There are only two reception desks and the reception area is too small
Check-in is very long.
new and luxury Value for money not acceptable, quality of food and beverage are not original and maybe not suitable for the region… average use of laundry in cold and hot countries are varies as such use of laundry & dry clean is far more due to hot weather and price of laundry are expensive comparing to the consumptions
I liked the furniture and the bathroom Electronic key was not working.
it is comfortable and luxury too it is value so much per a day
the view. nothing
relaxing environment, easy check in and check out, helpful friendly staff no hair salon, taste of food not highest quality
very comfortable .. nothing ..
room cleanliness, I checked early ( about 11am ) , went out at 4:00,before leaving I asked to make up the room, when I came back at about 11pm, the room was the same, no one did any cleaning ( tea pot and cup was still thier and the dirty towels and no turndonwn service!
Other than the location, this is by far the worst hotel in Jeddah. Valet is never there when you need them. The same is true for bell men. The reception staff is extremely unprofessional. The furniture seems to be at least 15 years old. The rooms smell horrible. overall, if you're coming to Jeddah and can't find a reservation in the Rosewood or Sheraton or the Sofitel, you're better off delaying or canceling your trip. JUST DON'T STAY AT THE HILTON!
The Sea View Was Nice and The Lobby Is Beautiful, Also The Restaurant Located in the Highest Floor is Nice and the View from up there is Lovely They didn't make any special welcoming about my wedding anniversary, not even a flower or a candle. And Booking.com wasn't clear about the type of room because when I made the reservation I thought I booked the Executive room and when I arrived at the hotel I was surprised i was given a normal room. Next time if I needed to stay in the Hilton I'll make the booking from their website directly
Cleanness, Comfort, and Sea view. Price, because I know that I paid more than what others did for the same days.
the friendliness of the staff and the location on the sea side . i did not get the news paper i requested .
very nice view in balcony. goood stuff chattel of room is Old.Too expensive order in mini bar.Sanitation smell in garage.
Sea View Old Luxury
Hotel was really nice. Frindly staff. The swimming pool was out of service. Poor hopitality just small dish of fruit
Bad Yes I book the hotel by booking.com and when I enter the hotel the reception person told me that I cancel the reservation but I don't do that and I check my e-mail if somebody hack my e-mail and send cancellation there is no e-mail send from my e-mail account thats mean the the hotel person is lying I don't now why
Location is great as it is in the upscale northern part of Jeddah. Price of the resturants are high compaered to quality and taste.
very clean,lobby designe,indoor and outdoor pool ,all other sports facilitis and fantastic sea view no clear restriction about smoking
Nada . Absolutamente desastroso Es el peor hotel en el que he estado en mi vida profesional. Habitaciones con camas pequeñas , ruidos , sabanas que no ajustan a los colchones. Falta de seriedad por parte de los responsables. He tenido que cambiar de hotel. Una verguenza
i stayed in the new refurnished room it was very comfortable and clean. they dont have a valet parking and the parking is so far from the hotel.
Location is very good, parking .. honestly, the hotel is very old .. it's really need a renewal.. furniture and curtains are dusty and not clean , dry cleaner told me it takes them a minimum of 1 hr just to iron a pant !!
the location is very close to my client, easy access. no, except that the cost of the room is not justifiable
Please write at least 15 words
Service very friendly, courteous, food very nice (although Italian restaurant not open for lunch) Location pretty good, away from main road, not too far from Cornice. Scribble on walls, toilet not functioning properly, no private beach despite it being advertised that it would (one of the main reasons we chose this hotel!) Unreliable shuttle service (despite being advertised that it would) No swimming facilities for females.
Attention to the provision of television channels.
Room is spacious, Big bathroom, comfortable sofas and mattress, clean linen, hospitable friendly staff The internet service was weak and expensive.
The quality of the service , the clean room and the food nothing
Standard, Cleanliness and Services. Restriction of being in the coffee on the sea without the family for hotel gusts is a big mistake decision that needs to be immediately changed, gusts have the right to be in all of the hotel facilities any time without any conditioning.
I loved the location and the designing of it i did not like the services and the staff was not trained enough.
comfortable room/clean you should charge for internet service, internet is free every where and cheap
The location was good,although there was a lot of construction the staff were not professional and were not cooperative.Whatever I asked for was not available,or chaeged extra for no reason
Good size rooms with tea & coffee facilities The pool was closed due to maintenance and no mention of this when booking, checking in ..discovered when entering pool area. Internet not free.
the breakfast!! the light of the room is very low
Staff of hotel was very helpfull No
The sea view & the private pool Mosquitos !! & the old furniture
What I like about this hotel is only its location.They had my reservation but they denied that they had it !!!!!!!!!!!It took me &my family more than 45 min. to find a room with direct pay!!!!!!!!Despite my complain to the hotel mgmt.they start throughing lies that they did not get confirmation from booking.com which @ the check out appeared 2 b not true!!!!!!!! Every thing except its location
Private swimming-pool ,Landscape ,Comfort, near the city center no
I enjoyed having a private pool with the villa and being right on the edge of the Red Sea. All the rooms have a sunset view, which is beatiful. The only suggestion is each room should be furnished with a squeegy (wiper) to remove the water from around the pool and in the restroom. But this is a suggestion and not a complaint.
Check in and check out took very long time.
El Waddaha Restaurant is fantastic
Very Clean Breakfast
food was great and the location . service . very bad . response is slow . and no one answers the phone at the front desk
The only thing that i enjoyed during my one day stay is the free internet acess. The is standard of the cleaning and freshness of the hotel is very poor.I thing all the carpet in the hotel needs to be changed because its too dirty to yhe extend that it is smelly & sticky!!! am sorry to say that but you asked me about my opinion.The toilets and the towel needs more professional cleaning to be more fresh and your bed sheets and covers as well.
i hope next time they put someone at the lugges boy could unerstand english as he took my bag to the wrong room and it took the hotle one hour to find it
Possible to relax in a nice swimming pool area Hotel a little bit old but with interesting price.
quietness Small parking area
The comfort of the room, bed, calm atmosphere, easy parking Expensive breakfast