would ever stay again
Rooftop was nice, it is just next to the beach, central. The toilet has a smell in the room i think because of the pipes, we always stayed close the toilet door, a part of the hotel is still is underconstruction, so it is usual to find yourself in a weird place. stuff smiles always, but for a high standart hotel it is not fair that they try to charge customers as soon as possible as they arrive to the hotel, it should be at the end of the stay, i had a problem with the agency, and the stuff tried to charge me 3times to ensure their payment, the high quality hotels dont care about money, they care about customers. But the stuff just wanted payment as soon as possible in this hotel.
Ubicación, camas limpias y cómodas, muy buen desayuno. Playa, comida, compras y entretenimiento a unos pasos Demasiada gente para mi gusto y un poco de ruido con toda la música.
Instalacion del hotel impresinantes con piscinas enormes una de ellas con arena de playa que parece que estas en la misma playa, bar dentro de la piscina, posibilidad de alquilar una cabaña estilo balines dentro de la piscina, buen desayuno buffet, diferentes bares (algo caros) dentro del resort, muy recomendabla para descansar o familias con niños precios de los bares algo caros, una cerveza 5 euros.La situacion del hotel esta bien frente a la zona mejor de la playa de kuta (mejor ambiente, para aprender hacer surf, cevezas baratas, compras, etc. pero Kuta es una locura de ruido, trafico, etc.
We arrived after midnight, and were really tired and wanted to crash on bed immediately. However, up on lifting the comforter, we found multiple stains on the bed, including one blood stain. This was the most disgusting thing I have found in any hotel stay!
In room jacuzzi (mini pool) Mosquitoes mosquitoes and more mosquitoes
swimming pool and the spa very good better than outside spa,the spa price also not expensive... location poor.....nothing can shop after nite life......
Comofortable destinantion close to the airport for next connection, not so far form shopping mall, service level was pretty good.
Near the airport , local shops and restaurants and a good place to relax. None
Hotel is very close to the airport for an arrival/ departure night and offers simple, clean, 'good value' accommodation and facilities.
Cleanliness of the hotel.Very helpful staff team. The location.
Great hotel, especially for the price. Rooms were clean and the staff was very friendly. Pool was nice and relaxing, quick less than 5 minute walk to the beach and close to restaurants and shops. Would definitely recommend.
The rooms were great and the staff was exceptional. Candy organized our family a cooking class that was one of the highlights of our trip. The rooms were clean and comfortable. The location is great and close to the beach We don't have really anything to complain about
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
location and atmoshpere No king size bed avaialble although already put my preference.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
Too many warersport. Bad sea for swiming.
Everything was taken care of the attention to detail was superb, staff courteous at all times and always around to provide excellent service the grounds and pool were out of this world. Rooms to an incredibly high standard.
not much the room was dirty and not very exciting. The pool was full of people and the sea was ver disappointing
I and my wife spent most of the time inside the hotel room, enjoying the scenery from the balcony. And we had dinner at eight degree. The food is gd and d staff is helpful, the view is nice. And chatting at the cafe inside the lobby.
Staff personalities and Balinese hospitality was second to none. Prices of drinks, esp wine but is partly due to import duties. Free Wifi only in lobby, should have been throughout hotel
Very friendly staffs and service is excellent. Overall the hotel is very clean. Most importantly they upgraded my rooms to the suite for free. 100% satisfaction.
being totally pampered
Stayed here with some galfrens from the 7th till 9th. A fren was having a wedding there. We got a free upgrade to a suite and i must say it was my most luxurious stay in a hotel ever! Staff were extremely pleasant and helpful. The beach was great. Brekkie was excellent. Every single aspect of the Conrad is carefully looked into. I thoroughly enjoyed my stay here and look forward to coming back again.
1. Very friendly and helpful staff. 2. Wonderful view during the breakfast buffet.