This hôtel can Never be a 5 stars hôtel , Max a 3 stars...
spacious suite Reception staffs were very slow during check in. This hotel which claims to be a 5 stars hotel doesn't seem to have the 5 stars hotel standard and services. I chose this hotel is merely because it is near to my relative's house.
the hotel bathroom with separate shower area that keep it clean and dry the services of cafe staff when we request for chilli
the hotel room were large and the breakfast buffet was good the reception staff were not professional to fulfill the customer needs and even though i have made reservation two weeks before, i have been told that there is no room available - executive king- and they will look for other room for me and i have to wait at least for 45 min to arrange after long flight to check in to the room !!!!!!!!!!!!!!!
Excellent value for money since I paid less then $100 for my room, very spacious and well-equipped There is nothing to do nearby of the hotel so you will have to take a taxi every time you leave the place
Ζĥε hotel is clean...hopefully it will stay that way...coz ƫhϊş building is still brand new now. Ζĥε service from ζĥε hotel staff were really poor...especially ζĥε staff in ζĥε reception desk.
Pool and recreational area is a stand out feature
nice to be back at the luxury hotel inconvenient, no shopping mall or supermarket nearby. quite isolated. even taxi has to make long roundabouts at the Monas from Jalan Tamrin, on top that we often had to battle with jam everywhere, even at the roundabout.
Staff is very kind and helpful. The hotel, garden and swimming pool are beautyful. The in-house bakery exceeds most Western bakery's by far.
service and location convenience no
Big pool and garden if you really have some time for swimming
Location We have been staying in this hotel since it was still Intercontinental, excellent. Now this ""Grand Old Lady"" needs fully renovation to keep claiming a Luxury 5Star Hotel
Sumptuous offerings at breakfast buffet, very attentive staff, as well as secure and luxurious facilities right in the middle of the urban sprawl. Housekeeping was a bit tardy
Swimming pool area This place is definately not for taking a walk in the center - you need a taxi for that. Overpriced
did not stay due to flight been cancelled I was not able to make the hotel because of the flight cancellation. Tried to call and email for cancellation, refund or partial refund in advance. Staff was polite but not even tried to be helpful... they just tell me I booked the hotel online with promotion price and cannot be refund...so disappointed and it does not make sense. There are many other hotels in Jakarta. Will not choose this one anymore. Just share my experience for your information.
Pool is beautifull.
I liked the security that Hotel Borobudur provided. Dinning was excellent in all restaurants and the grounds were beautiful and well maintained. The swimming pool speaks for it's self.
great experience! good food! good people! great comfort! enjoyed my stay. can visit again.
It was a good travel to jakarta in ascott hotel but I think the hotel didnt have active facility and the staff not good and totally I never choose this hotel again
Rooms are big. Location is great! And hotel has good security. Bathroom toilet has a slight smell.
We liked the very polite behaviour of the staff and also we liked the spacious rooms and the swimming poolm it's location next to two big shopping malls Actually nothing
Although hard to find originally, it is located in a prime spot in Jakarta. It's within walking distances of two rather large, chic shopping malls. Also, travel around the city with taxi from there is rather easy (given that is it Jakarta and traffic is normally quite difficult). The breakfast rooms are rather small and could not accomodate everyone.
I stayed two days in the hotel but I was surprised by the level of the room I got ( Executive Studio) . It is not deserved five stars based on my room. However, the hotel location and security were very good. I recommend this hotel for people who like the shopping due its close location to big Malls in the center of Jakarta. The cleaning of the room
location is good, good staff and services,
The room is very clean and big and will furnether. When I did check in thye charge me with Indoinsea rp and cost me more than if thye charge me by usd . I thinck either booking made the reserbvtion by Indoinsea rp or the hotel should have facility to charge by usd as per the reservation.
I like staying at ascot due to its location. Its a little pricey though. They should check if the microwave oven and all the other appliances is working before guest check-in. my Microwave oven was not working and the lights in the second bathroom was way too dim. They should also at least put some ice in the freezer and some mineral water as guest aftre a long journey feels thirsty. I call the reception to ask for ice cubes and was told that the ice making machine broke down.
2 bedroom suites comes with very good size living and dinning area. One room with king size bed, the other with twin beds. Comes complete with kitchen, fridge and washing machine. There's even a room for maid. Clean toilets, Loccitane toiletries are provide!
L'Occitane bath cosmetics The sofa of the front room was very old and worn. And smell of rot
spacious room, swimming pool, good food location
Friendly staff,restaurant has a good buffet but food was not very hot and business lounge nice but was basic. Good bed and nice bathroom. Room not set up to do work or do business. Chair not comfortable and desk way too small. Big room but no ambiance.
Very close by to Aula Simfonia concert hall. Staff very helpful.Room Service prompt n fast
Hotel is nice even if the location is not the best, it has been completely renewed recently but already some moisture in the bathroom. It's good for business to get in the highway quickly and maybe for cheap shopping in Mangga Dua mall. The Bar downstairs is too open, they would need something more private.Life Music at evening could be better but the hall is too big and sound is bad. Price of drinks is more expensive than Europe. Happy hour until 8pm.... but they increase price of drinks.
It is convenience to reach to my friends and families.
Very new and luxurious hotel. Rooms are everything you could wish for. Staff was friendly. Check-out takes way too much time. Even when there is no line, you will need about 20 minutes. Processes can be more efficient.
the only good thing is breakfast, apart from that this is not a hotel I would recommend to anyone. lifts,I was on the 10th floor only 3 lifts waiting up to 10 mins, Mosquitoes, hotel is near to stagnant lake place was full of them, exchange rate rip off, booked at 75usd, was charged 82usd, not as advertised. Location really bad.
Everything you need will be provided by the concierge
I have no doubt in chosing Grand Hyatt akarta as a place to stay; various options available upon stay like varios activities, entertainment, places to eat, places to hang out since it in conjuction with Plaza Indonesia. Also, it was very easy to get around the city since it has a very strategic location. Keep it up Grand hyatt