Nice and clean room, very lively place! My TV didn't work however I didn't even mention it as I was on holiday and never in the room
younger crowd, good to party with. terrible stay, strong smell of feces and urine outside my room, only solution they offer was to move to worst room. When first arrived, my room was leaking and they had to move me to sister hotel 30 min away, upon my return the bathroom smells of mold and feces, very unsanitary environment. Hotel staff basically threatened me with violence and offers prostitution. and why would you make a section asking about what I don't like about this hotel and then tell me not to use it for complaints. I will never use booking.com again.
The hotel is in need of a slight upgrade but it is big, clean and safe. It was a fair walk to our room from the reception area, but the grounds are really big and well maintained. The pool is also big and great if you have kids with you. If you want to sight-see, renting a car is really cheap, I think that we paid $* U.S so the parking facilities is a bonus. \n \nIt is only a few minutes from the airport, but cabs are so very cheap that it does not make too much diffference where you stay in the area. All-in-all, a reasonably good hotel.
Great hotel, especially for the price. Rooms were clean and the staff was very friendly. Pool was nice and relaxing, quick less than 5 minute walk to the beach and close to restaurants and shops. Would definitely recommend.
The rooms were great and the staff was exceptional. Candy organized our family a cooking class that was one of the highlights of our trip. The rooms were clean and comfortable. The location is great and close to the beach We don't have really anything to complain about
las habitaciones del hotel son correctas. su situacion es buenisima, se encuentra en frente de la playa y a escasos minutos andando del centro de kuta todo es muy correcto
Su situación frente a la playa de Legian. El jardin interno
Cercania a la playa y habitaciones. Las obras del alrededor y el ruido algunas noches de los locales nocturnos cercanos.
Villas preciosas y muy confortables. El buffet del desayuno muy bueno aunque mucha comida balinesa. Personal encantador y muy atento La zona de piscina un poco pequeña
La cercanía de la playa y del centro de Kuta sin estar en el bullicio de la ciudad. Es un Resort turístico ideal para surfistas pero no es el mas apropiado como relax, bien es cierto que no esta en el centro de Kuta lo que hace que sea un poco más tranquilo.
The location from the Hotel is absolutely super. Very nice big garden, very nice large pool, direct closed to the beach and in the middle of the centre from Kuta. The beach in front the hotel is wonderful and not to busy but not to quite and clean. For this area I can give really 4 or 5 stars. Very dirty rooms, dark, small, very old furniture, very loud, No security in the night, also often nobody behind the reception. Low breakfast for European peoples. From 6:30 to 10.ooh . 5 minutes past 10.ooh you can not get anything any more. Nobody ask you, you are finish with breakfast or you want one coffee more. Never I have got so bad service in a 4 star hotel.
Preciosas y grandes habitaciones, ambiente tranquilo, con una buena situación, la playa esta justo en frente, varios restaurantes buenos en las proximidades, a unos 20 minutos andando del centro de Kuta. El servicio del personal del hotel es un poco deficiente, aunque en todo momento estan dispuestos a mejorarlo, el trato es muy agradable.
Right on the beach. Beautiful view from the rooftop. Comfortable beds. Staff was helpful, and friendly. Very noisy. Can hear your neighbors, and the streets below. Woke up to someone knocking on our door at 3 AM. Anyone has access to the rooftop so it was crowded with people not staying at the hotel.
Location is superb, just in front of Kuta beach The water smells awful! The manager told us it was because the contractor didn't install the right pipes for the plumbing!! The staff forgot to replenish the soap for our barhroom!!
Ubicación, camas limpias y cómodas, muy buen desayuno. Playa, comida, compras y entretenimiento a unos pasos Demasiada gente para mi gusto y un poco de ruido con toda la música.
Instalacion del hotel impresinantes con piscinas enormes una de ellas con arena de playa que parece que estas en la misma playa, bar dentro de la piscina, posibilidad de alquilar una cabaña estilo balines dentro de la piscina, buen desayuno buffet, diferentes bares (algo caros) dentro del resort, muy recomendabla para descansar o familias con niños precios de los bares algo caros, una cerveza 5 euros.La situacion del hotel esta bien frente a la zona mejor de la playa de kuta (mejor ambiente, para aprender hacer surf, cevezas baratas, compras, etc. pero Kuta es una locura de ruido, trafico, etc.
The staff in every area were very friendly & helpful. The food was good & well presented at breakfast. We also liked the adults only plunge pool area, as we dont have small children it was nice to be able to have some adult space,it was very relaxing for us after a very stressful year. We have no comment to make as there was really nothing we didnt like.
The happy hour at the pool bar The polution of the air in Bali Kuta (a bit beside the hotel)
The comfort of the facilities, the friendliness of the staff and their desire to ensure your stay was at highest level at all times.
Relax and no congestion within the hotel No sauna
Hospitable staff and good ambience No proper lifts and we have to climb up and down a few staris every time we need to get to our room from the lobby.
It was a family hotel I had no young children so it was the wrong place for me. They gave me keycards to already occupied rooms and I walked in on a half naked man. It was really disturbing for both of us.
very relaxing we just wanted a few days away from our busy schedule it fitted the bill perfectly could'nt complain
good location, convenient for shopping and beach walk. internet connection fee is very expensive!
Pleasant & close to everything
Close to all the action in Kuta and a lot of good places to eat. It is more a family hotel, and not that great a location for single people.
La ubicación era excelente y al otro lado de la calle de la playa. La habitación era pequeña, con los servicios mínimos.
Muy bien ubicado en la playa de Kuta y con una piscina memorable en el cuarto piso hacia el mar, donde se observa la puesta del sol
It was a great position and the staff were very friendly and helpful. The rooms were well air-conditioned and breakfast was actually quite nice. You'd sit in a pagoda like area with the gardens all around which was a lovely way to start the day. The pool was lovely but needed some more shade the chairs around it.
hotel was ok needs some renervations my aircon flooded the room and staff did not even fix no safe in room, smell of room
Lovely friendly staff most of which knew my name and alsways addressed me by it! My boyfriend!!
The hotel was lovely, it doesn't look much from the street but once you step inside you see the traditional Balinese hotel. The pool was great it had a swim up bar and good cocktails. The food was nice, the satay chicken was excellent however the breakfast was ordinary, but great for the price! Initially we had a room with two single beds, the room was old and tatty however, the second night we moved to a queen room that was beautiful and clean, balcony overlooked the pool and the air conditioning was must! This hotel is in a brilliant location central to shops, beach and waterbom park. It is great for those on a budget!
Nice Garden Area with 2 Pools, Open Restaurants, Very Friendly Staff! Wireless is not available in the entire hotel as advertised but only in the Lobby and the Restaurant.
Very friendly staff willing to help wherever they could. Outstanding location right on Kuta beach. Spa facilities are expensive. No Gymnasium facilities. No 'departure lounge' allowing for people who have checked out of room but have late evening flights, this would enable people to freshen up prior to final departure. Several hotels in Bali do have this facility
We travelled as a family of 4 and I was impressed by the staffs friendliness, courteousy and efficiency. Service was unrivalled and the hotel is very well located to all amenities The cleaning staff could do alot better when cleaning the rooms daily
The staff was incredibly friendly and welcoming. They rang a gong when I arrived, put a flower in my hair, sent me a welcome drink, and genuinely said hi to me every time I returned. My shower faucet handle broke and I had to wait a bit for the them to fix it. But overall, they were quite responsive about it.
Location and restaurant are ok. Poor aircon capacity, malfunction of TV, staff unintrested in solving problem
the hotel staff were friendly they went all the way out to find me a replacement room when the room we book was not avialable and upgraded us to a bigger room & gave us a complementary body massage.service stuff were also efficient in rectifying the problem matter with the aircon.all the other staff of various department were also friendly greeting each of us with a warm smile. the food was not really tasty.
nothing except the location. rooms were vile and cramped, music from the pool-side bar intrusive and the rates were an outrage. we left to a more expensive villa but at least we got what we paid for. we didn't like the noisy, awkward rooms; we didn't like the inept staff; we didn't like the overwhelming feeling that our booking was a shock to the staff at reception and it took 30 minutes just to get to the room.
Good position on the beach in Kuta. Staff were good. Rooms OK but this place is an updated old hotel. Food and alcohol was very expensive compared to even more upmarket hotels nearby.
Kuta Paradiso Hotel is a lovley hotel, great entrance, great pool and great service but the rooms could of been beter although very clean.
Hotel staff are helpful and friendly. They fulfill your request within a few minutes. Security is good and it's quite safe to stay in Bali. Hotel should not be 5 star hotel. It's too old and facilities are not good
The location,security,foods and the surrounding area near by. A lot of mosquito!
I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain I have to say that generally deluxe rooms are ok. Problems: you cut extra money from me and I do not know why and for what because the price was already published on website and it is not fair. On my arrival I could not get the room that I have booked. I had to prove my rights for the room and it is really strange for 5 star hotel. Hotel is located right at the ocean and when I go there I have to walk around corners – no straight way. It is not a complain
lack of warmness from staffs, more cordination between restorant and reception is required, found mosquitoes in bathroom.
La zona de piscina y playa están correctos, el personal atento. La habiataciones del hotel son muy antiguas, sucias y casi todo viejo y estropeado. Se escucha el trafico exterior y el aire acondicionado es muy ruidoso. El desayuno se repite cada día y la calidad muy justa.
la situación, la arquitectura, la amabilidad del personal demasiado ruido por las noches, especialmente de clientes, hablando demasiado alto
Ubicación, jardin y el confort de la cama
la piscina y la cercania al mar, nos toco una hab. con mucho ruido a lado(maquinas) y en el pasillo muy mal olor, a la hab. le falta modernisar un poco y las toallas tenian 1000 anos!!